The Nurse Keith Show

On episode 487 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Dr. Andrea Austin, a dedicated physician, podcaster, author, educator, and advocate. In the course of their conversation, Keith and Dr. Austin discuss her forthcoming book, "Revitalized: A Guidebook to Rediscovering your Heartline While Doctoring", the "Heartline: Changemaking in Healthcare" podcast, and her overarching mission of supporting and highlighting changemakers in the healthcare space.

Dr. Andrea Austin is a leading emergency physician, simulation educator, and advocate for physician well-being. Her forthcoming book transcends her personal burnout narrative, offering physicians insights into navigating the healthcare system, emphasizing the need for emotional intelligence and innovation as essential to thriving in healthcare.

Firmly believing in the power of a well-being-oriented workforce to deliver superior care, Dr. Austin's work focuses on autonomy, belonging, and competency for healthcare providers. Her pioneering efforts advocate for simulation as a pivotal tool in healthcare education.

Her career includes a deployment to Iraq, serving at the forefront of emergency medicine at the Navy Trauma Training Center (NTTC) at LA County + USC, and significantly impacting military medical personnel training.

Dr. Austin's narrative advocates for a supportive healthcare culture, emphasizing her commitment to physician well-being through serving as Chair-Elect of the American Association of Women Emergency Physicians and host of the Revitalizing Healthcare podcast.

Connect with Andrea Austin:

Contact Nurse Keith about holistic career coaching to elevate your nursing and healthcare career at NurseKeith.com. Keith also offers services as a motivational and keynote speaker and freelance nurse writer. You can always find Keith on LinkedIn.

Are you looking for a novel way to empower your career and move forward in life? Keith's wife, Shada McKenzie, is a gifted astrologer and reader of the tarot who combines ancient and modern techniques to provide valuable insights into your motivations, aspirations, and life trajectory, and she offers listeners of The Nurse Keith Show a 10% discount on their first consultation. Contact Shada at TheCircelandtheDot.com or [email protected].

On episode 486 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Matt Hollingsworth, the co-founder of Carta Healthcare, a company dedicated to creating a healthier future by advancing the technology surrounding data practices in healthcare.

In the course of their conversation, Keith and Matt discuss the rising importance of artificial intelligence in the healthcare space and how the strategic use of AI can benefit doctors, nurses, and patients in a variety of ways, including data abstraction for improving quality of care and patient outcomes. Matt also shares strategies for how nurses can position themselves for career growth and marketability when it comes to the intersection of AI, medicine, and nursing.

Matt's passion for improving patient care developed while helping his mother, a five-time cancer survivor, navigate the U.S. healthcare system and communicate her conditions to providers.

In 2017, Matt founded Carta Healthcare, which is a leader in delivering improved data gathering solutions to healthcare systems related to a patient's diagnosis, treatment, and outcomes. Carta Healthcare’s solutions have revolutionized the processes surrounding registry databases, resulting in markedly faster data collection, superior quality of data, and considerable cost savings for healthcare providers.

Matt holds an MBA from Stanford University, where he also worked in the Systems Utilization Research for Stanford Medicine (SURF Stanford Medicine) lab, researching methods for using information technology to reduce equipment waste and improve patient care. It was through his work at Stanford that he and colleagues founded Carta Healthcare. Before receiving his MBA and founding Carta Healthcare, he was a researcher at CERN (Conseil Européen pour la Recherche Nucléaire) and a member of the team that discovered the Higgs boson, an important discovery in particle physics. Matt received bachelor’s and master’s degrees in physics from the University of Tennessee, Knoxville.

Connect with Matt Hollingsworth and Carta Healthcare:

Contact Nurse Keith about holistic career coaching to elevate your nursing and healthcare career at NurseKeith.com. Keith also offers services as a motivational and keynote speaker and freelance nurse writer. You can always find Keith on LinkedIn.

Are you looking for a novel way to empower your career and move forward in life? Keith's wife, Shada McKenzie, is a gifted astrologer and reader of the tarot who combines ancient and modern techniques to provide valuable insights into your motivations, aspirations, and life trajectory, and she offers listeners of The Nurse Keith Show a 10% discount on their first consultation. Contact Shada at TheCircelandtheDot.com or [email protected].

