The Better Business Analyst Podcast

The Hidden Heroes of Tech - Non-Functional Requirements


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Imagine crafting the coolest app ever, but it crashes constantly, takes hours to load, and keeps your data secure like a paper bag in a hurricane. Not exactly a blockbuster, right? That's where the true superheroes of the tech world step in: Non-Functional Requirements (NFRs)!

In this episode, we're ditching the flashy features and diving deep into the often-unsung heroes of successful software - the silent guardians of speed, security, and user satisfaction. Forget Captain America, we're talking Iron Man wielding code instead of a repulsor ray!

What are NFRs? Think of them as the "how" behind the "what." They're the invisible forces shaping how a system performs, reacts, and feels. From lightning-fast response times to rock-solid security, NFRs ensure your tech experience doesn't turn into a villainous disaster.

Why You Should Care: Ever had an app crash right when you were about to snag the last concert ticket? Or waited an eternity for a page to load, feeling like you were trapped in a dial-up modem era? Neglecting NFRs is like building a house on sand - it might look good at first, but the first real storm will crumble it all.

Here is a great starter hero list of Non-Functional Categories for you to focus on for your adventure:

1. Performance:

Examples:

The system should load web pages in under 2 seconds.

The app should process transactions within 500 milliseconds.

The database should handle 1000 concurrent users without performance degradation.

2. Security:

Examples:

User data must be encrypted at rest and in transit.

The system must comply with PCI DSS standards for payment card security.

Strong authentication mechanisms (e.g., multi-factor authentication) must be in place.

3. Usability:

Examples:

The interface should be intuitive and easy to navigate for users with varying levels of technical expertise.

Error messages should be clear and helpful.

The system should be accessible to users with disabilities (e.g., visual impairment).

4. Reliability:

Examples:

The system should have 99.9% uptime.

The database should be able to recover from failures without data loss.

The app should be able to handle unexpected inputs without crashing.

5. Availability:

Examples:

The system should be accessible 24/7, except for scheduled maintenance windows.

The system should have redundancy in place to prevent downtime due to hardware failures.

6. Maintainability:

Examples:

The code should be well-documented and easy to understand.

The system should be modular and easy to update.

The system should have automated testing in place to detect regressions.

7. Scalability:

Examples:

The system should be able to handle increasing numbers of users and data without performance degradation.

The system should be able to be easily scaled horizontally by adding more servers.

8. Portability:

Examples:

The system should run on different operating systems (e.g., Windows, Linux, macOS).

The system should be compatible with different browsers (e.g., Chrome, Firefox, Safari).

9. Compatibility:

Examples:

The system should be able to integrate with existing systems and databases.

The system should adhere to industry standards (e.g., W3C standards for web development).

10. Regulatory Compliance:

Examples:

The system should comply with data privacy regulations (e.g., GDPR, CCPA).

The system should comply with industry-specific regulations (e.g., HIPAA for healthcare, PCI DSS for payment card processing)

...more
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The Better Business Analyst PodcastBy Benjamen Walsh from The Better Business Analysis Institute (BBAI)

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