Learn how to spot problem customers right away. We will teach you how to listen to the right key words that raise the alarm bells of caution. In this week’s restaurant podcast Kaela Contrada joins the show once again. We pour over the most popular things restaurant guest say that are red flags.

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In this week’s restaurant podcast Kaela Contrada-Ray joins the show and shares the things she learned from working in the service industry. What are the skills we learn in the restaurant industry that translate to other careers?

Transferrable skills can include...

Customer Service: This includes being polite, friendly, and attentive to customer needs.

Communication Skills: Clear communication is key, both with customers and with kitchen staff.

Organization: Restaurants can be busy and hectic environments.

Multi-Tasking: Servers often have to juggle various tasks, such as taking orders, delivering food, refilling drinks, and handling payments, all at the same time.

Attention to Detail: Small details matter, whether it's remembering how a customer likes their coffee or ensuring that orders are correct and well-presented.

Problem-Solving: Restaurants can encounter various challenges, such as kitchen mistakes or dissatisfied customers. Servers should be able to handle these situations calmly and find solutions.

Stamina: The job can be physically demanding, requiring standing and walking for long periods. Good stamina is necessary to keep up with the pace of a busy restaurant.

Teamwork: Servers need to work well with other staff members, including kitchen staff and fellow servers, to ensure smooth operations.

Positivity: Maintaining a positive attitude, even in stressful situations, can enhance the dining experience for customers and colleagues alike.

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What are the key points of service in a hotel? 14 year veteran Ryan Hanson stops by to share his experience with us. From room service to banquets we get a great perspective on the differences between hotel service and standard restaurants. Hotel restaurants often cater to in-house guests, serving breakfast, lunch, and dinner, and may also offer room service. Additionally there is a variety of venues such as pools, and banquets that cater to guests. In contrast, regular restaurants primarily focus on providing dining experiences to the general public.

Guest Ryan Hanson https://www.ryhanart.com/

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Whenever we travel we like to relay our adventures in the context of food and services. On this week’s episode, Danny shares his experiences while on a bachelor party to Atlantic City.

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This restaurant podcast episode is the conclusion of the breakfast cereal bracket. Which cereal is your favorite and did it make it all the way to number one?

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The top 50 breakfast cereal bracket is here. In a quest to discover which is the number 1 breakfast cereal of all time. We have listed all of Americas favorite cereals, placed them into a tournament style bracket and debated winners based on taste, nostalgia and popularity.

Cereal fans get ready to relive your childhood.

Are your favorites on the list? Are you ready to find new ones to try? Grab your spoon and milk, and let's dive into the world of breakfast cereal. Remember to, share, and subscribe to never miss restaurant and food related Podcast.

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Life's most fun moments are often found in the simplest pleasures. Sipping on something delightful while the sun is up is one of them. In this week's podcast we discuss Day Drinking. What are the most popular activities that lead to drinking during the day? We close out the show with the most popular beverages drink while doing so.

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In this week's episode of the restaurant podcast, we have the pleasure of hosting Webb Pascal as our special guest. Webb takes us through his remarkable transition from his role in the kitchen to becoming a figure in the dining area. Delving into his experiences, Webb opens up about the challenges he encountered on his path to securing a front-of-house position. We also gain insight into Webb's perspective on servers during his time working in the back of the house. As the conversation unfolds, our guest sheds light on his most significant hurdle and imparts invaluable advice garnered from his journey.

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On this week’s restaurant podcast we continue our restaurant movie series with 1982 Diner. In this episode, we'll explore the directorial debut of Barry Levinson, who masterfully captures the authentic charm of Baltimore and the dynamics of friendship with wit, humor, and a touch of nostalgia. We'll dissect the unforgettable scenes, and relive the iconic banter. Starring a young and talented ensemble cast, including Steve Guttenberg, Daniel Stern, Mickey Rourke, Kevin Bacon, Tim Daly, and Ellen Barkin, 'Diner' takes us into the lives of a group of buddies as they navigate the complexities of adulthood, marriage, and the transition from carefree youth to the responsibilities of the real world.

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On this week’s restaurant podcast we play the game Smash, Pass, or Trash. Jay Salonga joins us in studio once again as we discuss our absolute favorite drinks; Smash. Drinks we can take it or leave it; Pass. And finally drinks we absolutely hate to drink; Trash. Some drinks on the list create a cross fire and someone gets offended.

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