If you’re a Property Manager you are well aware how tough this industry can be. Legislation and compliance  are constantly changing. Recruitment can be a nightmare, and let's not even get started on difficult clients demanding property owners and never ending tenant issues. And to add to that, if you're not learning, you're falling behind.

Some days it can feel like you're just constantly putting out fires, feeling completely overwhelmed, like you're drowning in tasks, with no time to actually work on improving your skills or growing your business. BUT the truth is: if you’re not learning, you’re falling behind.

The most successful property managers don’t just rely on experience. They continuously educate themselves, adapt and upskill.

In this episode we dive into why self education is essential, what trainings are out there to support you, how to identify your knowledge gap and how to take your career to the next level.

Your career growth, confidence, and ability to run a successful property management business are all directly linked to how much you're willing to learn and grow.  Legislation and compliance laws are constantly evolving and staying updated isn't just important. It's actually a legal necessity  Kylie Walker

We explore:

• Why the property management industry feels harder and my own experience through business challenges
• Why self education and staying compliant matters and why investing in continuous learning is essential
• How self education and the right mindset and tools has helped me grow and avoid burnout
• Easy ways to spot your own knowledge gaps and what to do about them
• How to audit what’s stressing you out the most and how to stop the cycle
• How to fit business growth in your day without adding to your full plate and my top property management training ideas
• How to support and upskill your team with property management staff training and how it can help your rent roll
• Where to find the best free and paid training options for property managers from online courses, free resources, mentorship and more

Recommended Trainers, Coaches, Mentors

Julie Davis - https://www.juliedavis.com.au/

Julie Collins - https://www.facebook.com/JulieCollinsPMSolutions

Hayley Mitchell -https://mitchellpt.au/

Pm Collective - https://www.pmcollective.com.au/

Hermione Gardiner - https://sidekick.net.au/

Sarah Cincotta - https://risewithsarahcincotta.com.au/

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 HD&U Sales Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

Ever felt overwhelmed by compliance in property management? You’re not alone!

Property compliance is not going anywhere and is no longer just a box to tick, it’s a critical part of running a successful and risk free property management business. With tighter regulations and increasing legal risks, failing to stay on top of compliance can COST businesses thousands or even their entire reputation.

Now what if you could manage compliance effortlessly in one place, without jumping between spreadsheets, CRMs, and supplier dashboards?  That’s exactly what software Properteasy does and in this episode, we unpack why every property manager needs a system like this!

I chat with Petr and Martina, co-founders of Properteasy, to hear their incredible journey on how they moved from Czech Republic to Australia, built their careers from scratch, and launched a game changing compliance software for property managers. 

It was a huge impact on property managers to have all these new regulations and legislations - it keeps changing all the time. We have to stay on top of it. We have to stay updated. So obviously everybody was a little taken aback by it. How are we going to do it? Real Estate agencies and property managers need to understand this as part of their job. Our software helps them to plan and understand what they need to do - Martina

We explore:

• How Petr and Martina built a new life and a thriving business in Australia after moving over from Czech Republic
• How Petr and Martina created a software solution ‘Properteasy’  that’s transforming property management to help stay on top of compliance  
• How Properteasy simplifies compliance by keeping everything in one place, organises data to easily track tasks and connects with PropertyMe to update records automatically 
• How the software makes life easier for property managers, reduces risks and will help to provide a better service in your business
• How to see compliance as a competitive advantage in your business and use it as a way to  attract better tenants, increase rental yields, and boost the value of your rent rolls
• How to best manage compliance  and put systems in place to manage it efficiently and avoid legal risks
• How AI tools are  taking over the industry and why embracing it is critical for your business

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 HD&U Sales Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With  Petr and Martina 

Properteasy:

Website: https://www.properteasy.com.au/

Instagram: https://www.instagram.com/properteasy_app/

LinkedIn:  https://www.linkedin.com/company/properteasy/ 

Petr Tichy:

Instagram: https://www.instagram.com/petr_tichy_properteasy/ 

LinkedIn: https://www.linkedin.com/in/petr-tichy-71098014/ 

Martina Ticha:

Instagram: https://www.instagram.com/martina_properteasy/ 

LinkedIn: https://www.linkedin.com/in/martina-ticha-600130304/ 

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

If you’re a property manager, BDM, or business owner, you’re always looking for ways to grow your rent roll and bring in new business.  Partnering with buyer’s agents is one of the most overlooked yet powerful relationships you can have in business and could connect you with multiple investor clients, filling your pipeline with potential opportunities.

