In 2001, Harry Kraemer faced a full-blown leadership crisis. At the time, he was CEO of healthcare company Baxter International. When one of his company's products was linked to patient deaths worldwide, it was up to Kraemer to decide how to respond. On this episode of the Kellogg Insight podcast, Kraemer discusses how to make hard choices that align with your internal compass.

Waiters get mistreated. Call center operators get screamed at. Salespeople have to smile at difficult clients. But why do those tense moments sometimes escalate to sabotage? Kellogg Professor Cynthia Wang shares what she discovered—and what companies can do about it.

Most of us think of Valentine’s Day as the “day of love.” But for the people in charge of getting roses out of the field and into the hands of consumers—from growers, to shippers, to flower shops—it's actually a high-stakes day of commerce. On this episode of the Kellogg Insight podcast, Martin Lariviere explains what the humble rose can teach us about a working supply chain, and the many ways it can go awry.

If you’ve ever had to give a presentation at work, then you know: It seems like there are a million things to worry about. In this episode of the Kellogg Insight podcast, Tim Calkins, a clinical professor of marketing and author of "How to Wash a Chicken: Mastering the Business Presentation," shares five tips that will let you conquer the business presentation.

When we think people are different from us, how do we treat them? The answer to that question can sometimes be a matter of life or death. On this episode of the Kellogg Insight podcast, we hear from Prof. Nour Kteily about his research on social categorization. 

In this episode of the Kellogg Insight podcast, we take a fresh look at how the Supreme Court really makes decisions. First, Tonja Jacobi, a professor at Northwestern Pritzker School of Law, explains what oral arguments can tell us about how the Court is planning to vote. Then we hear from Jörg Spenkuch, an associate professor of managerial economics and decision-making at Kellogg, whose research questions whether justices are really as impartial as they think.

Kellogg Insight offers advice for entrepreneurs on the importance of defining their startup's identity as early in their journey as possible. We hear from Rick Desai, an adjunct professor of innovation and entrepreneurship at Kellogg and founder of the brand identity firm Listen. Then we discuss with Ben Jones, a professor of strategy at Kellogg, his groundbreaking new research on the ages of successful entrepreneurs.

In this best-of podcast, Kellogg Insight offers advice on advancing your career. We hear from Adnan Rukieh, a director of career services at Kellogg, about getting recruited, as well as faculty members Steven Franconeri, Carter Cast and Michelle Buck, who all discuss ways to hone your skills and put your best foot forward as you climb the professional ladder.