This is a short bonus episode to share that there won't be a new episode for a couple of weeks. I also share the message from a recent talk I did on how we, as a legacy industry, can find a path to innovate and evolve.

Highlights from the Show

• Due to some scheduling issues, there won't be a new episode of the show until the week of March 25th, 2024
• I recently did a talk on Innovating in a Legacy Industry that had 3 main takeaways
  • Customers - ask them directly, listen to what they say, and deliver to that
  • Culture - empower and involve your people in the change your organization needs to make
  • Speed - you need to be able to move fast (not just faster, but genuinely fast), and also know when to slow down
• The recent turnaround in Q4 of many carrier's 2023 performance was good, but also dampened the pressure to change, which is unfortunate
• We all need the reminder that, no matter how well we seem to be doing, we can and should strive to do better

This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk.

Follow the podcast at future-of-insurance.com/podcast for more details and other episodes.

Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.