The High Performing Dental Team

The High Performing Dental Team

By Dayna JohnsonEducation
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The High Performing Dental Team episodes

  • #28 - How the new Regulation F will affect your dental practice
    Andy is here to shed some light on the new legislation that recently became a final rule on November 30, 2021 and why it is important to your dental practice. The "Regulation F" is the newly revised debt collection rule that will need to be followed when you are sending an account to collections. Your Dentrix software is still the place to make follow up notes and track the patient's payment history, however this rule gives guidance on communication with all the new technology.
    email Andy directly: [email protected]
    website: https://www.andycleveland.com/
    27 min
  • #27 - The monthly patient billing statement task in Dentrix is ancient history
    When I started work in my second dental practice in the state of Washington, I was trained by the outgoing financial coordinator and was taught all of her bad habits. I knew I had to make some changes to the accounts receivable management system since my doctor had not received a paycheck in more than three months. My Dentrix software not only helped me get a handle on my A/R, but I also created a stress-free system for billing statements. I think you will relate.
    Find more FREE content at: https://novonee.com/media/
    17 min
  • #26 - Where is my accurate A/R in Dentrix?
    Where in the @#*~& can I find the most accurate accounts receivable number in my Dentrix software? Giggle . . . I hear that all the time. Well, maybe not with the cussing, but I know you are all thinking that. There are many places in Dentrix that will give you numbers and show you an ending balance. The question is, “What do all these numbers mean to me” and “Are they accurate?”
    Take a deep dive into your accounts receivable with my online course: https://novonee.com/store/
    12 min
  • #25 - Discover Lois Banta's top 3 ingredients for ideal A/R management
    Listen to our fast-paced informative interview with Lois Banta. She is the leading expert on getting the money off the books and into your bank account. Today Lois talks about her three ingredients, her special sauce, to have a successful revenue cycle management program.
    1. Leadership – how to get the right person for the job
    2. Systems and written protocols
    3. Verbal skills
    During our podcast today Lois offered her sample collection letters and if you would like a copy of her sample letters email her directly at: [email protected]
    If you are interested in reaching out to Lois for a team retreat or annual planning email her directly at: [email protected]
    17 min
  • #24 - Getting the team on board for 2022 - Interview with Claire Dickinson
    To kick off 2022 I spent some time talking with my good friend and dental industry colleague, Claire Dickinson, about creating team agreements and getting everyone on the same page when it comes to practice profitability. Claire and I dive into a great conversation on fees, asking for payment, and how to be better prepared when patients ask questions.
    If you would like to talk with Claire about your practice goals you can reach out to her directly at [email protected] or text her at 425-501-4476
    For more information about the Novonee Dentrix resources click here: https://membership.novonee.com/membership
    28 min
  • #23 - Interview with Steve White on Ransomware
    Is your office aware of Ransomware?  Do you know the damage that it can and does cause to your work flow, and the safety of your patients data?  Steve White from Rescue DDS and I had a great conversation about how this sneaky process can attack your dental practice and take your Dentrix software and patient data hostage.
    19 min
  • #22 - Stop overpaying your credit card processor - interview with Cheryl McKenna
    There is NO NEED to overpay to accept patient credit cards. At Merchant Advocate, we help lower the rates and fees you are paying WITHOUT the need to change processors. Yep…NO changing. Yay!
    Cheryl has helped many clients using Dentrix Pay and the Quickbill email statements. Now with Dentrix text to pay coming out soon it is important for you to stay up on your merchant statements.
    Cheryl McKenna is very active in the dental industry and regularly attends the AADOM and ADMC conferences. She lives in Colorado with her son Parker and loves to travel.
    Reach out to Cheryl directly at [email protected] or text her at 720-526-5318
    21 min
  • #21 - How Dentrix can help protect your doctors license
    This past week, I had the amazing opportunity to present two courses at the Dentsply Sirona World 2021 and thought it would be a good time to recap the highlights of my first presentation “Five Ways to Help Protect Your Doctor’s License”. Even though I am a certified Dentrix trainer, these concepts would apply to any practice management software you are currently using. In this article, I will give specifics around the Dentrix platform. If you are using a different software, reach out to your resources for specifics.
    17 min
  • #20 - Let Dentrix lead you into the final innings of 2021
    We are in the home stretch of 2021. If your practice is trending to have an awesome year, keep up the good work! If your practice is searching for some tips on rounding out the end of the year on a positive note, then let’s take a seventh-inning stretch and huddle up to make 2021 the best year ever. Your Dentrix software can be clutch.
    For my tip sheet on the Treatment Manager Report click here: https://membership.novonee.com/treatment-manager-download
    If you want to re-watch my live broadcast recording on "Continuing Care if the Lifeblood of your Practice" click here: https://membership.novonee.com/june-3rd-continuing-care-icymi
    Please share, rate and review our podcast so other Dentrix #superusers can find it.
    20 min

About The High Performing Dental Team

From the publisher's feed

Hey there, I’m Dayna Johnson . . . dental practice management expert, certified Dentrix trainer and founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership.…

Best of The High Performing Dental Team

Ranked by our users in the last 21 days

  1. Number 1: #223 Scheduling Lists Best Practices
    16 min
  2. Number 2: #196 Interview with Claire Dickinson - Software transition tips for success
    25 min
  3. Number 3: #195 The trickle down effect of preparation
    16 min

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