The High Performing Dental Team

A couple of weeks ago, I had a timely conversation with my good friend, Teresa Duncan, and it made me think about all the offices I have worked with that are still using the Dentrix procedure code note for clinical documentation. Now, if you have no idea what I am talking about, read on. For those of you who do know what I am talking about, you have some work to do.

Now is the time to make the transition over from the procedure note box to the Dentrix clinical note templates. Back in the day, we could create a clinical template that would post directly to the procedure code as soon as you posted it complete. Back in the day, this was the most efficient and only way you could electronically write down what happened during the visit today. It was fast, complete and easy … but it came with some critical drawbacks.

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In this first month of fourth quarter, we are breaking down the importance of comprehensive and detailed clinical documentation. This is critical for the protection of your doctor’s license and the communication between the back and the front office team. The beauty of the Dentrix clinical note templates is the fact that you get to build them in a way that suits your practice. You get to build them in a way where your team won’t miss any of the details, which gives you peace of mind.

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Teresa has a motto she reinforces in all her courses "Documentation Drives Revenue". In our conversation today she gives unique insight into how your clinical team can create better clinical notes to get claims paid faster, satisfy new coding rules and give your insurance coordinator the information she needs for claim attachments.

Download Teresa's FREE tip sheets here: https://membership.novonee.com/teresa-download

Teresa's insurance courses: https://odysseymgmt.digitalchalk.com/learn/dental-insurance-skills-workshop-1

When I was working in a dental practice, I had a routine of making sure my day sheet, schedule, and clinical notes all matched before I felt like I could move on to the next day. Crossing the Ts and dotting the Is was important to me so that my doctor’s license was protected, and I knew the documentation would stand up to any kind of review. My team knew that they were responsible for having complete notes and those notes matched the services performed. If they didn’t, they were going to hear from me.

Learn more about the Novonee membership for Dentrix users: https://membership.novonee.com/membership

We are going to kick off Third Quarter with one of the most important clinical topics … and that is your daily entry of what happened during today’s appointment. The Dentrix clinical note templates give you everything you need so you don’t miss any of the important details. We have all heard the famous saying, “If you don’t write it down, it didn’t happen.” This is absolutely true!

If you want to take a deep dive into your Dentrix software join our exclusive membership today: https://membership.novonee.com/membership

Claire and I are kicking off fourth quarter with a conversation about how the clinical team plays a key role in the profitability of the dental practice. We discuss creating systems for tracking practice expenses and how the clinical team can keep an eye on practice overhead.

In the fourth quarter we will also be discussing how the entire team can help protect the doctors license with better documentation, coding and being better prepared in light of an audit.

You can reach out to Claire directly at: https://www.vityl.management/claire-dickinson-ms

For more information on Novonee go to; Novonee.com

Hey, welcome, everyone. I'm Dayna Johnson, your Dentrix expert. And my goal is to help dentists and dental teams understand their Dentrix software better. So, you can create systems to improve the profitability of your practice, optimize your appointment book and have a more stress-free day I started Novonee to be able to give all Dentrix users a platform to attend live one on one events with me and tap into best practices resources for optimizing your Dentrix software. So, if you want to become a member of our exclusive membership, go to Novonee.com, click on the join today button in the upper right corner and join our exclusive membership.

I am super excited today to have good friend and dental industry experts. Melissa Marquez with Jarvis Analytics on with me today. This is our second podcast together. So if you missed the first one, you can certainly look back in the past episode #34 and listen to when Melissa and I talked about numbers with patient retention. You know Melissa and I share the love of numbers analyzing dental practice statistics, which helps dental teams need to make better decisions about their practice. Melissa is the chief operating officer for Jarvis analytics. But I think more importantly, you know, you have the experience of being a chairside dental assistant, you are a treatment coordinator, office manager trainer. I mean, you have lived in our shoes you have lived in the Donald practice, which I love because you understand what we all go through every day. So, I'm excited to have you on Melissa, thank you for sharing some time with us.

Reach out to Melissa on her LinkedIn profile: https://www.linkedin.com/in/melissamarquez1/

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There is a wide range of opinions and philosophies around the topic of sharing practice numbers with the team. One week I will be working with an office where the doctor openly shares practice profitability, metrics, and forecasting goals with his team. The next week in a different location, the practice numbers and vision are all behind closed doors. Working with different dental practices all over the country, I have learned to navigate the waters and help the doctor shift his mindset being open, honest and transparent about the practice numbers . . . to a degree.

Schedule a call with Dayna and learn more about this topic: https://letsmeet.io/daynajohnsondbanovonee/discovery-call-with-dayna

After your annual planning session, you now have the practice production goals that you can plug into your Dentrix software. You might get these goals handed to you as an annual goal or a monthly goal, so you might need to do some math as you start to enter them into your software. You also might need to calculate what portion of the production goal is hygiene and what part is doctor. If you need help with this, I would love to schedule a coaching session to walk you through it.

Go to https://letsmeet.io/daynajohnsondbanovonee/discovery-call-with-dayna and book a call with me