Lucinda looks at high performance strategies, focusing on the importance of feedback in driving performance in organisations. She discusses evidence-based drivers of performance, emphasising the need for quality people management activities and classic performance management.

Key topics covered include the significance of courageous and consistent feedback, defining good quality feedback, and implementing models like growth mindset and radical candour.

KEY TAKEAWAYS

• Focus on providing specific feedback, both positive and developmental, to drive high performance.
• Train managers on how to give feedback effectively, emphasising the importance of clarity and timeliness.
• Encourage a feedback culture by implementing feedback rituals at meetings and requesting feedback from team members.
• Avoid giving feedback at the values and identity levels, sticking to behavioural and environmental feedback in the workplace.
• Utilise tools like the "paper clip trick" to track and encourage the delivery of specific feedback throughout the day.

BEST MOMENTS

"The majority of people rated feedback skills of line managers in their organisations at a two or a three out of five, so less than average."

"If you can do that, then we are much less likely to trigger a threat response and it absolutely will build and boost performance."

"Many of us hate the thought of giving people developmental feedback, because it feels awkward or confrontational, yet that's actually what people learn from and that's what they want to be the best they can be."

"The interesting thing about skill and capability which is a question I was asked is obviously in the UK one of the ways in which you can exit people it's through capability or conduct."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at [email protected]

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

• Join the LinkedIn community - https://www.linkedin.com/groups/13714397/

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda welcomes back guest Michelle Parry Slater from Kairos Modern Learning to discuss the concept of the "last hundred days."

Michelle shares her personal experience of working her notice period before relocating to Australia and highlights the importance of focusing on the end of the employee lifecycle as much as the beginning.

KEY TAKEAWAYS

• Shift the focus from just the first 100 days to also include the last 100 days of an employee's journey in the organisation.
• Encourage open and honest conversations between employees and managers about career aspirations, motivations, and potential exits.
• Emphasise the importance of knowledge management during transitions to ensure valuable information is not lost when employees leave.
• Build high trust relationships between managers and employees to facilitate better communication and understanding of individual needs and aspirations.
• Aim for employees to leave with advocacy, involvement in recruitment of successors, and a sense of legacy to create a positive impact even after they depart.

BEST MOMENTS

"We only ever hear people talking about the first hundred days. And it got me thinking, what does the last hundred days need to look like? And why don't we talk about it?"

"Essentially, that whole employee lifecycle starts with that brand awareness. And I think some of that brand awareness rubs off from the last hundred days, because if you've got people leaving with advocacy..."

"Do you think companies are scared sometimes? Let's say you're a smaller business or, you know, you hear the expression people talk about dead man's shoes, you have no intention of going anywhere and people perceive that the only way is, is into your job."

"I think that especially in a smaller company, it's very comfortable, it works, why are you going to rock the boat?"

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at [email protected]

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

• Join the LinkedIn community - https://www.linkedin.com/groups/13714397/

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda is joined by Andy Lancaster, an expert in organisational learning communities. Andy shares insights from his book, "Organisational Learning Communities," discussing the importance of intentional community building for learning and development.

They explore the concept of socialised learning, the benefits of diverse communities, and the impact of storytelling in measuring success. Andy emphasises the power of altruism and the need for high trust cultures to foster effective learning communities.

KEY TAKEAWAYS

• Andy stresses the importance of having a cause at the centre of a learning community to drive engagement and purpose.
• We must recognise the concept of socialised learning communities being a natural way of learning, rooted in human behaviour and evolution.
• There is a crucial need for intentional design and facilitation of learning communities to ensure effectiveness and impact.
• We should embrace the value of diversity in learning communities to foster innovation, problem-solving, and shared expertise.

BEST MOMENTS

"Most communities that do really well have some kind of rhythm associated with them, where you know what's going to be going on so that you connect with it." 

"I think it's quite clear if you said at the start it was about engagement, impact." 

"For me, a learning community is a group connected and energized by a cause"

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at [email protected]

Andy Lancaster LinkedIn - https://www.linkedin.com/in/andy-lancaster-ab995418/?originalSubdomain=uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

• Join the LinkedIn community - https://www.linkedin.com/groups/13714397/

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda is joined by special guest, Kevin D. Monroe, to talk about the power of expressing gratitude in the workplace and beyond.

Kevin shares his journey of creating the "Don't Wait to Thank" program, encouraging listeners to participate in a 31-day gratitude challenge during July. They explore the impact of simple, sincere, and specific expressions of gratitude, emphasising the significance of recognising and celebrating others

KEY TAKEAWAYS

• Practicing gratitude personally and professionally can have a positive impact on engagement and overall positivity in the workplace.

• When expressing gratitude, keeping it simple, sincere, and specific can make the gesture more significant and impactful.

• Leaders can activate gratitude by seeing moments of excellence, seizing the opportunity to acknowledge them, and sealing the memory with a heartfelt gesture.

• Leaders can elevate their leadership by appreciating, celebrating, and elevating the values and contributions of their team members

BEST MOMENTS

"Gratitude experienced is better than gratitude explained. You don't need to understand gratitude to experience it." 

"It's much more impactful to show that you recognise someone for being impressive or to recognise others." 

"Nothing demoralises people more or more quickly than a leader taking credit for their contribution."

"Simple plus sincere and specific expressions of gratitude are significant."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at [email protected]

ABOUT THE GUEST

Kevin D. Monroe is the preeminent expert on the transformative power of gratitude in the workplace. As a workplace gratitude consultant, he can help any organization struggling with top talent departures or employee disengagement experience renewed motivation, retention, and performance by utilizing his proprietary framework and assessments.

Don’t Wait To Thank Info site: https://dontwaittothank.com/

Don’t Wait To Thank Substack site (home of daily updates)

https://dontwaittothank.substack.com/

The Beginner’s Guide to Growing Gratitude: https://letsgrowgratitude.com/

https://www.kevindmonroe.com/

https://www.imgratefulforyou.co/

https://www.linkedin.com/in/kevinmonroe/

https://www.instagram.com/imgratefulforyouco/

https://twitter.com/kevin_monroe

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

• Join the LinkedIn community - https://www.linkedin.com/groups/13714397/

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda looks at the topic of motivation with guest Sarah Stones, a motivation specialist.

Sarah, who is an expert in motivational mapping, shares insights into how understanding intrinsic motivators can significantly impact an individual's energy, performance, and overall well-being. Together, they discuss the three clusters of motivators - relationship, achievement, and growth - and how they influence behaviour and decision-making.

KEY TAKEAWAYS

• Motivation is a key factor in driving energy, performance, and overall wellbeing in the workplace.
• Motivational maps provide insights into intrinsic motivators, which are more powerful than extrinsic motivators.
• Understanding and leveraging team members' motivators can lead to more effective teamwork and performance.
• Recruitment based on motivation can lead to better job fit and higher job satisfaction for candidates.
• Motivational coaching and feedback sessions can help individuals align their motivators with their goals and roles for increased success and fulfilment.

BEST MOMENTS

"Our personality isn't what gets us out of bed in the morning. It's our motivation."

"The bottom one is also really important. It can have a real impact on what we do."

"Historically, we've just looked at skills and experience. But what we really need from an employer's perspective is someone that will be motivated by the job."

"You've got the builder, if builder is very high up wanting financial security, you've got to be prepared to take that risk."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at [email protected]

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

• Join the LinkedIn community - https://www.linkedin.com/groups/13714397/

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda focusses on re-energising performance in the current work environment, particularly addressing the impact of low energy levels on performance. She discusses various factors influencing performance, such as intrinsic and extrinsic motivators, personal attributes, and the working environment.

`Lucinda also introduces the Managing Energy and Performance (MEP) grid, a tool to help managers diagnose and adapt their coaching styles based on employees' motivation and performance levels

KEY TAKEAWAYS

• Focus on re-energising performance by considering intrinsic and extrinsic motivators.
• Recognise the importance of maintaining high performance through factors like autonomy, mastery, and purpose.
• Understand the impact of the current environment, including remote working, on motivation and energy levels.
• Utilise the MEP grid (Managing Energy and Performance grid) to diagnose and adapt management styles based on motivation and performance levels.
• Prioritise coaching as a key management skill to help individuals manage their energy and improve performance.

BEST MOMENTS

"I think energy is something that we really need to pay attention to, because burnout causes long-term problems, and people think they can keep on going."

"So prevention is definitely the right place, and we want to try and keep people energised, so they don't want to be comfort zone, they don't want to be bored, but they don't want to be in strain, tipping into overwhelm."

"Make sure you re-energise people. If there are needs for, you know, wellbeing initiatives are still needed, people still need to renew their energy."

"Coaching is a key management skill that it's not just one size fits all. There are very many different ways in which you can act as a coach."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at [email protected]

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

• Join the LinkedIn community - https://www.linkedin.com/groups/13714397/

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda talks to Tracey Abayeta, an HR director specialising in talent development, about the importance of building strong relationships in career development. Tracey shares her unconventional journey from investment banking to HR, emphasising the role relationships played in her career transitions. She introduces a five-point framework for building relationships, focusing on intentionality, bold and broad connections, sharing information, leading with value, and follow-up.

KEY TAKEAWAYS

• Know what you want in your career and in your interactions with others. Write down your goals and be clear about your intentions.
• Don't limit yourself to connecting with only like-minded individuals. Reach out to a diverse range of people both internally and externally to broaden your network.
• Be open and proactive in sharing your experiences, strengths, and ideas with others. This can lead to valuable connections and opportunities.
• Focus on how you can help others rather than what you can gain from them. Be a person who adds value to relationships and interactions.
• Be prompt in your follow-ups and maintain momentum in your relationships. Diarise important meetings and interactions to ensure you stay connected and engaged with others.

BEST MOMENTS

"Relationships are currency, like they should be able to buy you certain things”

"Everything you need is a conversation away”

"Strong professional relationships are like bridges, and they will help you cross over to where you need to get to."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at [email protected]

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

• Join the LinkedIn community - https://www.linkedin.com/groups/13714397/

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda talks to Dr. Jo Burrell from Ultimate Resilience about the findings of a report on HR wellbeing, highlighting the concerning statistics showing high levels of depression, anxiety, burnout symptoms, and low wellbeing among HR professionals.

Lucinda and Jo delve into the challenges faced by HR professionals, the lack of support systems within the profession, and the importance of setting boundaries and prioritising self-care

KEY TAKEAWAYS

• Prioritise your well-being and set boundaries to prevent burnout.
• Recognise the importance of self-awareness and monitor early warning signs of stress.
• Challenge the culture of silence by opening up conversations about mental well-being.
• Role model good well-being behaviors to inspire others to do the same.
• Seek support, value yourself, and do not put yourself at the back of the queue for self-care.

BEST MOMENTS

“ So why aren't we valued? Is it that what we do isn't seen? Are we not sharing what's being done?"

“It's having that proactive approach I think that's crucial, really

"What we found was a significantly high number of people experiencing symptoms of depression. So we found 46% of our respondents met the clinical threshold for depression”

"I think there's a culture that is about, you know, head down and carry on. That's the general message."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at [email protected]

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

• Join the LinkedIn community - https://www.linkedin.com/groups/13714397/

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda interviews Bill Banham, the founder and editor of HR Gazette magazine and host of the HR Chat podcast, who shares his extensive experience in HR tech and media, discussing his favourite interviews and guests from over 750 episodes!

KEY TAKEAWAYS

• LinkedIn is a key platform where a large number of HR professionals engage with content, making it a valuable channel for sharing information.
• Be collaborative, engage with others on social media, offer feedback, and attend events to build a strong professional network.
• Participate in Disrupt HR events for a fast-paced, energetic networking experience with short, impactful talks on various HR topics.
• Audio podcasts are a powerful way to consume content actively, requiring dedication and focus, making them an effective medium for reaching engaged audiences.

BEST MOMENTS

"I think firstly you can repurpose a lot of the content that you create. So you and I, we record episodes for our respective audio podcasts and then from there you can create soundbites."

"I think Online events are important. I think try and get your name out there, perhaps by submitting guest posts to different places. HR Gazette is always looking for guest authors."

"I've got a bunch of personal heroes who I've been lucky to interview some of those, including William Tinkup. I saw William Tinkup once present, and he used one slide and he spoke for half an hour, and he used one slide and he was amazing."

"Yeah, absolutely. Just putting yourself out there and making that effort, not just lurking, just getting out and doing it, isn't it?"

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at [email protected]

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

• Join the LinkedIn community - https://www.linkedin.com/groups/13714397/

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda delves into the topic of rethinking culture within organisations. Drawing on research and personal experiences, she explores various cultural models and frameworks including Competing Values Framework by Cameron and Quinn, the Culture Onion by Edgar Schein, and The Cultural Web by Gary Johnson and Kevin Scholes, Lucinda provides practical insights and tools for assessing and reshaping organisational culture

KEY TAKEAWAYS

• The Competing Values Framework by Cameron and Quinn, which categorises organisational cultures into four types based on flexibility, stability, internal focus, and external focus, highlights the significance of aligning culture with strategy for organisational success.
• The Culture Onion model by Edgar Schein, focusing on visible artifacts, espoused values, underlying assumptions, and leadership behaviors underscores the role of leadership in shaping organisational culture.
• The Cultural Web model by Johnson and Scholes includes seven elements like organisational structures, control systems, power structures, symbols, stories, and rituals.
• The key steps to drive culture change, include getting leaders on board, involving employees, aligning structures and processes, and embedding the desired culture.

BEST MOMENTS

"Culture is how we do things around here. It's almost a feeling. It's just what happens."

"The bottom line is much as we might want strategy to be the driver, fundamentally culture is going to be stronger."

"The visible artefacts are easy to see, but they might not necessarily represent the values and assumptions of the organisation."

"Underlying assumptions are the deepest level of the organisational culture, the unconscious beliefs, perceptions, and attitudes shared by people in the organisation."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at [email protected]

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

• Join the LinkedIn community - https://www.linkedin.com/groups/13714397/

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/