The Production Line

You're listening to the Production Line

I'm your host, Jim Trela

Can you believe that the The Production Line has been on the air for a year now?

This is our 73rd installment, each going every week.

We haven't missed one yet

Now it's your turn to give me your feedback for the second year

Keywords: #IWorkForGM; Production Line; Jim Trela; Management; Leadership; Anniversary; 

I've said this before

The best ideas will come from the people doing the job.

In the last episode, I talked about the art of listening

And how it is a skill that needs to be practiced

If management has this skill, they will have an easier time when problems arise

Especially systemic or procedural problems

When something is not going well in a process or procedure

It is important to go to the people that know the process the best

The people doing the job.

Keywords: #IWorkForGM; Production Line; Leadership; Management; James Trela; Jim Trela; Process Improvement; 

Do you listen?

I mean really

Do you listen?

The other day, I was speaking with a good friend

Actually, it was my wife

After being married for 29 years, I think you can imagine that we can pretty much finish each other's sentences

But, then I learned that you still have to listen

I learned that when your emotions are running hot, you have to listen more than anticipate

Because sometimes you anticipate incorrectly

We were talking and she asked me a question:

Now, I've answered that same question a million times

I got frustrated

I let it show

And guess what

I was wrong

This happens over and over again in personal relationships.

If it happens at home, can't it happen at work too?

Keywords: #IWORKFORGM; production line; leadership; management; process improvement; jim trela; listening; business; 

In this episode we will discuss the Entrepreneurial Seizure

How to think logically when it strikes you

An example of the entrepreneurial seizure in a young adult

How you can help avoid some of the pitfalls when you start your own business.

And it all begins with an excerpt from one of my favorite books:

The E Myth Revisited - Why Most Businesses Don't Work and What To Do About It

By Michael E. Gerber

KEYWORDS: #IWORKFORGM; Production Line; Business; Management; Leadership; Entrepreneurial Seizure; E-Myth; Michael Gerber; Process Improvement; 

Today we continue our discussion on  

Influencing Without Authority

A situation we all have to be able to handle, no matter what our role.

There are many techniques that can be used to help influence without authority.

The last podcast described using Transparency to get collaboration

Today we will go through more techniques including:

Relational Influence

Walk into a meeting with a Recommendation in hand

Have a Plan

Set Expectations

Let The other person think it is their idea

KEYWORDS: #IWORKFORGM; PRODUCTION LINE; INFLUENCING WITHOUT AUTHORITY; JIM TRELA; LEADERSHIP; MANAGEMENT; BUSINESS; PROCESS IMPROVEMENT

This is a second podcast on the topic of

Influencing Without Authority

A situation we all have to be able to handle, no matter what your role.

There are many ways to influence when you do not have the authority to do so.

Many times, the situation is one in which you are looking for things to go your way

to sway an anticipated decision in your direction.

This is more than just trying to make a sale

It has to do with getting people that you have no authority over to do the things they are appointed to.

This happens in many project situations

All of this takes an investment in a relationship

KEYWORDS: Production Line; Management; Influencing Without Authority; James G Trela; Jim Trela; Harold Kerzner; Judith W. Umlas; #IWORKFORGM; Management; :eadership; Process Improvement

In this episode Dr. Kerzner speaks directly about the importance of the Power of Acknowledgment when needing to influence without authority

We all have times when we need to get things done when they are not directly within our sphere of authority

There are many ways to do it, one of which is to use the Power of Acknowledgment.

Dr. Kerzner understands the true power here and has many stories.  Let's listen in...

Here's the second installment of my interview with Dr. Kerzner:

KEYWORDS: #IWorkForGM; Production; Line; Harold; Kerzner; Power; Acknowledgment; Grateful; Leadership; Management;

Today, we're going to continue our discussion about the management technique of "criticism"

Or Constructive Criticism

Is it effective?

If you remember our last episode, it was noted that when someone is criticized

the first thing they do is become defensive

Give reasons for their work and why they performed the way they did

How can we change our perspective on employee correction and make it more effective?

The keys are Clear Expectations, Integrity, and Trust

KEYWORDS: #IWorkForGM; Production; Line; Business; Leadership; Management; Process; Improvement; Procedures; Quality

Today, we're going to talk about the management technique of "criticism"

Or Constructive Criticism

Is it effective?

Does it work as well as you think it does?

What is the purpose of criticism?

KEYWORDS: Production; Line; Criticism; Leadership; Management; Business; #IWorkForGM

Today I have one of the first installments from an interview I held with Dr. Harold Kerzner

Dr. Harold Kerzner has a doctorate, masters of science in Engineering and an MBA.

He is a Senior Executive Director with the International Institute for Learning.

Dr. Kerzner is a globally recognized expert in the areas of project, program and portfolio management and strategic planning.

He's a prolific speaker,  

and is the author of over 60 text books including

Project Management: A Systems Approach to Planning, Scheduling, and Controlling, which is now in its 12th edition

and Project Management 2.0 - Leveraging Tools, Distributed Collaboration, and Metrics for Project Success.

If you have your PMP Certification, you have probably heard of Dr. Kerzner.

Today, we are going to listen to a story which he calls

"What is the Value of a couple pieces of pizza?"

This story revolves around the question of whether management is listening to their people and reacting accordingly.

www.gratefulleadership.com

KEYWORDS: Production; Line; Harold; Kerzner; Power; Acknowledgment; Grateful; Leadership; management; business; Listening; #IWorkForGM