In a world filled with differences and discord, mastering conflict management has become a crucial skill for individuals, teams, and societies. Kilmann's book delves deep into conflict resolution, going beyond theoretical concepts to provide a comprehensive guide for readers. At the core of his work lies the Thomas-Kilmann Conflict Mode Instrument (TKI), the world's best-selling conflict management tool, which positions five conflict modes - competing, collaborating, compromising, avoiding, and accommodating - according to meaningful dimensions of conflict-handling behavior. Ralph will discuss his book as well as some of the best ways to navigate conflict management. Through this model, individuals gain the ability to effectively resolve conflicts encountered in our diverse global village. In his book, Kilmann offers a fresh perspective on conflict management within group settings, making the strategies applicable to a wide range of contexts, exploration of four inner conflicts that influence external interactions, providing strategies for alignment and personal growth, thought-provoking insights into pressing global conflicts, and more.
ABOUT RALPH KILLMAN
Ralph H Kilmann is CEO and Senior Consultant at Kilmann Diagnostics (KD) in Newport Coast, California. In this capacity, he has created as well as produced all of KD’s online courses and assessment tools on conflict management, change management, expanding consciousness, and quantum transformation. Ralph’s online products are used by such high-profile organizations as Amazon, Bank of America, DuPont, Exxon Mobil, FedEx, GE, Google, Harvard University, JP Morgan Chase, Microsoft, NASA, Siemens, Twitter, the U.S. Army, and the World Health Organization. His online courses and assessment tools on conflict management, change management, and expanding consciousness are utilized by esteemed organizations such as Amazon, Google, Microsoft, and the U.S. Army, among others. With his extensive consulting experience for corporations, healthcare institutions, and government organizations, Ralph Kilmann brings a wealth of knowledge to the field of conflict management.