On episode 485 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Jennifer Flynn, CPHRM and Georgia Reiner, MS, CPHRM of Nurses Service Organization (NSO). In the course of their conversation, Keith and his guests discuss medical malpractice, liability, the differences between civil suits and board of nursing (BON) disciplinary investigations, how nurses can protect themselves against being sued, and what to do if a lawsuit or BON investigation is initiated. For any nurse with a license to protect, this episode is for you.

(Disclaimer: Keith has been a client of NSO for many years, although there is no financial relationship between The Nurse Keith Show and NSO.)

Georgia Reiner, MS, CPHRM is a Risk Analyst for Nurses Service Organization (NSO) in the Healthcare Division of Aon Affinity Insurance Services, Inc. She has worked in the healthcare insurance business for over seven years, educating healthcare providers on professional liability issues and risk management principles. She is also a published author on quality, safety, and risk management topics affecting healthcare.

In addition to earning her designation as a Certified Professional in Healthcare Risk Management (CPHRM), she is also a licensed Property & Casualty insurance agent. She has earned a Bachelor of Science degree in Healthcare Policy and Administration from Penn State University, a certificate in Paralegal Studies from Villanova University, and a Master of Science degree from Drexel University in Quality, Safety, and Risk Management in Healthcare.

Jennifer Flynn, CPHRM is Vice President of Risk Management for Nurses Service Organization in the Healthcare Division of Aon’s Affinity Insurance Services, Inc. Specializing in risk management and having worked in the healthcare insurance business for over 23 years, Jennifer is dedicated to educating nurses and health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs. In addition to being a frequent national speaker on healthcare risk and liability, Jennifer is also a published author on various risk management topics.

Jennifer is a Certified Professional in Healthcare Risk Management and is a licensed Property & Casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania. is Vice President of Risk Management for Nurses Service Organization in the Healthcare Division of Aon’s Affinity Insurance Services, Inc.

Connect with Jennifer Flynn, Georgia Reiner, and NSO :

Contact Nurse Keith about holistic career coaching to elevate your nursing and healthcare career at NurseKeith.com. Keith also offers services as a motivational and keynote speaker and freelance nurse writer. You can always find Keith on LinkedIn.

Are you looking for a novel way to empower your career and move forward in life? Keith's wife, Shada McKenzie, is a gifted astrologer and reader of the tarot who combines ancient and modern techniques to provide valuable insights into your motivations, aspirations, and life trajectory, and she offers listeners of The Nurse Keith Show a 10% discount on their first consultation. Contact Shada at TheCircelandtheDot.com or [email protected].

On episode 484 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Sonya Kulkarni and Stephanie Wang of The Health Disparities Think Tank (HDTT), an organization born of their mutual dedication to advocacy for policies that contribute to addressing and eradicating the health disparities that plague American society, the healthcare system, and the citizens we are all committed to serving.

Stephanie Wang is a student at Harvard College studying Molecular & Cellular Biology and Global Health & Health Policy. She is the Founder and Executive Director of the Health Disparities Think Tank, a multidisciplinary research and policy advocacy group combating health disparities, engaging 40+ students and 20+ mentors in projects addressing maternal mortality, climate change, cancer disparities, etc.

Stephanie's research spans applications of stem cell biology in oncology at Boston Children’s Hospital and disparities in drug pricing and pharmaceutical innovation at Harvard Medical School, with 10 papers published or under review in scholarly journals. She previously served on the board of Harvard Consulting for Business and the Environment — the largest student-led nonprofit by revenue in the country — where she spearheaded life science initiatives for 200+ members and consulted for three pharmaceutical companies with $200B+ total market cap. On the weekends, she works as a nursing assistant at Massachusetts Eye and Ear and directs Harvard’s Alzheimer’s Buddies program.

Sonya Kulkarni is a student at Harvard College studying Molecular & Cellular Biology and Economics. She is an associate for Harvard Undergraduate Consulting on Business and the Environment and a writer for the Harvard Undergraduate Health Policy Review, and has conducted research in neurodevelopment in pediatric HIV and translational molecular diagnostics at MD Anderson Cancer Center.

