Practice Advantage

The Secret to Solving Hiring and Retention Challenges with Richard Hadden


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On today's episode, I sit down with employee engagement expert Richard Hadden to discuss simple strategies for keeping the great talent you already have and attracting great new talent. 

Key Takeaways:

  1. Culture is the personality of the business. You can feel it as soon as you walk in the door.
  2. And engaged employee is one who is "into" their job. The more "into" their job they are, the more they care about the organization's mission, the more the like spending time there, and the more they believe their work makes a difference for someone.
  3. Businesses with an intentional strategy for employee engagement are more productive, more profitable, have less turnover, recruit more talented employees, and create more wealth for business owners. 
  4. Taking care of employees and above all, generally caring about them personally leads to far greater productivity. It's the easiest place to start. 
  5. Recruiting great talent is really marketing. Tell your great place to work story. Create a reputation for working at your business. What would it look like for your practice to be a "destination employer". 

Additional Resources:

  • Contented Cows Resources
  • Contented Cows STILL Give Better Milk

What Richard is reading:

  • Truman by David McCullough
  • I Must Say by Martin Short
...more
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Practice AdvantageBy Dr. Justin Manning

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