The Profitable Property Management Podcast

You may or may not have heard Jordan talk about the importance of operationalizing sales and marketing - and why it's the difference between results and flailing.

A good lead source is not a growth strategy, nor is hiring a BDM...

For your growth plans to succeed in 2019, you are going to need a robust sales process that is capable of producing consistent results, regardless of who is in the sales role.

On this podcast we discuss the building blocks of building an effective sales process from the ground up with Jeremy Pound from Juicy Results.

Jeremy has worked with property management teams at all stages to completely redefine their approach to sales - and the results have been awe inspiring.

Today, I’m talking with Steve Welty, the owner of Good Life Property Management which is based in San Diego. After selling his share in another property management firm in 2013, Steve started Good Life with the goal of providing the highest level of customer service and best customer experience in the industry.

In the years since, not only has Steve accomplished that, but he has also done so while building a business that supports the lifestyle he is looking for.

In today’s episode, Steve and I discuss the importance of Masterminding, how it has helped shape business and what makes a good Mastermind.

Today we're taking the Profit vs Growth head on in a lively debate between a marketer, a CPA and a growth minded property management entrepreneur. Should you focus on doors, dollars, EBIDTA? Check out this royal rumble with Alex Osenenko, Greg Crabtree and Brad Larsen on Profit versus Growth

Today, I'm talking with Brenton Hayden, the founder of Renters Warehouse and a true OG in the property management industry.

Before there were rollup plays like HomeRiver, before VCs were dropping tens of millions to back companies like mine, before anyone in high finance could even be bothered to think about little old property management, Brenton Hayden was dreaming and scheming about how to build an empire in this sleepy little industry.

I've known Brenton for awhile now.  Brenton originally came on my radar screen, actually by hearing some competitor in his market kind of complain about him and his success and his swagger, and the fact that he was young and had a growing company.

And, “How did he deserve that?”

Which was interesting.  It was a mental note for me.

Then I met the guy.  I got to know him, got to learn more about what he was doing, and it's been fun to watch his success.

So, you know who Renters Warehouse is if you're listening to this right now, it requires no explanation.

The company's blown up since Brenton departed.  Brenton took an early retirement at the age of 27, but he's taken some time out of his busy non-schedule to jump on this podcast.

Today, I'm talking with Leah Slaughter of OmniKey Texas.  We're going to talk shop about what makes them unique, and how they have grown to scale, while still maintaining a personal touch.

Today, I’m talking with Doug Brien, the CEO and Co-Founder of Mynd, a venture-backed property management company that allows landlords and tenants access to real-time data about their properties. They’ve raised over $35 million and currently manage more than 2,100 doors across California.

Before founding Mynd, Doug was the Co-Founder and Managing Director of Waypoint Homes, the second largest public SFR REIT that managed over $3.5 billion in assets across the U.S.

Before that, Doug played 12 seasons in the NFL. Yes, really.

In today’s episode, you’ll learn how Mynd uses technology to reshape the industry and create a better experience for investors and renters and how you can use these lessons to improve your property management business.

Today, I’m talking with Max Nussenbaum, the former CEO of Castle, a property management startup in Detroit that was using technology to change the game.

At their peak, they had raised $4 million from investors and grew to be Michigan’s second-largest PM company, but in January of 2018 they winded down the business.

In this interview, Max shares the lessons he learned from his time at Castle, where things went wrong, how he would do things differently, and shares lessons that will help you avoid some of the same mistakes.

Today, I'm talking with John Laviter, the Chairman and CEO of Northpoint Asset Management. This is a real estate company with 25 offices across the US. Northpoint represents nearly a billion dollars in assets. 

And John's been in the game for some time now. 

He's built a successful operation and I'm excited to have him on the show to talk about what scaling looks like, the impacts of having a finance and an asset management perspective, and what that looks like when operating a property management business.

Today, I’m talking with Justin Bajema, the Founder and President of Access Property Management Group in Grand Rapids, Michigan.

Justin started buying property during the housing crisis, but pretty quickly, discovered a lack of professional management options, which lead him to start his own shop.

And today, Access Property Management is managing over 400 units with a highly profitable model that provides a lot of freedom for Justin.

That's what we're going to be digging into in this episode.