Reed talks with Kevin about Amazon's plans to use Alexa to manage call centers. Tom phones in to give his thoughts on the Snap IPO.

The Information's 411 — Alexa's Call Centers

The Information’s TITV is first in tech news and analysis from the people that break and shape the story. The rest is just commentary.

Watch every weekday at 10 am PT/ 1 pm ET on The Information.com/titv, App, YouTube, X—and on demand wherever you get your podcasts.

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Tech News

The Information’s TITV is first in tech news and analysis from the people that break and shape the story. The rest is just commentary. Watch every weekday at 10 am PT/ 1 pm ET on The Information.com/titv, App, YouTube, X—and on demand wherever you get your podcasts.

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The Information's 411 — Alexa's Call Centers

The Information's 411 — Alexa's Call Centers

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