Corey Romberg joins us to share his ideas on enhancing guest engagement through multi-sensory experiences, storytelling, and audience-focused programming.

We talk about:

• Multi-Sensory Engagement: Using decor, food, hands-on activities, and entertainment to create immersive experiences.
• Character Development: How mascots and puppets help build empathy and connect young audiences to conservation.
• Guest Feedback & Adaptive Management: Leveraging surveys to drive organizational improvements and inter-departmental collaboration.
• Marketing Fun & Connection: The importance of prioritizing fun and family experiences over mission-driven messaging to attract a wider audience.
• Expanding Audience Appeal: Utilizing events like food tastings, drone shows, and adult-only nights to attract young adults and non-traditional visitors.

Join us and get ideas on how to elevate your attraction’s guest experience.

This podcast is produced by Attend Media.

Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media

Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

Diana Vega from Zoo Miami discusses how collaboration and creativity can elevate guest experiences at nonprofit attractions. It’s our view that marketing gets people through the door and guest experience turns them into members.

We talk about:

• Empowering Staff: Involving frontline employees in solutions enhances both operations and the guest experience.
• Revamping Internal Meeting Structure: Ways Diana changed weekly internal meetings to increase employee buy-in.
• Accessibility Upgrades: Partnering with the county ADA office, they improved pathways, doors, and spaces for better mobility and inclusivity.
• Streamlining Animal Experiences: Reorganized flow and added shaded waiting areas, improving efficiency and guest satisfaction.

Join us as we talk about elevating the guest experience at Zoo Miami.

This podcast is produced by Attend Media.

Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media

Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

Jenny breaks down what nonprofit, cultural attractions would lose if the TikTok ban comes to fruition. We purposefully recorded this episode prior to the January 19, 2025 'deadline' for TikTok. This allows to reflect on why TikTok is a powerful advertising platform for zoos, aquariums, gardens, and museums. 

We talk about... 

1. Why (most) nonprofit attractions should invest paid advertising dollars into influencer marketing 
2. What exactly makes TikTok the best platform for influencer marketing 
3. What to do if TikTok goes away 

Check out our Guide to Nano Influencer Marketing for Nonprofit Attractions to l

This podcast is produced by Attend Media.

Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media

Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

Briana and her team won APGA's 2024 Marketing Excellence Award. She shares insights from this award-winning campaign: When the Wind Came Sweeping Down the Plain. 

Plus, we also discuss: 

• Marketing a public garden with a minimal advertising budget 
• Creating more visual impact on Instagram 
• Running sponsorships on NPR radio 

Join us as we talk about marketing the Tulsa Garden Center. 

This podcast is produced by Attend Media.

Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media

Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

Erin Ward from the Palm Beach Zoo joins us to talk marketing. 

We dive into...

• Palm Beach Zoo's most recent, conservation-focused marketing campaign - "Zoo More Good" 
• How to use Birdeye to generate more positive Google reviews 
• A text and email 'drip' strategy to upsell animal experiences, food and beverage, and increase repeat visitation 
• How customer data is impacting their advertising strategy 

This is a great listen for any marketing director at a zoo, aquarium, garden, or museum. 

This podcast is produced by Attend Media.

Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media

Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

Attraction veteran, David Rosenberg, shares his thoughts on seamless visitor experiences, networking, and, Gen Z. 

Here's what we talk about: 

• Using technology to create a more 'seamless' visitor experience 
• Some ways to grow your career in the attractions space 
• How GenZers are different than previous generations 

Plus, David shares his journey from Monterey Bay Aquarium to SSA Ventures 

This podcast is produced by Attend Media.

Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media

Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

Jenny considers influencer marketing a 'paid advertising' tactic, not just a PR play. She argues that we need to look at influencer marketing the same way as we look at billboards, radio, or any other form of advertising. 

Influencer marketing as paid advertising means...

1. We need to determine a budget and develop a strategic plan like we would with radio, TV, or any other ad investment. 
2. We can proactively find influencers that align with the audiences we want to target. 
3. Secure usage rights to use the influencer's video content 
4. Run that content as paid ads on TikTok and Instagram 
5. Measure and report 

Get our Free Guide to Nano Influencers for Nonprofit Attractions here. 

This podcast is produced by Attend Media.

Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media

Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

One of the pain points for marketing teams always seems to be their organization's ticketing system. They can't get the customer data and/or they can't attribute back online ticket sales to online advertising.

We brought in Michelle Paul from BackOffice Thinking to get her thoughts on how marketing can get the most out of their ticketing system. 

We cover:

• A few good and not-so-good reasons to switch ticketing systems 
• The common mistakes organizations make when looking for a new system 
• Many ticketing systems can cover our 'marketing wishlist', but we need to know how to utilize it

Sign up for BackOffice Thinking's e-book on successfully changing technology here.

This podcast is produced by Attend Media.

Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media

Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

Scott McPherson takes a 'noses-in-roses' approach to selling tickets and weddings at Royal Botanical Garden. 

Scott joins us to talk about creating and marketing events to bring new, diverse audiences to the garden. We dive into how and why he uses influencer marketing in his advertising strategy.

Scott shares...

1. Tailoring Content to Audience Segments: Scott explains the importance of designing events for various demographics, from elderly visitors to young families, using seasonal and unique experiences to draw in different groups.
2. Working with Micro-Influencers: Scott discusses the benefits of partnering with local micro-influencers who, despite having smaller followings, offer authentic content and effective local engagement at a lower cost compared to high-profile celebrities.
3. Authenticity Over Polished Content: Emphasizing that influencers should share genuine experiences rather than adhering to scripted content, Scott highlights the value of authentic, relatable content in building trust with audiences.
4. Navigating the Influencer Landscape: The episode covers the challenges of inconsistent pricing and professionalism among influencers. Scott shares how to use social listening tools and geographic insights to find the right local influencers.
5. The Importance of Research: Scott advocates for investing in research to understand and attract new audiences, ensuring that programming aligns with visitor interests and maximizes marketing ROI.

This podcast is produced by Attend Media.

Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media

Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

Google wants to give every nonprofit attraction $10,000/month in free advertising. But, some zoos, aquariums, museums, and gardens don't maximize this program...or...don't utilize it all.

Jenny and the team cover these 10 questions about the Google Ad Grants for Nonprofits program:

1. What is Google Ad Grants
2. What’s the catch?
3. Can I use it to sell tickets?
4. What are the rules to ensure I have a compliant campaign? 
5. What is the strategy to maximize the grant?
6. Can this grant replace my paid advertising with Google? 
7. What should I do if we’re not spending the $10k?
8. What happens if I get canceled?
9. What about Bing?
10. What’s this going to cost me? 

 
Get our free Checklist for Google Ad Grants here. 

This podcast is produced by Attend Media.

Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media

Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com