Your next big client might not come from cold outreach, it could come from a strategic partnership. Instead of waiting for landlords to come to you, build relationships with the professionals who are bringing investors into the market right now. Buyer’s agents have built strong trust with their clients, making their referrals highly valuable

And if you want to future proof your property management business, create a steady stream of referrals, and get ahead of your competition, it’s time to start networking with the right buyer’s agents.

In this episode I chat with Emily Wallace who is the Founder, Director and driving force behind Wallace Advocates, a boutique Melbourne based buyers agency dedicated to helping clients find their dream homes. With a passion for demystifying the property market, Emily is committed to guiding buyers through the most significant purchase of their lives.

Wallace Advocates specialises in securing homes for clients who want to live in them rather than expand an investment portfolio. This philosophy is at the heart of Emily’s approach, ensuring each property purchased feels like the perfect fit.

“In property managers that I've spoken to, the ones that are leveraging the buyer's agent relationship the best are those who really make great relationships with their clients, who are investors who want to build a portfolio and recommend them to a buyer's advocate to help grow that portfolio. And in return that buyer's advocate. Giving the business back to that property manager to look after the properties that they purchased.” -Emily Wallace

We explore:

- How property managers can form referral relationships with buyer agents

- Why property managers should be leveraging these partnerships to grow their rent rolls

- What buyer’s agents look for in a property manager before making a referral

- The best ways to approach a buyer’s agent and pitch your property management services

- How technology and systems play a role in building trust and securing more business

- Why communication and transparency are the key factors in winning over investors

- How the buyer’s advocacy industry is evolving and what it means for property managers

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 HD&U Sales Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With  Emily Wallace:

https://wallaceadvocates.com.au/

https://www.instagram.com/emily_wallace_ba/?hl=en

https://www.tiktok.com/@buyersadvocatemelbourne

https://www.linkedin.com/in/emily-wallace-001/?originalSubdomain=au

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

Technology should make your life easier, not harder and is rapidly changing the way property management businesses operate. Those who embrace the right tools will thrive in the long run, but with so many shiny new tech solutions out there, how do you know what’s actually worth your time and investment? Is it really helping real estate professionals? OR is it just adding more overwhelm?

If you’re feeling overwhelmed by all the new tech and AI tools out there, look at what’s actually working in your business, eliminate what’s not, and only invest in tools that improve efficiency and results and this is exactly what we go over in this episode.

I chat with Peter Schravemade, Managing Partner of Reach ASEA  to talk about the tech every property manager should be using, how to avoid falling for shiny object syndrome, and why the right tech should give you back time, NOT add to your workload.

Peter shares his insights on what technology actually works, why property managers struggle with change, and how AI is already changing the game in real estate. If you're looking to make your business more efficient, profitable, and scalable, without losing the human relationships that make you stand out, this episode is a MUST listen!

One thing that I'd encourage anyone in property management or any property professional is to consider the fact that with your technology - there needs to be a synergy between them. And if you're not using these tools or they're not dialing the needle, then it might be time to consider looking at something else or changing the way that you actually do business or modifying a tweak -  Peter Schravemade

We explore:

• How to build a tech stack that actually works for your business and stop paying for tools you don’t use
• Why the one stop shop property management software doesn’t exist and why it might be a good thing 
• How to decide which new tech is worth your time and what tech to ignore
• Why AI is such a game changer for property managers and practical ways to use it for your business
• The biggest mistake real estate businesses make when adopting technology and software
• Why senior property managers are in such high demand and what it means for agencies
• How to balance automation with the human touch to build trust and win more business
• Brand new tools for property managers that will save you hours of time

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 HD&U Sales Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Peter Schravemade:

https://www.linkedin.com/in/schravemade/

https://www.nar-reach.com/australia-and-newzealand

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

Privacy laws might not be the most exciting topic, but if you're a real estate agency owner, property manager, or business development manager, ignoring them could cost you BIG TIME.