Sonya is also a National Ambassador for the American Cancer Society and leads policy initiatives for pediatric cancer patients in Congress. Her academic and extracurricular pursuits are fueled by a fervent interest in the intersection between health, policy, and business, particularly in effecting meaningful change in drug pricing and cancer care.

Connect with Stephanie Wang, Sonya Kulkarni, and the Health Disparities Think Tank:

Contact Nurse Keith about holistic career coaching to elevate your nursing and healthcare career at NurseKeith.com. Keith also offers services as a motivational and keynote speaker and freelance nurse writer. You can always find Keith on LinkedIn.

Are you looking for a novel way to empower your career and move forward in life? Keith's wife, Shada McKenzie, is a gifted astrologer and reader of the tarot who combines ancient and modern techniques to provide valuable insights into your motivations, aspirations, and life trajectory, and she offers listeners of The Nurse Keith Show a 10% discount on their first consultation. Contact Shada at TheCircelandtheDot.com or [email protected].

On episode 483 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Dr. Janette Moreno, an author, coach, poet, and nurse leader whose first book, "Human Caring through Healing Haiku: Mindful Journaling for Healthcare Providers", was created out of her passion and commitment to the nursing profession.

In the course of their conversation, Keith and Dr. Moreno discuss her journey with the poetic form of expression known as Haiku, her training as a Caritas Coach under the tutelage of Dr. Jean Watson, and her vision of how nurses can reclaim joy and wellness through thoughtful self-reflection.

Dr Janette Moreno completed her Doctorate in Nursing Practice, Executive Leadership from the University of San Francisco, California in 2016. She was the Director of Nursing Education, Practice, and Professional Development at the Brawerman Nursing Institute, Cedars-Sinai from 2020 - 2024. She also served as the Director of Professional Development and Education at Stanford Children’s Hospital from 2017 – 2020. She worked at Stanford Healthcare from 2004-2017 with a clinical background as a critical care nurse focused on cardiovascular surgery prior to becoming a director, educator, clinical practice coordinator, and program manager.

With more than 20 years of clinical and leadership experience, she has extensive experience with clinical and academic teaching, mentoring, coaching, consulting, curriculum development, and professional development. Dr. Moreno has presented nationally and internationally and shared best practices of clinical excellence outcomes on professional/shared governance, professional practice, leadership development, mentoring and succession planning. She is well published in peer-reviewed journals on professional governance, Caring Science, professional practice excellence, and diversity, equity, inclusion, and justice.

She is faculty for the Association of California Nurse Leaders (ACNL) Foundations for Leadership Excellence and a Practice Transition Accreditation Program (PTAP) team lead appraiser for the American Nurses Credentialing Center (ANCC). She is a Caritas Coach and has integrated mindfulness and resilience as a transformational caring leader. She has led several organizations’ strategic integration of the Theory of Caring Science and Model of the Professional Role into practice environments that led to clinical excellence outcomes.

Connect with Dr. Janette Moreno

Contact Nurse Keith about holistic career coaching to elevate your nursing and healthcare career at NurseKeith.com. Keith also offers services as a motivational and keynote speaker and freelance nurse writer. You can always find Keith on LinkedIn.

Are you looking for a novel way to empower your career and move forward in life? Keith's wife, Shada McKenzie, is a gifted astrologer and reader of the tarot who combines ancient and modern techniques to provide valuable insights into your motivations, aspirations, and life trajectory, and she offers listeners of The Nurse Keith Show a 10% discount on their first consultation. Contact Shada at TheCircelandtheDot.com or [email protected].

On episode 482 of The Nurse Keith Show nursing and healthcare career podcast, Keith welcomes back Blake Lynch — aka: Nurse Blake — to discuss his positive vision for nurses and the nursing profession through the prism of his nationwide comedy tour, nurse cruises, and his work advocating for nurses' careers and well-being through his many initiatives and endeavors.

You can hear Blake's previous interview with Nurse Keith on episode 432 of The Nurse Keith Show.

