The High Performing Dental Team

The High Performing Dental Team

By Dayna JohnsonEducation
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The High Performing Dental Team episodes

  • #86 Out of Network Estimates in Dentrix
    In this episode I will walk you through some tips on generating the most accurate insurance estimate in Dentrix when you are an out of network provider. It does get a little tricky when you don't have a fee schedule to calculate from, however over time you can create some tables that will help.
    If you want to take a deeper dive into insurance management, check out our membership here: https://novonee.com/ and click on the green Join Today button in the upper right corner.
    To purchase Teresa's insurance course go to: https://www.odysseymgmt.com/dental-insurance and use the coupon code NOVONEE75 for your discount.
    18 min
  • #85 Fee Schedules vs. Allowed Amounts in Dentrix
    When you are in network with dental insurance plans, you want to be able to generate the most accurate estimates for your patient. Contrary to what you might hear, you CAN get accurate estimates using the fee schedule method or the allowed amount method in your Dentrix software.
    In today's episode Dayna will go through the differences between the two methods so you can make a decision on what will be best for your team.
    If you want to deep dive into managing dental insurance in your Dentrix software, go to Novonee.com and click on the green Join Today button in the upper right corner.
    If you want to take advantage of Teresa Duncan's insurance course offer, click here: https://odysseymgmt.thrivecart.com/dental-insurance/ and use coupon code NOVONEE75
    21 min
  • #84 Consistency is Key with Dentrix Notes and Documentation
    Consistency is key if you and your team are going to create better non-verbal communication systems. If you are having breakdowns in communication and you are constantly looking for information in your Dentrix software, this episode is for you.
    Download Dayna's tip sheet she talked about during the podcast here: https://membership.novonee.com/notes_and_documentation
    More free resources here: https://novonee.com/media/
    25 min
  • #83 Interview with Kevin Henry
    With the re-brand of my podcast, it was only fitting to have my first guest on the show who is instrumental in my content creation . . . dental industry expert, champion of dental assistants, influential speaker, love of my life, my husband Kevin Henry. Today, Kevin and I talk about closing the loop in dental team communication and how you can understand each other on a human level that will transform your dental practice.
    Contact Kevin directly at [email protected]
    More free content at https://novonee.com/media/
    20 min
  • #82 Dentrix updates 23.6 thru 23.9
    In today's episode I walk you through the Dentrix updates 23.6 through 23.9. These updates were released between September and October 2023. You will takeaway how to best integrate these new features and enhancements into your best practices.
    Next week will be my first re-branded episode with a new podcast name and new art. I will be sharing the same relevant content that you have come to love, however the podcast needed a little pick me up :)
    For more information about my resources go to novonee.com
    23 min
  • #81 Dentrix Clinical Notes for the Entire Team
    Your Dentrix clinical note not only is your legal documentation for patient visits, but it is also a great communication tool for the team. In today’s article, I want to focus on the clinical notes and how your team can use this central spot for answering two very important questions.
    • What happened today?
    • What’s next?
    More free resources: https://novonee.com/media/
    19 min
  • #80 Dentrix Perio Chart Shortcuts
    Hey dental hygienists . . . you have a very short amount of time to get a lot done during your patients recare visit so let’s talk about some short cuts to make your day run more smoothly. Today I want to talk specifically about the Dentrix perio chart and give you some keyboard shortcuts that will significantly improve your efficiency.
    Three Must Have Dentrix Systems: https://membership.novonee.com/dwm-podcast
    17 min
  • #79 Interview with Claire Dickinson - 4th Qtr kickoff
    Claire and I are kicking off 4th quarter with challenges we see in the dental office between the front and the back. We both spend a lot of time sitting side by side with admin and clinical team members observing their workflow, listening to how they talk to each other and watching some things can negatively affect patient care. In our conversation today, we look at solutions for better intra-office communication and how to create a more cohesive team.
    This quarter’s theme is “Take it all the way to the finish line.” Or, as Claire said, “Closing the loop.” There are many tasks in the dental practice that require our attention and many of these tasks impact both the admin team and the clinical team. When you have a busy practice, and you are being pulled in several directions, these tasks can only get halfway completed … and ultimately forgotten. When this happens, you spend more time searching for information and finishing the original task than you would have spent just completing it in the first place.
    Over the few months, we will talk about how we can work together and better support each other so you don’t feel like you get to the end of the day wishing you had a stiff drink to numb the pain. I want you to go home at the end of the day and raise a glass because you had an amazing day.
    Claire is the operations director for a large perio group in the state of Washington and understands how details matter. In her experience, clarity and respect play a huge role in how the team communicates with each other. Being clear on your what you are asking for and being clear on your expectations of each other will eliminate a lot of the miscommunication we see so often in the dental practice.
    27 min
  • #78 Get your time back with automation
    Schedule a discovery call with Dayna to talk more about this topic: https://novonee.appointiv.com/1.9/l/phone/c/one-on-one/a/discovery-call/p/dayna-johnson
    Just like all of you, I am a lifelong learner and continue to grow my knowledge through online courses, podcasts and blogs. Keeping my brain active and staying current is important to me. However, I understand how hard it is to find time to take continuing education. I am sure you struggle to find time to advance your knowledge of your software, learn new technology and optimize your systems. This is why today’s article is so important.
    Recently I was watching one of my video courses and the speaker, Rory Vaden, said something that really resonated with me and I had to share it with you. He said, “Automation is to your time, like compounding interest is to your money.” WOW! Now, if that isn’t a smack in the face, I don’t know what is.
    18 min
  • #77 Block your schedule for end of year procrastinators
    More Dentrix Resources: https://novonee.com/
    Hopefully you have started reaching out to patients who have unscheduled treatment and remaining dental benefits this year. Remember to use this process during the time of the year where your most popular dental plans renew the patient benefits.
    Another thing I thought of this week is that you can block out a few more perfect day blocks for the month of December for those patients who will procrastinate. You know, the patient who calls on December 15 and wants to get that crown completed before he or she loses benefits. This always happened in my office and it was hard to turn patients away, so I finally got smart and reserved more time for these procrastinators.
    11 min

About The High Performing Dental Team

From the publisher's feed

Hey there, I’m Dayna Johnson . . . dental practice management expert, certified Dentrix trainer and founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership.…

Best of The High Performing Dental Team

Ranked by our users in the last 21 days

  1. Number 1: #223 Scheduling Lists Best Practices
    16 min
  2. Number 2: #196 Interview with Claire Dickinson - Software transition tips for success
    25 min
  3. Number 3: #195 The trickle down effect of preparation
    16 min

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