The Key with Inside Higher Ed

Collecting and analyzing student data and then acting on any findings to support student success is a struggle for many institutions. Often data is in the wrong format, inaccessible to the right teams or there are so many analytics colleges don’t know where to start. Many administrators also lack the data literacy needed to make accurate, data-informed decisions.

In this episode, we’re sharing a discussion Inside Higher Ed Editor in Chief Sara Custer had with higher ed leaders at IHE’s Student Success 2025 event. Courtney Brown, vice-president of strategic impact and planning at the Lumina Foundation, Elliot Felix, the higher education advisory practice lead at Buro Happold and Mark Milliron the president of National University bring unique experiences and perspectives to the question of how institutions can be data-driven and student centered.

This episode is sponsored by the Gates Foundation.

In the final Key episode of 2025, IHE’s news editor Katherine Knott and federal policy reporter Jessica Blake join editor in chief Sara Custer to discuss the three stories that encapsulate the year in state and federal policy.

In her final episode of Voices of Student Success, Inside Higher Ed reporter Ashley Mowreader walks through some of the latest trends in student success in higher education including generative artificial intelligence tools, mental health resources for students, affordability in higher education and internship requirements for students.

Later, hear from Joshua Bay, Inside Higher Ed’s new Student Success reporter, who started Dec. 4.

This episode is sponsored by TimelyCare.

This series of Voices of Student Success focuses on the use of generative artificial intelligence in higher education and how technology can support student success goals. 

Central New Mexico Community College is deploying a new AI-powered predictive analytics tool, CampusLens, part of CampusWorks, to improve data visibility in student retention, early alerts and career outcomes.  

In the latest episode of Voices of Student Success, Tracy Hartzler, president of Central New Mexico Community College, discusses the risks with taking on new tools, the college’s approach to change management and the need for more responsive data.  

Hosted by Inside Higher Ed Student Success reporter Ashley Mowreader, this episode is sponsored by TimelyCare. 

Read a transcript of the podcast here. 

This series of Voices of Student Success focuses on the use of generative artificial intelligence in higher education and how technology can support student success goals. 

Since 2022, there’s been a surge in the number and types of applications using generative AI, but not all tools are the same. So how can faculty, staff and students learn to identify the differences and determine when it’s appropriate to leverage these tools? 

Colby College developed a platform, called Mule Chat, that allows users to explore several large language models, including ChatGPT, Gemini, Claude and LLaMA. The platform provides a safe “on ramp” into GenAI usage and relies on student tutors to disseminate information to their peers.  

In the latest episode of Voices of Student Success, David Watts, the Director of Colby College's Davis Institute for Artificial Intelligence, and Michael Yankoski, Davis AI research and teaching scientist, discuss the college’s AI institute and how Mule Chat works. 

Hosted by Inside Higher Ed Student Success reporter Ashley Mowreader, this episode is sponsored by TimelyCare. 

Read a transcript.

In this episode, Katherine Knott, Inside Higher Ed’s news editor, is back to help us unpack the latest higher ed news out of Washington. She speaks with editor in chief Sara Custer about the Trump administration’s higher ed compact—who’s said no, who’s said yes please and who’s artfully dodging the question. We’ll give you the latest on the current round of negotiated rule making. Plus: the TRIO funding cuts affecting 40,000 students, UVA’s zero-dollar settlement that still cost them their president and looking for signs of life at the Department of Education.

Track how institutions have responded to the Compact for Academic Excellence in Higher Education 

"Reading Between the Lines on Compact Responses", Inside Higher Ed, Oct. 24, 2025

This series of Voices of Student Success focuses on the use of generative artificial intelligence in higher education and how technology can support student success goals. 

A 2025 Inside Higher Ed survey of college provosts found that nearly 30 percent of respondents have reviewed curriculum to ensure that it will prepare students for AI in the workplace, and an additional 63 percent say they have plans to review curriculum for this purpose.  

Touro University in New York was an early adopter of AI-powered tools for experiential learning, encouraging faculty to integrate AI simulations into academic programs to advance students’ career success.   

In the latest episode of Voices of Student Success, Shlomo Argamon, associate provost for artificial intelligence at Touro, discusses the university policy for AI in the classroom, the need for faculty and staff development around AI and the risks of gamification of education.  

Hosted by Inside Higher Ed Student Success reporter Ashley Mowreader, this episode is sponsored by TimelyCare. 

Read a transcript of the podcast here. 

Public scholarship is about more than just getting published. It’s about joining the public conversation at a time when expertise matters more than ever.

In this episode of The Key, Philip Gray, Op-Ed Editor at The Los Angeles Times, and Susan D'Agostino, mathematician-turned-writer and columnist behind The Public Scholar at Inside Higher Ed join IHE’s editor in chief Sara Custer to pull back the current on what editors really want in submissions, what scholars get wrong and how to turn your expertise into compelling public writing.

Read Susan's conversation with Phillip in The Public Scholar. 

This series of Voices of Student Success focuses on the use of generative artificial intelligence in higher education and how technology can support student success goals.  

While AI tools have proliferated in education and workplace settings, not all tools are free or accessible to students and staff, which can create equity gaps regarding who is able to participate and learn new skills. To address this gap, San Diego State University leaders created an equitable AI alliance in partnership with the University of California San Diego and the San Diego Community College District. Together, the institutions work to address affordability and accessibility concerns for AI solutions, as well as share best practices, resources and expertise. 

In the latest episode of Voices of Student Success, James Frazee, San Diego State University’s chief information officer, discusses the alliance and SDSU’s approach to teaching AI skills to students. 

Hosted by Inside Higher Ed Student Success reporter Ashley Mowreader, this episode is sponsored by TimelyCare. 

Read a transcript of the podcast here. 

In this episode of The Key, we're diving deep into what’s happening on Capitol Hill and inside the White House—and how it’s all affecting higher ed.

Joining Sara Custer, IHE's editor in chief, is news editor Katherine Knott to unpack everything: the funding cuts hitting Minority Serving Institutions, restrictive policies upending life for international students and scholars, the latest twists in negotiated rule making around student borrowing, and yes—that Compact for Excellence in Higher Education everyone's talking about.

Thank you to the Gates Foundation for sponsoring this episode.