The HR Huddle

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, discuss breaking national news on Sam Altman's testimony in Congress, global AI legislation, and updates on new partnerships. The conversation turns to the changing dynamics of the HR technology landscape, with insights from Stacey on her recent trip to Barcelona for Workday Rising EMEA. 

Key points they cover:

↪️ Insights from the Workday Rising EMEA event in Barcelona, exploring the increased focus on skills management and Workday's partnership with Accenture.

↪️ A discussion on the global landscape of AI legislation and the impact of regulations on the development and deployment of AI technologies, emphasizing the need for a balance between innovation and responsibility.

↪️ The collaboration between ADP and Convera is dissected, with a focus on global payroll and how it facilitates secure and compliant cross-border transactions between businesses.

↪️ Infor's move to offer on-demand pay through its partnership with DailyPay, emphasizing the growing importance of this feature in addressing employees' financial needs.

↪️ Chrono.tech's LaborX platform, exploring the potential of blockchain in providing a secure and decentralized environment for global recruitment.

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In this episode of HR, We Have a Problem, Sapient Insights Group CEO & Managing Partner, Teri Zipper, and guest GxT Advisors Founder & Principal Analyst, Pete Tiliakos, get into the huddle and discuss prevalent misunderstandings and intricacies related to payroll transformation. The conversation also sheds light on the necessity for payroll to secure a prominent seat at the decision-making table, emphasizing its critical role in the broader organizational landscape. 

Some key points they discuss:

↪️ AI and machine learning are already streamlining traditional payroll processes, eliminating manual tasks, and paving the way for more strategic roles within the payroll domain.

↪️ The ability of AI to process and interpret vast amounts of legal information ensures practitioners stay ahead of compliance changes, providing valuable insights for payroll professionals.

↪️ The future of payroll involves a move towards zero-touch processing, with continuous calculations, on-demand pay, and AI-driven anomaly detection, creating a seamless payroll experience.

↪️ The integration of various financial wellness tools, on-demand pay solutions, and open banking APIs is creating an interconnected ecosystem around employee pay, offering a dynamic and personalized payroll experience.

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GxT Advisors

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, share insights on a range of topics including the global expansion of UKG, AI's impact on healthcare and large language models and the the collaboration between EY and IBM in AI automation services for HR processes is explored.

The hosts also explore ADP's strategic venture into the construction industry and discuss Docebo's acquisition of Edugo.ai, emphasizing the significance of AI-driven learning technology. Finally, the episode concludes with a lightning round covering diverse HR tech news, including the Atlas and Coursera's partnership, LinkedIn CRM Connect, and OpenAI's developer event.

Here's a snapshot of key takeaways:

↪️ UKG’s multi-national global expansion: UKG's strategic expansion, focusing on multinational organizations and industry-specific conversations. How service delivery, updated service models, and industry-specific partnerships positions UKG as a key player in the global HR tech market.

↪️ ADP's venture into construction space: ADP's noteworthy move into the construction industry with a specialized HCM solution highlights the unique HR challenges faced by construction businesses, emphasizing ADP's potential to address compliance, union management, and job costing in this sector.

↪️ Docebo's acquisition of Edugo.ai: Docebo's recent acquisition of Edugo.ai, an AI-driven learning technology underscores the significance of integrating AI into the Docebo platform, particularly in the context of content creation and its potential impact on the learning and development space.

↪️ EY and IBM collaboration on AI: The partnership between EY and IBM aims to guide organizations in effectively embedding AI, combining IBM's Watson technology with EY's workforce-centric services to navigate the ever-evolving AI landscape.

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People mentioned

Dan Beck 

LinkedIn 

Jamy Conrad 

LinkedIn 

Anne Fulton 

LinkedIn 

Holger Mueller

LinkedIn 

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In this special episode* of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper, along with Sapient Insights Group Director of Research Cliff Stevenson, welcome guest Kerry Kiley, Head of Extended Workforce Program Management at Workday, to discuss the significance of adapting to the modern global workforce and the rising number of contingent workers in today's competitive and complex talent landscape.

Their conversation touches on the significant headwinds managers continue to face due to pressures like remote work, the great resignation, and the impact of AI while providing unique perspectives on how organizations are expanding their use of extended workforce programs to leverage this growing segment of the workforce strategically. 

Key points they talk about:

↪️ How companies are expanding their use of contingent labor to address shrinking talent pools, skill gaps, support innovation, and enhance workforce flexibility as a short and long-term talent management strategy.