If you want to protect yourself in business, maintain trust with clients and avoid hefty fines, privacy compliance is a MUST. And If you’re not sure whether your business is compliant, take action now, whether it’s updating your privacy policy, reviewing your contracts, or implementing better data security practices, small steps today can save you major headaches down the track.

And this is exactly what deep dive into, in this episode.

I chat with Kristen Porter who is an expert in business law and privacy for the real estate industry. Kristen is well known for helping agencies grow through strategic acquisitions of rent rolls, sales agencies and shares in companies. Kristen helps real estate agency principals to shield their assets, future proof their business relationships, expand faster and plan their exit so that they can increase the value of their agency and have peace of mind knowing that their a*rse is actually covered.

 If you use any kind of computer program or AI to help you make a decision in the business.  And that uses personal information and it might impact the rights of an individual. Then you actually need to now disclose that in your privacy policy.  -  Kristen Porter

We explore:

• Why privacy laws are changing and how they impact real estate businesses 
• How if your privacy policy is outdated or non compliant, you could be at risk
• The 3 must have privacy documents that every agency needs
• How to handle client data correctly, including tenancy applications
• Why offshoring data (like using VAs) could land you in hot water if you’re not careful and the clauses needed in your Contracts
• The role of AI in real estate, how it affects decision making and why AI must be stated in your privacy policy
• The risk of data breaches, what they mean for your business, and how to protect yourself
• Steps to take now to ensure your business is compliant and future proof
• Why tightening up security and only keeping necessary client information is critical

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 HD&U Sales Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Kristen Porter:

https://www.onolegal.com.au/webinar/new-privacy-and-employment-laws-2025

Free 10 min chat: https://calendly.com/d/g6c-r93-28y/free-10-min-chat

Free resources section: https://www.onolegal.com.au/resources-navigation

All privacy services: https://www.onolegal.com.au/privacy-solutions

Privacy audit/health check: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://static1.squarespace.com/static/5e56df0b527f5c2f27a39638/t/678444489d8b2c4bba68427d/1736721481744/Privacy+Prepared+Health+Check+Flyer+2025.pdf

Guided DIY Privacy Templates: https://www.onolegal.com.au/real-store/privacy

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

If you’re feeling stretched too thin and struggling to keep up, know that you’re not alone.

Life as a business owner, a working parent, and a partner can often feel like an impossible juggling act, especially when you’re trying to do it all.  And for many of us, the struggle to "do it all" often leads to exhaustion, stress, and burnout. But what if there was a better way?

In this episode I chat with Ebonnie Schravemade director of REACH, who brings a wealth of experience in senior leadership roles.  In all her previous  roles she’s established an impressive track record of developing and implementing systems, managing major national and international accounts, troubleshooting, problem-solving and finding innovative new ways to succeed.

If you're constantly feeling overwhelmed by your never-ending to do list, take this as your SIGN  to stop, reassess, and start making changes that truly serve you. Ebonnie shares ways to set better boundaries, outsource tasks, and make lifestyle shifts and how there are ways to create a life that feels more aligned and less exhausting.

I set aside time like when I feel like I'm getting stressed or life is getting too much.I literally just sit back and go, okay. What are we doing? Let's look at the big picture. It's like, when you're running a business, you schedule times to sit back and review what's happening in your business and focus on the big picture. I do the same for home and life. I like being efficient  -  Ebonnie Schravemade

We explore:

• How Ebonnie transitioned from the corporate world to property and made career moves that suited her family’s needs
• The struggles of managing work, family, and mental load while juggling multiple responsibilities
• How to recognise the signs of burnout before it’s too late and why taking action early can save your health, relationships, and business from long term damage 
• The guilt working parents feel about prioritising themselves and why shifting that mindset is crucial and why self care isn’t selfish
• Ways to lighten your workload in career and in family life with steps that made a huge difference in Ebonnie’s life and you can implement too 
• Tools that can save you hours every week that have helped Ebonnie free up time and energy

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 HD&U Sales Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Ebonnie Schravemade:

https://www.linkedin.com/in/ebonnie-schravemade/

https://www.nar-reach.com/australia-and-newzealand

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

The property market is always changing and as we head into 2025, buyers, investors, and real estate professionals are asking the same question, what’s next?

