Successful contracting businesses are built on six fundamental pillars that form the KROFF framework: Knowledge, effective sales and marketing, Relationship management, Operating systems, Financial management, and Finding the right people. 

• Knowledge is the foundation – you must understand construction basics before managing others
• Effective sales requires consistent lead generation from referrals, online presence, and local marketing
• Systematic estimating and follow-up processes demonstrate professionalism to potential clients
• Relationship management with both customers and crews builds loyalty and prevents issues
• Operating systems and processes create repeatable success through documentation and accountability 
• Financial management through job costing and cash flow tracking prevents business failure
• Strategic hiring and employee management require different skills than contracting
• Bad financial management and poor hiring decisions are the two biggest company killers
• Low-hanging fruit (easy jobs) must be balanced with long-term business development
• Construction is a math game, not a casino – systems ensure predictable profitability

If you'd like personalized help implementing these fundamentals in your business, visit ProStruct360.com and contact us through the Contact Us page.

Join us January 11–13 in Nashville for the Chart the Course 2026 Planning Retreat. Sign up now and get three free coaching sessions before the event to finish 2025 strong and hit 2026 with a clear game plan. At the retreat, you’ll tackle systems, hiring, marketing, and leadership alongside ambitious contractors, leaving with a blueprint for growth. Spots are limited—visit prostruct360.com to learn more!

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