Nurse Blake is a registered nurse, author, comedian and healthcare advocate. Blake’s career began in nursing at age 17 and he quickly became known for his relatable humor and heartfelt advocacy. With a decade of experience at Level 1 trauma centers across the country, he’s seen it all and found the humor in it. His nursing journey includes roles in Surgical ICU, Liver Transplant, Pulmonary Step Down, Care Coordination, and Injury Prevention.

Blake is also a touring comedian, having performed 200+ comedy shows for an audience of over 250,000 nurses worldwide. He is the largest nurse influencer, advocating for nurses and patients on social media where he reaches more than 3 million followers.

In an effort to continue to bring the nursing community together, Nurse Blake founded NurseCon at Sea. NurseCon at Sea blends education with entertainment to foster a supportive nursing community! In its first year, NurseCon at Sea sold out in minutes. Now, NurseCon at Sea is one of the largest nursing conferences in the country with more than 4,000 participants.

Blake received his BSN from the University of Central Florida.

Connect with Nurse Blake:

Contact Nurse Keith about holistic career coaching to elevate your nursing and healthcare career at NurseKeith.com. Keith also offers services as a motivational and keynote speaker and freelance nurse writer. You can always find Keith on LinkedIn.

Are you looking for a novel way to empower your career and move forward in life? Keith's wife, Shada McKenzie, is a gifted astrologer and reader of the tarot who combines ancient and modern techniques to provide valuable insights into your motivations, aspirations, and life trajectory, and she offers listeners of The Nurse Keith Show a 10% discount on their first consultation. Contact Shada at TheCircelandtheDot.com or [email protected].

On episode 481 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Jean Ross, MHA, BSN, RN, the co-founder of Primary Record, a nurse-designed app that helps families organize and collaboratively share their family’s health information across multiple platforms and electronic medical record systems. It's a medical record jungle out there, and Primary Record is Ms. Ross's answer to the growing confusion.

In the course of their conversation, Keith and Jean discuss the trends in healthcare that have led to us navigating the multitude of online patient portals and repositories of information that can make caring for ourselves and our loved ones a complicated and frustrating task. Ms. Ross also elucidates facts about the little-known 21st Century Cures Act, a law that stipulates that all healthcare consumers have a legal right to be able to view and download their online medical records. In fact, organizations that fail to provide such access can face enormous fines.

As a nurse, Jean Ross knows that providing better care starts with knowing the full story of patients. Her passion centers on supporting the family around complex patients who are instrumental in carrying out the plan of care in the home. She co-founded Primary Record after 12 years of critical care nursing and running a care coordination company, where she saw first hand the problems families and community businesses face when their health information does not follow them.

Jean serves as the chairwoman of Community Heath Network’s Indy Region Patient and Family Advisory Council, a volunteer on Indiana’s AARP legislative team, and a Dementia Champion with Dementia Friends Indiana. Jean is the eldest daughter of two aging parents, a mother of three sons, Jonas, Ian, and Otis, and the proud wife of Dr. Christian Ross.

Connect with Jean Ross and Primary Record:

Contact Nurse Keith about holistic career coaching to elevate your nursing and healthcare career at NurseKeith.com. Keith also offers services as a motivational and keynote speaker and freelance nurse writer. You can always find Keith on LinkedIn.

Are you looking for a novel way to empower your career and move forward in life? Keith's wife, Shada McKenzie, is a gifted astrologer and reader of the tarot who combines ancient and modern techniques to provide valuable insights into your motivations, aspirations, and life trajectory, and she offers listeners of The Nurse Keith Show a 10% discount on their first consultation. Contact Shada at TheCircelandtheDot.com or [email protected].

On episode 480 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Rachel Neill, MSN, BSN, a Senior Clinician Advocate at Vivian Health, regarding financial wellness and literacy for nurses and healthcare professionals.

Did you know that nearly 70% of nurses take out student loans? And did you also know that this financial strain drove 60% of healthcare professionals to leave and seek higher-paying roles in 2023, according to Vivian Health's 2024 Healthcare Workforce Report?

In the course of their conversation, Keith and Rachel discuss the concept of financial wellness, the burden of student loan debt, the Vivian Nurses Leadership Award, the tax implications of being a healthcare traveler, and much more. For a primer on financial wellness for nurses, this conversation is the place to be.

Rachel Neill is a Senior Clinician Advocate at Vivian Health, a leading healthcare jobs marketplace that connects professionals with optimal job opportunities through intelligent matching. With almost two decades of experience in the healthcare industry, she leverages her expertise in data-driven practices, clinical training, and innovation development to support and empower the health care workforce. Rachel’s latest endeavors include how to best leverage technology to create the most effective and efficient healthcare systems.

Rachel has a Master of Science in Nursing, a clinical background with over a decade in PICU and surgery, and additional experience in quality improvement, education and leadership. As a seasoned nurse leader, she is passionate about improving healthcare infrastructure and workforce development to help global communities thrive. She also partners with healthcare systems and startups as an owner of InnovatRN, a venture that provides professional development resources, content strategy, and early stage clinical product development. Rachel enjoys working with healthcare ecosystems that are committed to transformation through investment in the human side of healthcare.

Connect with Rachel Neill and Vivian Health:

On episode 479 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Dr. Elisabeth McGee, PhD, DPT, MOT, MTC, CHSE, the Senior Director of Clinical Learning and Innovation at the University of St. Augustine for Health Sciences. Dr. McGee spearheads initiatives using advanced simulation technologies, telehealth, 3D printing, XR, and digital learning tools to enhance student learning outcomes.

In the course of their conversation, Keith and Dr. McGee discuss how strong beliefs in the power of innovation in the healthcare space are influencing the education and training of future healthcare professionals.

Dr. McGee is not just a faculty member at the University of St. Augustine for Health Sciences; she’s a trailblazer in healthcare education, leveraging cutting-edge tech to train the next generation of clinicians. She began her career as a physical and occupational therapist specializing in orthopedics and upper extremity trauma, but her passion for educational technology led her to academia, where she’s now a leader in integrating advanced tech and innovation into healthcare education. Dr. McGee holds her PhD in Educational Technology.

Connect with Dr. Elisabeth McGee and the university:

On episode 478 of The Nurse Keith Show nursing and healthcare career podcast, Keith welcomes back Dr. Annie DePasquale of CollaboratingDocs.com. This time, Keith and Dr. Annie discuss the hottest trends in nurse practitioner career paths, especially for cash-based business endeavors like medical aesthetics, weight loss, IV hydration and vitamin infusions, telepsychiatry, and concierge medicine.

Many NPs are wanting more freedom from the healthcare system rat race, and cash-based private practices are one way to circumvent the slog that so many NPs are encountering when working in the mainstream medical system.

Dr. Annie DePasquale, MD is a Board-certified Family Medicine physician who first-hand saw an unmet need for her NP colleagues who need a supervising physician to practice independently.

Dr. DePasquale studied piano & French as an Undergrad at Carnegie Mellon University in Pittsburgh, Pennsylvania before graduating from Virginia Commonwealth University in Richmond, Virginia and completing her Facility Medicine Residency program at Georgetown University in Washington DC. She taught for the Teach America program in Baltimore, MD and worked for Federally Qualified Health Centers in Washington, DC, Medford, OR & Lynchburg, VA.

In 2020, Dr. Annie DePasquale founded Collaborating Docs when she realized how hard it is for NPs to find a collaborating physician. The hoops that nurse practitioners have to jump through to start practicing are too exhausting for anyone to handle alone. Dr. DePasquale benefited greatly from the mentorship of NPs throughout her career, especially when she was a green new grad, so she is very committed to giving back to the community that helped her so much.

Along with her team, Dr. DePasquale's mission is to make it easy for NPs to help more patients by having the freedom of choice. Collaborating Docs has helped over 4000 NPs match with collaborating physicians.

Please check out Dr. Annie's previous interview on episode 453 of The Nurse Keith Show, "Where Do Nurse Practitioners Turn When They Need Collaborating Docs?"

Connect with Dr. Annie DePasquale: