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Summary:  Preconceived notions within healthcare professionals about what another person might be, before we have a direct, open and genuine interaction with them, can derail the best treatment for that person.  To provide the best treatment, efforts to effectively communicate continue by healthcare; but the person – the patient – must also make efforts to express themselves openly and honestly regarding their healthcare.  Shared decision making:  this episode is about getting in there, establishing an understanding of your options, and working WITH your healthcare team, including your pharmacist!    

 Topics:  

·      Shared Decision Making 01:15

·      Generational Theory 02:00

·      Culturally Competent Care 03:40

·      Person Type = Another Bias 07:10

·      Patient Perspective 12:00

·      Medical Terminology = Bias 14:30

·      Direct, Open & Genuine Talk with Healthcare 16:30

·      Mary Berry 17:15

·      LEARN (to facilitate shared decision making) 18:25

·      Pharmacists – Team with them!  20:30

·      Mayo Clinic 21:00

·      Journaling 21:30

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