↪️ The cross-functional collaboration to effectively manage contingent labor should include HR, procurement, finance, and IT as a holistic talent strategy.

↪️ Acknowledging and supporting HR’s central role in overseeing, supporting, and engaging contingent workers is crucial.

↪️ Tapping into technology, such as contingent workforce and vendor management systems, can be pivotal to an organization’s visibility, compliance, and data analysis capabilities when making informed decisions about extended workforce programs.

*This episode is sponsored by Workday. 

Hey, before you go, Workday has a special gift for our listeners! 

Today, 66% of organizations use contingent workers as part of their workforce. What does that mean for HR strategy?

Learn how to rethink your HR strategy to manage your contingent workforce better. Download your copy here: 

https://forms.workday.com/en-us/whitepapers/contingent-workforce-management-key-to-adaptive-hr-strategy/form.html?step=step1_default 

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, attempt to compare and contrast a few topics starting with naming off 37+ tech organizations they encountered after weeks of conference circuit travel from new start-ups to prominent marketplace rainmakers - noting the disparities in what they do differently versus how unified they all are under the HR tech banner. They also reveal stand-out stats from this year’s recent publication of the 2023-2024 HR Systems White Paper around change management, and the staggering number of changes HR practitioners handle within their organizations today in contrast to just a few years ago.  Stacey shares her perspective on how organizations need to manage change vs letting change manage them. 

Key points they discuss:

↪️ The overall themes and updates from the companies Stacey and Cliff met with and what stood out to them: organizations focus on skills, line manager role support, talent management space, including expansion plans, new technology, and renewed energy toward SMBs.

↪️ Microsoft's introduction of an AI-powered skills service within the Viva platform and how it aims to improve engagement and help organizations identify skills within their workforce, contributing to workforce planning and development.

↪️ Skills management being at the forefront of HR tech conversations, and how organizations are looking for ways to leverage existing tools and data to address skills gaps.

↪️ The importance of transparency and compliance in collecting and using biometric data, as demonstrated by a class action lawsuit against Paylocity in Illinois, highlights the need for organizations to be cautious and informed when working with HR tech vendors.

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Kate Bischoff

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Heather Bussing

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Richard Rosenow 

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Related Articles:

A Quarter of US Employers Surveyed by Salary.com are Battling a Skills Gap with Another 42% Saying It Will Hit Them Within 2 Years 

https://tinyurl.com/yc2b48e9 

HR tech vendor Paylocity hit with IL biometrics class action over worker fingerprint scans  

https://tinyurl.com/56jwvj9k  

Introducing Skills in Microsoft Viva, a new AI-powered service to grow and manage talent 

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In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper along with guest, Dr. Scott Dust, a highly published Management Professor at the University of Cincinnati and the Chief Research Officer at Cloverleaf, an automated assessment and coaching solution, dive deep into the dynamic world of HR assessments and usage of HR practices to provide concrete insights and demonstrate the true impact of HR initiatives over time.

Key points covered include:

↪️ Drawing a parallel between the rise of Chief Marketing Officers (CMOs) and HR - how CMOs gained a seat at the table by quantifying and tracking the ROI of their marketing investments. HR needs to follow suit and embrace a data-driven approach.

↪️ The importance of HR professionals becoming comfortable with research methods and data analysis by leveraging readily available free tools and resources.

↪️ Incorporating assessments into daily experiences to provide continuous feedback and growth opportunities for employees - leading to higher job satisfaction and organizational success.

↪️ Micro interventions, or nudges, offer bite-sized, actionable insights in real time, helping individuals reflect and learn continuously.

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, get into the huddle and discuss key mergers, leadership transitions, and the role of artificial intelligence in shaping the future of HR technology.

Also, tune in for a surprising twist as we mention a pigeon dating simulator that you won't want to miss!

↪️ Virgin Pulse, a digital wellness leader, merges with HealthComp, creating a comprehensive AI-driven wellness platform for enhanced employee well-being.

↪️ ServiceNow acquires Enable Professional Services, marking its expansion into organizational health and safety, a critical area in today's work environment.

↪️ Former Workday co-CEO Chano Fernandez becomes CEO at Eightfold AI, highlighting the growing influence of AI and diverse data adoption approaches in HR tech.

↪️ Workday and ADP partner for deep payroll integration, addressing mid-market customer concerns with holistic tech and service solutions.

Sapient Insights Group

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Stacey Harris

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Cliff Stevenson

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SAP

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Ceridian (now Dayforce)

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Epic

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ServiceNow

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Workday

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Virgin Pulse

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Related Articles:

Virgin Pulse and HealthComp Announce Intent to Merge to Create Comprehensive Employer Health Platform
https://tinyurl.com/5357tkzy

ServiceNow acquires Enable tech to improve health and safety management
https://tinyurl.com/a3hryy8h

Former Workday co-CEO takes similar role at Eightfold AI 

https://tinyurl.com/2n2dhkrr

ADP Launches Corporate Venture Capital Fund 

 https://tinyurl.com/bcps3vah

Layoffs at Epic 

https://tinyurl.com/tww9mf72

Creator Of Hit Pigeon-Dating Sim Says Epic Never Paid Her Royalties

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In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper welcomes guests Steve Hansen, National Practice Leader - HR Technology and Ashley Tsolis, Manager of HR Tech Consulting, both from Marsh McLennan Agency. They discuss the benefits of collaborating with a broker, the intricacies and obstacles of benefits administration technology, and the future of HR technology, including the involvement of AI in HR.

Key points covered include:

↪️ The complexity of benefits and wellness applications, making it essential to have the right support and technology in place to manage them effectively.

↪️ The advantages of working with a broker include wellness, HR tech services, HR consulting, safety, compliance, and claims management - helping HR professionals to make the most of their resources.

↪️ The importance of seamless integrations between HR Technology and various systems such as payroll vendors, carriers, and HRIS platforms to improve agility in HR processes. 

↪️ AI's potential to simplify tasks like automated training and decision support. It underscores the critical need for clean, pertinent data in driving well-informed HR decisions.

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Teri Zipper

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Marsh McLennan Agency

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Steven Hansen

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Ashley Tsolis

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris and Sapients Insights Group Director of Research, Cliff Stevenson kick off the episode with an update on next week's HR Tech Conference in Vegas and Sapient’s not- to-miss exclusive events - including where to catch the big reveal on this year’s HR systems survey’s key findings,  ServiceNow's latest additions to its platform, the recent legal ruling in California that could have implications for AI regulation, ADP's acquisition of Sora and takeaways from the ADP Innovation Summit.

Key points they covered include:

↪️ Twenty-six years of data crunching - what Sapient Insight Group’s  2023-2024 Annual HR Systems Survey reveals about vendors from the Voice of the Customer. 

↪️ What the Sapient Insights Group team will be doing at one of the hottest HR industry events of the year - the  2023 HR Technology Conference and Exposition in Vegas.

↪️ ServiceNow introduces new automation solutions for data security and compliance, including zero-trust access, third-party risk management, and a software bill of materials.

↪️ The California Supreme Court's recent ruling in the Raines case highlights liability concerns for third-party groups and AI solutions in hiring processes.

↪️ Insights on ADP - its acquisition of Sora, the Innovation Summit, and the "One Integration" launch for seamless workflows and integrations across their applications.

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Cliff Stevenson

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Related Articles:

ServiceNow delivers comprehensive automation solutions with the Now Platform Vancouver release

When It Raines, it Pours: HR Tech Solution Providers May Be Liable for Discrimination in California

2023 Talent Health Index: Your holistic guide to talent success

LinkedIn announcement from Jack Altman, CEO of Lattice

ADP Acquires Sora, Enhancing Seamless Integration Capabilities

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In this special episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Ruth Thomas, Chief Product Evangelist at Payscale, discuss the challenges and opportunities organizations face in a continuing tight labor market, why employee retention should remain top of mind on the brink of pay review season and considerations for other looming economic factors. 

Essential points they talk about:

↪️ Surprising data on pay transparency reveals how employees feel about pay as a strong indicator of retention versus the actual amount paid.

↪️ Correlating the top five characteristics influencing an employee’s intent to leave or stay with their current organization.

↪️ The interplay between fair pay perception and transparency is not what you may think.

↪️ Current stats on remote work, its effect on employee engagement and productivity, and how productivity hasn't declined significantly.

↪️ Assessing how organizations communicate with their customers compared to their internal talent.

↪️ Creating opportunities for collaboration and mentorship with remote teams requires a shift in management style. 

This episode of HR We Have a Problem is sponsored by Payscale. 

Interested in learning more about Payscale’s latest research and insights on pay transparency? Catch Access Payscale’s Retention Report here – and watch out for their soon-to-be-released Remote Work Report you’ll be able to access their Remote Work Report - available on 10/4/23.

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