The HR Huddle

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner Stacey Harris, along with Sapients Insights Group Director of Research Cliff Stevenson, discuss the latest industry trends and partnerships shaking up the HR landscape from leading companies such as Ceridian, Plum, and Degreed. They dive into recent acquisitions and survey findings and offer high-level insights about the future of HR technology and compliance. 

Key points covered include:

↪️ Degreed's partnership with BetterUp highlights the growing importance of coaching and mentoring in today's learning and development landscape.

↪️ Donald Taylor's video on the L&D Global Sentiment Survey emphasizes the significance of contextualizing learning initiatives and staying attuned to evolving trends.

↪️ One Model's survey results underscore the growing prominence of people analytics conferences, with the Society for Industrial and Organizational Psychology (SIOP) Chicago topping the list, indicative of the industry's focus on data-driven HR strategies.

↪️ Ceridian's acquisition of eloomi and Mitratech's acquisition of Syntrio and Mineral demonstrate a strategic focus on expanding learning and compliance capabilities within HR technology platforms.

↪️ The proliferation of state-level consumer privacy laws presents a complex challenge for HR, necessitating meticulous attention to data handling and compliance within varied regulatory frameworks.

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Stacey Harris

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Cliff Stevenson

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In the newest episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper with multi-hyphenate guest Fermin Diez  — C-Suite Leader, a Top HR Influencer in Asia, Board Director, Speaker, Adjunct professor, and Consultant — discuss the fundamental skills essential for a successful HR career, emphasizing the critical balance between soft and hard skills. The conversation highlights the importance of meshing empathy, understanding, and rapport with the ability to drive hard results that contribute to a company's growth and profitability.

Key points covered include:

↪️ Recognition of the importance of factors like diversity, equity, and inclusion, which may not have an immediate, measurable ROI but are crucial for the overall well-being of the workforce.

↪️ HR professionals should grasp financial concepts and accounting principles to comprehend how a company makes money and translate soft variables into tangible business results.

↪️ Transforming HR practices to align with business goals by focusing on measurable outcomes, such as yield improvement in manufacturing.

↪️ The role of analytics and AI in HR functions to seize the opportunity to leverage technology to optimize processes and deliver more strategic value to the business. 

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Sapient Insights Group

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Teri Zipper

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Fermin Diez

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, sit down with special guest Dr. Jarik Conrad, Vice President of Human Insights and Executive Director of Workforce Institute at UKG, to discuss his role and new initiatives. This thought-provoking conversation also covers the importance of understanding the complexities of the employee-employer relationship and predictions for 2024.  

Key points covered include:

↪️ Evolving dynamics of the employer-employee relationship and the risk of a one-size-fits-all approach. 

↪️ The strategic HR professional and leveraging AI’s automation of mundane tasks.

↪️ Challenges and opportunities HR faces in the age of AI, highlighting HR's pivotal role in voicing ethical considerations.

↪️ Exciting opportunities at UKG, including hiring a lead economist to enhance their understanding of the labor market and its potential impact.

↪️ 2024 is crucial for organizations to differentiate themselves and the importance of translating promises into actions.

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Sapient Insights Group

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Stacey Harris

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Cliff Stevenson

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Dr. Jarik Conrad

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Dive deeper into the insights discussed in this episode by exploring Dr. Jarik Conrad's thought-provoking book, "In Search of Humanity: Why We Fight, How to Stop, and the Role Business Must Play," available now wherever fine books are sold.

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In the latest episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Mark Stelzner, Founder and Managing Principal at IA, reflect on the timeless struggle of managing compliance, emphasizing the need to make decisions before fully understanding the consequences. Their conversation takes an interesting turn to the idea that compliance serves as either a distraction or an accelerant for HR functions globally.

Key points include:

↪️ Challenges in HR surrounding roles, responsibilities, accountability, awareness, consumption, deployment, influence, lobbying, and disagreement.

↪️ Complexities faced by small and large businesses as they adapt to the evolving nature of work brought about by the rise of remote work and global expansion.

↪️ The strain on HR to keep pace with the relentless changes and shifting risk tolerances within organizations.

↪️ Increasing reliance on third-party providers for monitoring compliance and the challenge of finding the right partners and ensuring accountability is not entirely outsourced.

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Sapient Insights Group

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Teri Zipper

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Mark Stelzner

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IA

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris and Sapients Insights Group Director of Research, Cliff Stevenson kick off the new year with a reflective look back at the notable events and trends in HR tech from 2023 - including the unique stories and developments that shaped the industry.

Key points covered include: 

↪️ Ongoing layoffs in the gaming and technology industries underscore dynamic challenges within HR tech, emphasizing the need for effective responses to layoffs, innovation, ethics, and regulations.

↪️ The swift progression from EOC guidelines in March to President Biden signing an extensive AI executive order in October showcasing the rapid pace of developments in the tech space.

↪️ Live events make a comeback, signaling positive energy, more client interactions, and a revived sense of community in the HR tech space.

↪️ Sapient’s 55 by 25 Challenge to the HR community sees significant success in this year’s survey findings, marked by a 4% increase, reaching a milestone of 50% of organizations recognized as strategic partners.

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Teri Zipper

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Stacey Harris

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Cliff Stevenson

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In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Jamie Aitken, Betterworks Vice President of HR Transformation, discuss the transformation of traditional performance management into a more dynamic and impactful process known as "Performance Enablement."

Key points covered include:

↪️ Continuous Conversations: Performance Enablement advocates for ongoing, regular conversations between employees and managers throughout the year, facilitating a more proactive approach to addressing challenges. 

↪️ Shift from Process to Outcome: The need for a shift from fixating on the completion of performance management forms to achieving desired business outcomes and aligning with organizational goals.

↪️ Strategic Evolution of HR with AI: The traditional silos within HR, dedicated to specific processes like recruitment or learning, are challenged, emphasizing the importance of 

positioning AI to provide comprehensive perspectives.

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Sapient Insights Group

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Teri Zipper

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Jamie Aitken

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Betterworks

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In this prior episode of Spilling the Tea on HR Tech host and Sapient Insights Group Chief Research Officer & Managing Partner Stacey Harris, along with co-host and Director of Research Cliff Stevenson, discuss AI's influence on work life, share updates on cutting-edge HR analytics platforms, navigate the changing landscape of HR benefits and wellness and explore the world of voice technology featuring familiar celebrity voices.

Here are a few episode highlights:

↪️ One Model secures $41 million to expand its people analytics capabilities, focusing on data-driven decision-making and integrations.

↪️ Artifact's news app takes a creative spin with AI text-to-speech voices featuring celebrities like Snoop Dogg and Gwyneth Paltrow.

↪️ Alight introduces Alight Worklife, an employee experience platform designed for mobile self-service, wellness, and an AI-powered chatbot.

↪️ The complexities of generational shifts and the pivotal importance of understanding the unique context of workers' lives.

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Sapient Insights Group

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Stacey Harris

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Cliff Stevenson

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Related Articles:

One Model lands $41M to bring data science-powered insights to HR

Alight expands engagement experience with latest release of Alight Worklife®

Ceridian Offers New Tiered Approach to Dayforce Managed Payroll

News app Artifact adds AI text-to-speech voices, including Snoop Dogg and Gwyneth Paltrow

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In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest James Williams, Co-Founder and Lead CFO of Next Level Financial, take a deeper dive into the relationship between HR and finance - and the need for regular communication, shared goals -  and connecting on critical HR initiatives.

Key points covered include:

↪️ While finance and supply chain are viewed positively, HR hovers at around 50%, prompting an engaging discussion on the historical perception of HR as a compliance-focused function.

↪️ The evolution of the CFO role, drawing parallels to HR's potential transformation and the idea of leveraging data to provide strategic insights to key organizational functions. 

↪️ The importance of understanding different personalities within an organization and employing tools such as a DISC assessment to support internal communication and collaboration.

↪️ The positive correlation between strategic HR practices and organizational outcomes and the need for HR leaders to share and report on metrics regularly.

Don’t miss this exciting thought leader conversation! Follow the hosts, and companies mentioned below:

Sapient Insights Group

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Teri Zipper

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James Williams

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Next Level Financial 

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, kick off the episode on the significance of International Person with Disabilities Day and the intersection of accessibility, diversity, and analytics in a work-from-home era. The episode delves into Canadian developments, dissecting Bill 149's provisions on AI transparency and its potential impact on pay transparency and equity.

Key points covered include:

↪️ International Person with Disabilities Day and its complexities in a remote work environment, emphasizing the need for accessibility and diversity in HR tech.

↪️ The implications of Bill 149 in Ontario, including provisions on AI transparency in job postings and the connection to global trends in pay transparency and equity.

↪️ Walmart Canada's AI tool, "My Assistant," is highlighted as a valuable self-service tool. McDonald’s collaboration with Google on the AI chatbot "Ask Pickles" is discussed in the context of learning and development for restaurant workers.

↪️ Stacey and Cliff’s takes on WorkLeap's acquisition of Pingboard, Sage's focus on simplifying absence requests with Microsoft Teams, and updates from SAP SuccessFactors, Workday, and Namely in an ever-evolving HR technology landscape.

Don’t miss this exciting thought leader conversation! Follow the hosts:

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Stacey Harris

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Cliff Stevenson

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In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Thomas Otter, General Partner at Acadian Ventures, discuss 

the often-overlooked realm of HR in emerging markets, shedding light on the unique challenges and innovations taking place outside the United States. With a focus on diverse regions like Africa, Europe, and Asia, the conversation aims to uncover the global trends shaping HR practices.

Key points covered include:

↪️ The growing global audience of HR-related podcasts, the focus on exploring HR trends in emerging markets beyond the U.S., and the need for a nuanced understanding of these diverse regions.

↪️ Thomas Otter shares his extensive HR technology career across South Africa, Germany, and the UK - including his former SAP product head turned investor role and insights into his transition and commitment to exploring opportunities in emerging markets.

↪️ Kenya's mobile app M-Pesa, which serves as a multifunctional tool for financial transactions, further highlights technological advancements’ impact in emerging markets.

↪️ The importance of adapting HR solutions for frontline workers in emerging markets, leveraging platforms like WhatsApp for communications and recruitment.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

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Teri Zipper

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Thomas Otter

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Acadian Ventures

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