Cory talks about Airbnb's customer service cost cutting. Also we play a segment of our subscriber conference call about Uber's culture crisis, led by Jessica and Amir.

The Information's 411 — Often Imitated, Never Duplicated

The Information’s TITV is first in tech news and analysis from the people that break and shape the story. The rest is just commentary.

Watch every weekday at 10 am PT/ 1 pm ET on The Information.com/titv, App, YouTube, X—and on demand wherever you get your podcasts.

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Tech News

The Information’s TITV is first in tech news and analysis from the people that break and shape the story. The rest is just commentary. Watch every weekday at 10 am PT/ 1 pm ET on The Information.com/titv, App, YouTube, X—and on demand wherever you get your podcasts.

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The Information's 411 — Often Imitated, Never Duplicated

The Information's 411 — Often Imitated, Never Duplicated

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