Reed talks with Kevin about Amazon's plans to use Alexa to manage call centers. Tom phones in to give his thoughts on the Snap IPO.

The Information's 411 — Alexa's Call Centers

A weekly podcast brought to you by The Information, an independent, highly regarded business news publication doing deep dives and investigative looks at how technology is transforming business and beyond. Each episode highlights some of the major happenings in the tech world, featuring the reporters at The Information. Interviews, analysis and behind-the-scenes info deliver insights into how the decision makers at the biggest companies in the industry think.

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The Information's 411 — Alexa's Call Centers

The Information's 411 — Alexa's Call Centers

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