Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is available now.He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve More.He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.”Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering, and M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.<ul><li>Link to claim CME credit: <a href="https://www.surveymonkey.com/r/3DXCFW3" rel="noopener noreferrer" target="_blank">https://www.surveymonkey.com/r/3DXCFW3</a></li><li>CME credit is available for up to 3 years after the stated release date</li></ul> Contact <a href="mailto:CEOD@bmhcc.org" rel="noopener noreferrer" target="_blank">CEOD@bmhcc.org</a> if you have any questions about claiming credit.

Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is available now. He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve More. He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering, and M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

&nbsp;Mark&nbsp;Graban&nbsp;is an author, speaker, and consultant, whose latest book,&nbsp;The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation,&nbsp;is available now.He is also the author of the award-winning book&nbsp;Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement&nbsp;and others, including&nbsp;Measures of Success: React Less, Lead Better, Improve More.He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company&nbsp;KaiNexus.&nbsp;Mark&nbsp;hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.”Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering, and M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.<ul><li>Link to claim CME credit: <a href="https://www.surveymonkey.com/r/3DXCFW3" rel="noopener noreferrer">https://www.surveymonkey.com/r/3DXCFW3</a></li><li>CME credit is available for up to 3 years after the stated release date</li></ul> Contact <a href="mailto:CEOD@bmhcc.org" rel="noopener noreferrer">CEOD@bmhcc.org</a> if you have any questions about claiming credit.

THE MISTAKES THAT MAKE US with Mark Graban

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process.  BMS exist within the overall operating system of Baptist Memorial Health Care.  BMS promotes and is based on the following 11 Guiding Principles:  Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking.  As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about continually improving the experience and outcomes for our customers.

The information discussed in the Connecting the Dots podcast are meant as a discussion about the subject of continuous improvement.  It might showcase what our best, most motivated users have achieved. Expected outcomes and results may vary.  All testimonials are real, may not reflect  another user's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results.

Baptist Memorial Health Care Corporation is accredited by the Mississippi State Medical Association to provide continuing medical education for physicians. BMHCC designates this enduring material for a maximum of .50 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations. None of the hosts or guests have financial interests to disclose.

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Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about continually improving the experience and outcomes for our customers. The information discussed in the Connecting the Dots podcast are meant as a discussion about the subject of continuous improvement. It might showcase what our best, most motivated users have achieved. Expected outcomes and results may vary. All testimonials are real, may not reflect another user's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Baptist Memorial Health Care Corporation is accredited by the Mississippi State Medical Association to provide continuing medical education for physicians. BMHCC designates this enduring material for a maximum of .50 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations. None of the hosts or guests have financial interests to disclose.

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THE MISTAKES THAT MAKE US with Mark Graban

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