“The competition in the market is so fierce, we can’t hire ourselves out of those talent shortage problems. We have to look inside and re-skill and upskill our talent faster.” — Lily Mok, VP, Gartner IT Strategy, Execution and Organization team

Despite waves of layoffs, hiring skilled IT talent remains a critical challenge — especially as 79% of organizations plan to increase IT staff levels in 2024. Listen now as Gartner IT Strategy expert Lily Mok explains how to effectively respond to the talent shortage and other key trends impacting CIOs’ strategies.

Episode Highlights: 

• AI and the future of work (1:29)
• The top trends affecting CIOs’ current and future strategies (4:29)
  • The cost-of-work crisis
  • Career growth opportunities
  • The global skills shortage
  • Employee engagement in the future of work
• How to address these trends and reduce talent shortage risks (8:29)
• How CIOs should develop talent (11:27)
• 3 crucial CIO insights for the future of work (21:29)

Lily Mok is a Gartner Vice President, Team Manager, working on the IT Strategy, Execution and Organization team. Lily focuses her research on helping CIOs and HR leaders develop strategies and programs to build a future-ready workforce. Lily has extensive experience in global HR and compensation consulting, and is a Certified Compensation Professional specialized in designing and developing employee reward strategy and programs.