Staying ahead of market trends is crucial, buyers and investors are looking for experts who can provide real data and insights, not just opinions. If you want to stand out as a property manager, BDM, or business owner in the real estate space, knowing your local market inside and out is a non negotiable for your business.

Too often, property managers focus on customer service and delivery but forget that investors and buyers are looking for more than just good management - they want someone who understands the bigger picture. If you can show them you understandthe trends affecting their investments, buying and selling decisions, you’re already ahead of the competition.

If you’re serious about growing your role as a trusted expert in property management and real estate industry, start making market insights part of your knowledge and your conversations.  Market data isn’t just numbers, it’s the story of what’s happening in the real estate space. If you can tell that story in a way that helps your clients and potential clients  make informed decisions  this will set you apart and win you new clients and business and this is exactly what we go over in this episode!

"what your clients would really appreciate is certainty and having the information and the data to back up that narrative of what you see in the market" - Eliza Owen

We explore:

• How Australia’s property market performed in 2024 and what it means for 2025
• How  to use market data to position yourself as an expert in your industry and why it creates credibility 
• How you can speak confidently about trends like rental demand, vacancy rates, and pricing shifts, and how this can lead to building further trust with your client relationships
• What data actually matters and how to explain it in simple terms to your clients  effectively to help them make decisions
• Why understanding migration trends, rental demand, and property values can help you attract more clients
• The biggest mistakes property managers make when talking about the market and how to avoid them
• How you can leverage information like affordability, rental price shifts,  to help grow your business
• How tools like CoreLogic and RP Data provide valuable insights and how to use the data to your advantage with helping you to stay ahead of market trends and speak to clients

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 HD&U Sales Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Eliza Owen:

https://www.linkedin.com/in/eliza-owen-2554ab65/

https://www.corelogic.com.au/

CoreLogic Research News page – https://www.corelogic.com.au/news-research

CoreLogic mapping the market - https://www.corelogic.com.au/our-data/mapping-market

Connect With Kylie:

 Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

If you think LinkedIn is just a place to upload your resume and call it a day, think again! Linkedin has changed over time and if you’re not using it as one of your social platforms in business,  you’re missing out on one of the most powerful lead generation tools.

If you’re a property manager, real estate business owner, or someone looking to generate high quality leads, LinkedIn is one of the best platforms for growth (if you know how to use it right).

With the property management and real estate industries becoming more competitive, it’s important to have a solid LinkedIn strategy to get in front of the right people for your business.

So if you’re wondering how you use LinkedIn to position yourself as an authority, generate leads, and stay ahead of these changes -  This is exactly what we are diving into this episode!

I chat with Adam Houlahan, LinkedIn strategist and CEO of Prominence Global and one of the most recognised LinkedIn agencies in the world. He has helped business owners grow their presence and get results from LinkedIn for over 10 years  and he shares the exact strategies you need to win on LinkedIn in 2025

“You can be putting out the best content in the world and it can be receiving high engagement but if you’re not interacting with other people or responding to other people, the algorithm will still punish you as it will see it as “you’re all about you” and not being a two way player - Adam Houlahan

We explore

• How Linkedin isn’t just a job search platform anymore and how to use it as a business growth tool
• How to niche your business to stand out and build a Linkedin presence that gets noticed
• The 5 non negotiable activities you should be doing weekly to grow your business on LinkedIn 
• Why your LinkedIn content isn’t getting traction and how to fix it
• What content to post, how often and what gets rewarded and noticed by the algorithm
• How to increase more visibility, get more comments and why engagement matters
• 
  
• How to move potential clients off the Linkedin platform into your business through emails, events and workshops without being spammy

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 HD&U Sales Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

 TPM Links:

https://courses.thatpropertymum.com.au/linkedin-beginner's-guide-setting-up-for-success

Connect With Adam Houlahan:

LinkedIn assessment you can access:

https://assessment.prominence.global/linkedin-productivity

Website for more information

https://prominence.global

https://www.linkedin.com/in/adamhoulahan/

 Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

Property management isn’t what it used to be. The days of just managing maintenance requests and collecting rent are long gone. The industry is evolving and it’s evolving fast!

