The start of a new year is the perfect moment to pause and think differently about goal setting, especially when you work in HR or a people role where expectations, pressure and emotional load can be high.

In this episode, Fay Wallis shares her Triple Win Framework, a practical way to set goals that help HR and people professionals deliver real organisational impact, build career momentum and protect their wellbeing at the same time.

If you want goals that feel motivating, aligned and supportive of your long-term success, this framework offers a clear place to start.

You’ll Hear about:

1. The Triple Win Framework explained
2. Choosing impactful HR goals
3. Aligning goals to organisational strategy
4. Career-enhancing skills that matter
5. Why wellbeing must be a goal

1. The Build Your Professional Skills Playlist
2. Connect with Fay Wallis on LinkedIn
3. Learn About Fay's Inspiring HR Leadership Programme
4. Learn More About The Essential HR Planner

Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Mentioned in this episode:

The Inspiring HR Leadership Programme

Learn more about the Inspiring HR Leadership Programme.

Inspiring HR

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Before we all sprint into 2026, I wanted to create this bonus episode to encourage you to pause and reflect on the year that's just passed. In it, I work my way through the 10 'Look Back to Look Forward' questions from the Essential HR Planner and share my own honest answers - including the achievements I'm proud of, the challenges I faced, what I learned, and the moments that shaped my year both personally and professionally.

This episode includes reflections on expanding the Inspiring HR Leadership Programme, navigating the realities of running a business, experimenting with video, taking a long break from the podcast, and working through some unexpected moments of vulnerability along the way. My hope is that by sharing my experience, you'll feel encouraged to complete the exercise yourself and head into 2026 with more clarity and intention.

1. The Essential HR Planner
2. The free HR Leadership Impact Assessment
3. Read the full blog version of my reflections
4. Connect with me on LinkedIn
5. Learn more about theInspiring HR Leadership Programme

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

The Inspiring HR Leadership Programme

Learn more about the Inspiring HR Leadership Programme.

Inspiring HR

Learn More About HR Coffee Time's Sponsor - Personio

Personio

5 Brilliant HR Books That Deserve a Spot Under Your Christmas Tree!

If you work in HR and you’re not sure what to ask for this Christmas – or you’d love to buy a thoughtful, genuinely useful gift for an HR colleague – this episode is for you.

Fay Wallis shares five brilliant HR book recommendations she’s read this year. Each one supports HR professionals in a slightly different way – from building resilience and confidence, to shaping culture, developing better people practices, and setting yourself up for a successful year at work.

All of the books recommended are practical, thoughtful, and grounded in real HR challenges.

1. The Little Book of HR Resilience: Practical Strategies for Busy People Professionals – Dr Felicity Baker & Dr Jo Burrell
2. The HR Confidence Playbook: The essential guide to being seen, heard, and respected in HR - by Kirsty Baggs-Morgan
3. Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead - by Laszlo Bock
4. Let’s Talk Culture: The conversations you need to create the team you want - by Shane Michael Hatton
5. The Essential HR Planner – by Fay Wallis

1. Connect with Fay Wallis on LinkedIn
2. Visit Fay’s website
3. Learn about Fay’sInspiring HR leadership development programme

1. Ep 35: Helping Teams Thrive with Personal User Manuals
2. Ep 123: Avoid Burnout - How to Spot Signs Of Stress & Take Action (with Dr Jo Burrell)
3. Ep 146: Lessons in HR Leadership: How to Succeed as a Chief People Officer: (with John Scrooby)

Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Mentioned in this episode:

The Inspiring HR Leadership Programme

Learn more about the Inspiring HR Leadership Programme.

Inspiring HR

Learn More About HR Coffee Time's Sponsor - Personio

Personio

What’s the best way to land your first Chief People Officer or CHRO role?

In this episode, Fay Wallis breaks down the four most common routes that real CPOs have taken to step into the top people leadership job for the very first time. You’ll also hear short clips from several CPO guests who generously shared their stories and insights.

You’ll hear about:

1. Four routes into first CPO roles
2. Internal discussions leading to job title changes
3. Being headhunted by executive recruiters
4. Strengthening your LinkedIn profile
5. Applying directly for senior HR roles
6. Preparing for high-level interviews
7. Pitching for promotion with a business case

1. Connect with Fay Wallis on LinkedIn
2. Visit Fay’s website
3. Learn about Fay’sInspiring HR leadership development programme
4. Buy a copy of The Essential HR Planner

1. Ep 31:3 little-known LinkedIn features which will help you get your next job
2. Ep 106:7 types of posts to share on LinkedIn that will help your HR career
3. Ep 149: The CPO Job Application That Worked, Strategic vs Operational HR, and Why Compassion Matters (with Funmi Onamusi):
4. Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/149/
5. YouTube link:https://youtu.be/n-zYslILExc?si=dIJFbWDgo2SWlcUz
6. Ep 154: Step-by-Step Career Advice to become a successful CHRO/CPO (with Nicola Lyons):
7. Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/154/
8. YouTube link:https://youtu.be/tdqjSSbKMmM?si=WpaKhorECI5-ieFk
9. Ep 147: How to Become a Successful Chief People Officer: Insider insights (with Kanika Mehra):
10. Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/147/
11. YouTube link:https://youtu.be/R31JrBpT490?si=fikKsO8dJBahIRpx

Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Mentioned in this episode:

Learn More About HR Coffee Time's Sponsor - Personio

Personio

The Inspiring HR Leadership Programme

Learn more about the Inspiring HR Leadership Programme.

Inspiring HR

If the idea of improving your business acumen feels intimidating, this episode will help make it feel achievable and clear. Host, Fay Wallis, breaks down what business acumen really means for HR and why it has nothing to do with being “naturally commercial” and everything to do with curiosity, awareness and understanding how your organisation works.

To make building business acumen feel even more practical, Fay brings in insights from three recent Chief People Officer guests: Kanika Mehra, Jane Beeston and Dotty Day. Although each appeared on the show to share their experiences of becoming a CPO, their advice applies to every stage of an HR career.

By the end, you’ll walk away with clear, actionable steps you can start using straight away. And one of the three tips might surprise you.

Ready to make business acumen feel less daunting? It’s simpler than you think.

You’ll hear about:

• What business acumen really means
•  Why curiosity beats expertise
• Understanding customers and service users
•  Getting involved outside HR
• Learning from Finance colleagues
•  Questions to ask your finance team
• Ways to grow confidence with numbers

• Connect with Fay Wallis on LinkedIn
• Visit Fay’s website
• Learn about Fay’sInspiring HR leadership development programme
• Learn more aboutThe Essential HR Planner

• Ep 147 with Kanika Mehra:How to Become a Successful Chief People Officer: Insider Insights(Audio version)
• Ep 147 with Kanika Mehra:How to Become a Successful Chief People Officer: Insider Insights(Video version)
• Ep 148 with Jane Beeston:Skills That Shape a Great CPO: Communication, Coaching & Curiosity(Audio version)
• Ep 148 with Jane Beeston:Skills That Shape a Great CPO: Communication, Coaching & Curiosity(Video version)
• Ep 151 with Dotty Day:Could an Interim CPO/CHRO Role Be Your Perfect Career Option?(Audio version)
• Ep 151 with Dotty Day:Could an Interim CPO/CHRO Role Be Your Perfect Career Option?(Video version)

Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Mentioned in this episode:

The Inspiring HR Leadership Programme

Learn more about the Inspiring HR Leadership Programme.

Inspiring HR

If you’ve ever wondered what truly separates an HR Director from a Chief People Officer (CPO) or CHRO, you’re not alone. It’s a common question, and after months of speaking with incredible CPOs for this series, a powerful theme kept coming up again and again.

In this episode of HR Coffee Time, host Fay Wallis shares the one big difference that defines the step up, a shift that’s far more about mindset and perspective than job title. You’ll hear clips from Chief People Officers including John Scrooby, Dotty Day, Lorna Bains, Dr Andy Stephenson, and Nebel Crowhurst as they describe what changed for them when they made the move.

Fay also shares a monster truck analogy that brings this transformation to life, from leading your HR function to steering the entire business. Whether you’re already operating at that level or preparing for the next step, this episode will help you see what it really means to become a business leader, not just a people leader.

Join us for reassurance and advice on making that leap.

You’ll Hear about:

• The defining difference between HR Director and CPO roles
• Why the CPO role is about leading the business
• A monster truck analogy that brings the concept to life
• Insights from five experienced Chief People Officers
• How to start developing business acumen for your next step

• Connect with Fay Wallis on LinkedIn
• Visit Fay’s website
• Learn about Fay’s Inspiring HR leadership development programme

• Episode 146 with John Scrooby - Lessons in HR Leadership: How to Succeed as a Chief People Officer
• Episode 151 with Dotty Day – Could an Interim CPO/CHRO Role Be Your Perfect Career Option?
• Episode 153 with Lorna Bains – Inside the Fractional CPO/CHRO Role – What It Involves & How to Succeed
• Episode 155 with Dr Andrew Stephenson – The Mindset, Skills & Plan to Become a Successful Chief People Officer
• Episode 156 with Nebel Crowhurst – Why Chief People Officers Need Strong Networks (And How to Build Yours)

Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Mentioned in this episode:

The Inspiring HR Leadership Programme

Learn more about the Inspiring HR Leadership Programme.

Inspiring HR

Why do Chief People Officers need strong networks — and how can you build one that truly supports you?

In this episode of HR Coffee Time, host Fay Wallis is joined by Nebel Crowhurst, who’s featured on the HR Most Influential list several years running and has held senior roles with Virgin, River Island, Roche, and Reward Gateway.

Nebel talks about the realities of being a CPO — the highs, the pressures, and how she protects her wellbeing — along with brilliant advice on building your own community of support (even if you find networking uncomfortable).

• The key differences between being an HR Director and a Chief People Officer.
• How to protect your boundaries and wellbeing in a demanding role.
• What it means to be a business leader, not just a functional one.
• How to reframe networking into “building your community.”
• Practical tips for creating and nurturing a supportive network.

Nebel also explains her move into fractional CPO work, what it involves, and why this model is becoming increasingly popular in growing organisations.

• Ep 11: Networking – the three most important networks for your career
• Ep 16: How to become more confident about networking
• Ep 90: How a Personal Board can help solve your challenges at work
• Ep 153: Inside the Fractional CPO/CHRO Role – what it involves and how to succeed

• Connect with Fay on LinkedIn
• Connect with Nebel on LinkedIn
• Fay's website
• Nebel’s website
• Nebel’s LinkedIn article:The Rise of The Fractional CPO
• Emotional Intelligence qualification mentioned: EQ-i 2.0 (via MHS Assessments)
• HR Leaders Unconference

Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Mentioned in this episode:

The Inspiring HR Leadership Programme

Learn more about the Inspiring HR Leadership Programme.

Inspiring HR

There’s so much more to becoming a successful Chief People Officer (CPO) or CHRO than experience alone - it’s about building the mindset, skills and plan that help you succeed and make an impact.

In this episode of HR Coffee Time, host Fay Wallis is joined by Dr Andrew Stephenson, Chief People Officer at Equiniti, who has held CPO roles in three major international businesses. Under his leadership, Equiniti has become a Top Employer in the UK, US and India, winning multiple CIPD and HR Excellence Awards, and Andy himself has been named one of the CIPD’s HR 30 under 30 leaders.

• How he created his first Chief People Officer role and convinced the board he was the right person for it
• Turning strategy into a simple, one-page plan (and why clarity matters more than volume)
• The difference between HR Director and CPO roles – and what it means to work on the business, not in it
• Habits and diary practices that help him (and his team) perform at their best
• Practical ways to protect mental health and prevent burnout in a senior role
• The importance of lifelong learning – and how his curiosity led to “accidentally” earning a doctorate
• His advice for aspiring CPOs on building commercial awareness, gaining breadth, and backing yourself

• Connect with Fay Wallis on LinkedIn
• Visit Fay’s website
• Learn about Fay’sInspiring HR leadership development programme
• Connect with Dr Andrew Stephenson on LinkedIn

• Episode 1:How to Feel More Confident at Work
• Episode 43:The One Thing That Will Boost Your Resilience Throughout Your HR Career (With Tom Cleary)
• Episode 123:Avoid Burnout – How to Spot Signs of Stress and Take Action (With Dr Jo Burrell)
• Episode 108:HR Leadership – How to Create a Simple but Powerful One-Page Strategy (With Dr Max McKeown)

Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Mentioned in this episode:

The Inspiring HR Leadership Programme

Learn more about the Inspiring HR Leadership Programme.

Inspiring HR

What does it take to land your first Chief Human Resources Officer (CHRO) or Chief People Officer (CPO) role – and succeed once you’re in it?

In this episode of HR Coffee Time, host Fay Wallis is joined by Nicola Lyons, Group CHRO at Getlink Group. With more than 15 years of international experience leading transformation and culture change, Nicola shares a wide range of valuable insights from her career. One of the highlights of this conversation is her clear, step-by-step advice on how to secure a CHRO/CPO role and succeed once you’re in it.

From career planning and building visibility, to working with headhunters and handling the step up, Nicola’s guidance is packed with practical tips you can put into action straight away.

You’ll hear Nicola’s thoughts on:

• What makes her role as Group CHRO unique
• How her network opened the door to her first CHRO opportunity
• Smart ways to build visibility with headhunters and recruiters
• The value of career planning and feedback in preparing for the step up
• The biggest shift when moving into a CHRO role
• Practical habits that support success and wellbeing

Whether you’re aiming for a CPO/CHRO position or want to strengthen your career in HR, you’ll come away with a wealth of actionable insights from Nicola’s experience.

• Connect with Fay Wallis on LinkedIn
• Visit Fay’s website
• Learn about Fay’s Inspiring HR leadership development programme
• Buy a copy of The Essential HR Planner
• Connect with Nicola Lyons on LinkedIn

Please note - book links are Amazon affiliate links. This means Fay may earn a small commission from Amazon if you make a purchase through them.

• Your First 100 Days– Niamh O’Keeffe
• The Strategy Book– Dr Max McKeown
• Head and Heart: The Art of Modern Leadership– Kirstin Ferguson

• Episode 31: Three Little-Known LinkedIn Features to Help You Get Your Next Job
• Episode 106: Seven Types of Posts to Share on LinkedIn That Will Help Your HR Career
• Episode 78: 5 Tips to Get Useful Feedback at Work to Help Your HR/People Career
• Episode 37: The First 100 Days Plan to Succeed in Your New HR Leadership Role (With Niamh O’Keeffe)
• Episode 108: HR Leadership: How to Create a Simple but Powerful One-Page Strategy (With Dr Max McKeown)

Sign up to the free weekly HR Coffee Time email to be notified when new episodes are released – and get free career tips, tools, and resources.

Mentioned in this episode:

The Inspiring HR Leadership Programme

Learn more about the Inspiring HR Leadership Programme.

Inspiring HR

What does it really mean to be a fractional Chief People Officer (CPO) or Chief Human Resources Officer (CHRO) – and could it be the right next step in your career?

In this episode of HR Coffee Time, host Fay Wallis is joined by Lorna Bains, a hugely experienced HR and business transformation leader who has thrived as a fractional CPO for the past seven years. Lorna lifts the lid on what the role involves, why more organisations are choosing fractional HR leadership, and the habits and practices that help her succeed.

As part of the special CPO/CHRO series – where each guest answers the same nine listener-chosen questions – Lorna becomes the 8th CPO to share her story. She also offers down-to-earth advice on handling imposter feelings, building your network, and remembering that you don’t need all the answers to succeed.

You’ll hear Lorna’s thoughts on:

• What makes the fractional CPO role different
• The team structures and “scaffolding” that allow fractional leadership to work
• Why building strong networks and communities is crucial
• The skills, habits, and practices that have most helped her succeed
• How to stay future-focused and “look around the corner” as a strategic HR leader
• Handling the biggest challenges of the role

Whether you’re curious about the growing trend of fractional HR leadership, considering the CPO/CHRO path, or simply looking to strengthen your own impact as an HR professional, you’ll find plenty of insights and encouragement in this conversation.

• Connect with Fay Wallis on LinkedIn
• Visit Fay’s website
• Learn about Fay’sInspiring HR leadership development programme
• Lorna’s website:Vilo Consulting
• The Personal Boardroom framework (by Zella King)

Networking:

• Episode 11:Networking – The Three Most Important Networks for Your Career
• Episode 15:How Networking Can Help Your Career
• Episode 16:How to Become More Confident About Networking
• Episode 101:How to Build Confidence With Networking for HR Career Success (With Yvonne Walsh)

Personal Board:

• Episode 21:The 8 People Who Will Set You Up for Career Success (With Sharon Peake)
• Episode 90:How a Personal Board Can Help Solve Your Challenges at Work

Imposter Syndrome:

• Episode 36:Four Simple but Powerful Techniques to Banish Imposter Syndrome (With Joanna Lott)
• Episode 107:The Impact of Imposter Syndrome at Work & How to Tackle It Head-On (With Aoife O’Brien)

Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Mentioned in this episode:

The Inspiring HR Leadership Programme

Learn more about the Inspiring HR Leadership Programme.

Inspiring HR