When we first started coaching leaders we gave almost exclusive attention to teaching individual leaders the principles of organizational change. At first, we saw some positive changes, but when we tracked the results over time, we discovered that when we as coaches pulled out of the process, the process stalled - and sometimes it devolved into destructive conflict.

As we tried to remain curious, we were convinced that leaders needed to know the principles of organizational change, but what also became clear is that this was not enough. What is also needed is the personal
transformation of the leader. That goes back to what you were saying earlier: it’s the individual and the organization; it’s the being and the doing.