The people who stay ahead are the ones who embrace new ideas, support their teams, and use data to make smarter decisions are the ones who will thrive. So if you’re still managing your business the way you did 5 years ago, it’s time for a serious shake up!

In this episode I chat with Jodie Stainton, Director of Property Management at Harcourts Solutions, about how she’s leading her team into the future. We dive into what's changing in the world right now, new innovations, shifts in how we think and work, and the tech that's already shaking up the industry.

Jodie shares actionable strategies that actually work and have been implemented in her business. Whether it’s streamlining workflows, shifting your mindset, keeping your team motivated, or using data to improve customer experience, this episode is packed with practical insights you can start applying right now.

“I’m always learning,  it means that I’m looking at the shifts that are always happening in the world. And to be fair I’ve been exposed to that with the leaders I’ve been working with. That then has shaped when you’re learning  and when you see something you can go hang on a second we can use that in property management” - Jodie Stainton

We explore:

• How Jodie stays ahead of the game with her fresh ideas and how it’s helped scale the business
• How to build high performing teams and the reasons her property managers stick around and not have a high turn over of staff
• How Jodie tracks customer experience and why it’s a non negotiable in the  business
• What’s happening in real estate tech with AI and automation and how it’s already changing how we lease, manage and communicate 
• How we as property managers can uplevel our  skills and the skills we need to focus on as automation takes over
• Why hiring the right people matters more than ever and how the business keeps their team engaged
• How teams performance is a direct reflection of your leadership and how to keep your team engaged

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

Kolmeo: https://kolmeo.com/

HD&U Sales Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

Connect With Jodie:

https://www.harcourtssolutions.com.au/jodie-stainton/

https://outlook.office365.com/book/[email protected]/

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

The real estate market is always moving and shifting. Interest rates can skyrocket one moment and then dip the next. Buyer’s and renter’s needs and interests change, new technology can come about and change the way we operate our business, changes in legislation can throw in new rules for us to follow, and while this can all create the feeling of uncertainty and another thing for us to learn - it’s also an opportunity. An opportunity to adapt and lean into the shifts that are happening to stay ahead and build a business that is resilient.

With the right mindset, property managers can navigate challenges, overcome obstacles and seize opportunities - your mindset is your most powerful tool and is the one thing you can control (when you put your mind to it!)

With 2025 bringing new trends like AI adoption, rising economic pressures, and changing client expectations, staying resilient and adaptable has never been more important.

And in this episode I empower property managers and real estate professionals to approach the year ahead with clarity, confidence, and practical strategies to thrive in uncertain times.

 ” I realised that setbacks are absolutely inevitable, but they're also good opportunities to learn and adopting that growth mindset helped me see the challenges as stepping stones,  rather than obstacles ” - Kylie Walker 

We explore:

• Kylie’s personal journey through the various market changes from surviving the 2011 Qld floods, navigating the global financial crisis and pivoting during the pandemic with virtual tours and new technologies
• Economic fluctuations, interest rates, and inflation and the trends shaping the Real Estate market for 2025
• How to embrace a growth mindset and view setbacks as learning opportunities and diversifying strategies to future proof your business
• How to adapt to change and utilise new technologies and being open to different strategies to pivot if needed
• Focusing on the big picture, practicing self care, and finding strength in challenging moments
• How to leverage market data and educating clients to foster long term relationships and build trust by sharing your unique knowledge and perspective
• How challenges are inevitable, but they can also serve as stepping stones to greater success

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

Kolmeo: https://kolmeo.com/

HD&U Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Gro\w your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum