Sign up to save your podcasts
Or
Share The Tourism Chat Show
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
The Tourism Chat Show
The Tourism Chat Show episodes
- TRENZ Unpacked - Tips for Sellers from a BuyerIn this episode of the Tourism Chat Show, host Michelle Caldwell is joined by Luke McLeod from Tāpoi Travel for a deep dive into TRENZ from a buyer's perspective. Luke, known for his straightforward approach, shares valuable insights and expectations buyers have from sellers at the event. They discuss the importance of pre-show preparation, the key information buyers seek during meetings, and the critical role of follow-up after the event.Luke does not pull any punches when he offers his advice to sellers - and share just how many DON'T follow up after the show. So if you're looking to get the most from TRENZ this year, this is an episode not to miss!00:00 Welcome to the Tourism Chat Show00:21 Introduction to Trends Unpacked03:53 Interview with Luke McLeod Begins05:44 Luke's Insights on Trends and Buyer Expectations08:50 Importance of Engagement and Research20:53 Maintaining Relationships with Existing Partners22:02 The Critical Role of Follow-Up26:42 Final Thoughts and Advice for Sellers________________________________________________________________
Powered by https://www.destinatenz.com
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Today's Guest
Luke McLeod - https://www.linkedin.com/in/lukemcleodtapoitravel/
Resources and Links to connect with us:
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Share you thoughts and say hi to us on social:
Instagram: https://www.instagram.com/thetourismchatshow
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
30 min - Let's chat about GrowthIn this episode of the Tourism Chat Show, host Michelle Caldwell discusses the current state and future of tourism growth in New Zealand. Michelle introduces the Hon Louise Upston, the new Minister for Tourism and Hospitality, and highlights her potential positive impact on the industry. The episode delves into Prime Minister Christopher Luxon's ambitious plans for international tourism, examining the necessity of sustainable growth and the challenges faced by local communities in handling visitor influx. With insights into government strategies and the need for balanced regional dispersal of tourism, Michelle calls for a focus on value-driven tourism and sustainable practices to ensure long-term benefits for both visitors and locals.00:00 Welcome to the Tourism Chat Show00:44 Introducing the New Minister for Tourism01:37 Challenges and Opportunities in New Zealand Tourism03:29 Government's Bold Plans for Tourism Growth04:47 Local Concerns and Infrastructure Challenges06:35 The Need for Sustainable Tourism09:52 Strategic Decisions for Future Growth11:33 Call to Action for Tourism Industry12:24 Conclusion and Final Thoughts________________________________________________________________
Powered by https://www.destinatenz.com
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with us:
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Share you thoughts and say hi to us on social:
Instagram: https://www.instagram.com/thetourismchatshow
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
14 min - TRENZ Unpacked - Launching New Products at TRENZ with Hobbiton's Henry HorneIn this episode of The Tourism Chat Show, host Michelle Caldwell interviews Henry Horne from Hobbiton Movie Set and Tours. Celebrating the second episode of 2025, the discussion dives into the transformative journey of Hobbiton from its inception in 2002 to becoming a leading attraction today. Henry shares insights on the importance of trade relationships, the impact of the Tourism Industry event TRENZ, and strategies for launching new tourism products. He also provides valuable advice for smaller operators looking to enhance their trade presence. Listeners are treated to a behind-the-scenes look at Hobbiton's growth, the challenges they faced, and their new offerings, including the premium 'Behind the Scenes Tour.'00:00 Welcome to the Tourism Chat Show00:32 Introduction to TRENZ Unpacked00:55 Interview with Henry Horne from Hobbiton03:10 The Early Days of Hobbiton04:28 Building Trade Relationships11:52 Unexpected Successes and Partnerships14:34 Strategies for Trade Show Success18:53 Advice for Smaller Tourism Businesses21:34 Measuring Success at Trade Shows24:49 Future of TRENZ and Hobbiton27:56 New Product Launches at Hobbiton38:24 Final Thoughts and Farewell_______________________________________
Powered by https://www.destinatenz.com
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Today's Guest:
Henry Horne: https://www.linkedin.com/in/henry-horne-17921bb1/
Resources and Links to connect with us:
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Instagram: https://www.instagram.com/thetourismchatshow
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
42 min - Where Are They Now? with Guy Robinson
This is our first episode in a series of 'Where Are They Now?' - chatting with tourism legends who have moved on.
In this episode, Michelle chats with Guy Robinson about his extensive career in the tourism industry, including his roles at Ansett New Zealand, Budget Rent A Car, and Avis Budget Group. Guy discusses the impact of COVID-19 on his career, his brief stints in various roles, and his current position at Ace Rentals. Reflecting on both challenges and memorable moments, Guy offers insights on resilience, the evolving tourism landscape, and the importance of diverse revenue channels. This episode provides a rich portrait of a dynamic career shaped by global events and industry shifts.00:00 Introduction and New Year's Greetings06:34 Guy Current Role and Location08:17 Tourism Career Beginnings09:28 Long Tenure at Budget Rent A Car11:41 Impact of COVID-19 on Career13:11 Post-COVID Career Ventures17:39 Skills and Resilience in Tourism22:57 Memorable Moments in Tourism28:57 Current Thoughts and Future in Tourism35:45 Closing Remarks and Final Thoughts__________________________________Powered by https://www.destinatenz.com
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Today's Guest:
Guy Robinson - https://www.linkedin.com/in/guy-robinson-58b8b619/
Resources and Links to connect with us:
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Instagram: https://www.instagram.com/thetourismchatshow
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
38 min - A very Merry Christmas wrap - with Garth, Chambers, Adele and John
In this special (and slightly chaotic!) Christmas episode of the Tourism Chat Show, host Michelle is joined by an incredible lineup of guests: Adele Marsden from New Zealand Educational Tours, Lisa Chambers dialing in from Cairns Adventure Group, Garth Oakden of Tongariro River Rafting, and John Gregory from Terranova Tours.
Together, they take a light-hearted look back at 2024, sharing highlights like business expansions, awards, and personal milestones (weddings included!). The group doesn’t shy away from discussing the year’s challenges, including non-refundable deposits and shifting travel patterns.
Looking ahead to 2025, the conversation turns to dreams of diversification, prioritizing self-care, and strengthening industry support networks. This festive episode wraps up with reflections on successes and aspirations for the year to come.
Join us for laughs, insights, and a toast to the future!
00:00 Welcome to the Tourism Chat Show00:17 Meet the Special Guests01:26 Highlights of 202404:19 Challenges Faced in 202406:57 Key Learnings and Future Outlook18:51 Adventure Tourism Trends23:41 Responsibilities of Managing Young Travellers24:38 Trends in New Zealand Tourism26:03 Challenges in Tourism Funding29:34 Tourism Industry Collaboration32:15 New Roles and Opportunities37:24 Holiday Plans and Reflections42:06 Podcast and Future Plans42:53 Conclusion and Holiday Wishes_____________________________
Powered by https://www.destinatenz.com
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Today's Guest:
Lisa Chambers: https://www.linkedin.com/in/lisa-chambers-84650a22/
Lisa's new podcast: https://open.spotify.com/show/6atx31C8mNOqGMqTiRmEfN?si=dfba9152a9dc45df
Garth Oakden: https://www.linkedin.com/in/garth-oakden-10ab6b21/
John Gregory: https://www.linkedin.com/in/john-gregory-9a201452/
Adele Marsden: https://www.linkedin.com/in/adele-marsden-17a5603b/
Resources and Links to connect with us:
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Instagram: https://www.instagram.com/thetourismchatshow
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
45 min - TRENZ Unpacked - Mentoring Programme for Newbies with Craig WilsonIn this episode of the Tourism Chat Show's 'TRENZ Unpacked' series, host Michelle welcomes Craig Wilson, a veteran mentor for the TRENZ new exhibitor programme. Craig shares expert advice for first-time exhibitors, highlighting how to prepare marketing materials, make the most of networking and formal appointments, and the importance of post-TRENZfollow-ups. He also discusses the mentoring programme, offering insights to ensure new exhibitors have a successful engagement at TRENZ. Tune in to learn valuable tips from Craig's extensive experience in the tourism industry.00:00 Welcome to the Tourism Chat Show00:21 Introduction to Craig Wilson and TRENZ Unpacked01:08 Maximizing Your TRENZ Opportunities01:30 Importance of the Mentoring Program02:26 Interview with Craig Wilson04:15 Common Mistakes and Tips for Exhibitors05:34 Trade Pricing and Networking Strategies10:46 Building Meaningful Relationships at TRENZ15:44 Success Stories and Final Advice17:25 Conclusion and Farewell__________________________________
Powered by https://www.destinatenz.com
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Today's Guest:
Craig Wilson - https://www.linkedin.com/in/craig-wilson-46615210/
Quality Tourism Development - https://www.linkedin.com/company/quality-tourism-development-ltd/
Resources and Links to connect with us:
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Instagram: https://www.instagram.com/thetourismchatshow
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
19 min - The Economic Impact of Cruise Tourism - with Jacqui LloydIn this episode of the Tourism Chat Show, host Michelle Caldwell welcomes Jacqui Lloyd, Chief Executive of the New Zealand Cruise Association, for an insightful discussion. Jacqui provides an update on the economic impact of cruise tourism in New Zealand, highlighting the findings of a recent study conducted by the AEC group. The conversation covers various topics, including significant economic contributions, regional benefits, rising costs, regulatory complexities, and trends in the global cruise sector. Jacqui also addresses the challenges faced by the industry and outlines her priorities for 2025, focusing on data collection, government relations, and collaborative efforts to enhance cruise tourism in New Zealand.00:00 Welcome to the Tourism Chat Show01:18 Upcoming Episodes and Listener Appreciation02:43 Introduction to Jacqui Lloyd and Cruise Industry Update03:30 Economic Impact Assessment Findings07:01 Challenges and Future of Cruise Tourism in New Zealand18:29 Comparing New Zealand and Australian Cruise Industries20:06 Collaboration and Advocacy in the Tourism Sector23:07 Public Perception and Social License of Cruise Tourism25:00 Optimising Passenger Logistics25:22 Economic Impact of Cruise Tourism25:59 Funny Anecdote from Picton28:25 Trends in the Cruise Sector30:19 Accessible Travel and Immersive Experiences33:17 Innovations in Cruise Ship Technology34:05 Sustainability and Future Fuels36:46 National Strategy and Government Relations39:57 Concluding Thoughts and Future Outlook___________________
Powered by https://www.destinatenz.com
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Today's Guest:
Jacqui Lloyd - https://www.linkedin.com/in/jacqui-lloyd-36490018/
New Zealand Cruise Association - https://newzealandcruiseassociation.com/the-value-of-cruise-tourism/
Resources and Links to connect with us:
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Instagram: https://www.instagram.com/thetourismchatshow
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
46 min - Embracing Gen Z - with Will CannonIn this episode of the Tourism Chat Show, host Michelle welcomes Will Cannon, an Experience Supervisor at Weta Unleashed and the 2024 Young Tourism Export Council Rising Star Award winner.Will discusses the significant influence of Gen Z in tourism, offering insights on how businesses can attract this dynamic audience. He emphasises the importance of sustainability, transparency, and inclusiveness in engaging Gen Z both as visitors and employees.Will also shares his journey in the tourism industry and provides actionable advice for future planning, making this an episode filled with valuable takeaways for tourism professionals.00:00 Welcome to the Tourism Chat Show00:25 Introducing Will Cannon: Rising Star in Tourism02:08 Will's Journey in the Tourism Industry07:51 The Potential of Gen Z in Tourism12:01 Engaging Gen Z: Insights and Strategies19:35 Brands and Trends Shaping the Future24:15 Creating Memorable Experiences at Weta Unleashed27:53 Final Thoughts and Advice for Tourism Businesses___________________
Powered by https://www.destinatenz.com
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Today's Guest:
Will Cannon: https://www.linkedin.com/in/will-cannon-568807323/
Weta Unleashed: https://tours.wetaworkshop.com/unleashed/tickets/
Resources and Links to connect with us:
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Instagram: https://www.instagram.com/thetourismchatshow
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
31 min - Leadership Lessons in Adventure Tourism - with Anne NewmanIn this episode of the Tourism Chat Show, host Michelle welcomes Anne Newman, the General Manager of Christchurch Adventure Park. Anne, recently named the Akiaki Emerging Tourism Leader at the New Zealand Tourism Awards, shares insights into her career, the challenges she's faced, and the strategies she employs to lead effectively in the tourism industry. The conversation covers topics such as crisis management, team motivation, and the future potential of Christchurch Adventure Park. Additionally, listeners are reminded about the closing dates for the TRENZ applications and are encouraged to stay tuned for upcoming episodes featuring interesting topics and guests in the tourism sector.00:00 Welcome to the Tourism Chat Show00:29 Introducing Anne Newman01:08 TRENZ Unpacked Series02:23 Interview with Anne Newman04:53 Anne's Career Journey08:03 Challenges and Crisis Management13:46 Leadership and Teamwork21:24 Future of Christchurch Adventure Park26:14 Emerging Trends in Adventure Tourism29:14 Advice for Emerging Leaders33:20 Closing Remarks___________________
Powered by https://www.destinatenz.com
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Today's Guest:
Anne Newman - https://www.linkedin.com/in/annenewman1/
Christchurch Adventure Park - https://christchurchadventurepark.com/
To exhibit at TRENZ - https://www.trenz.co.nz/trenz/sellers
Resources and Links to connect with us:
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Instagram: https://www.instagram.com/thetourismchatshow
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
35 min - From Switzerland to Start Ups - with Alex Diethelm
In this episode of The Tourism Chat Show, Michelle welcomes Alex Diethelm from Weekend Getaways and Dogalong. They discuss Alex's journey from Switzerland to New Zealand, her career in tourism, and how COVID-19 spurred her entrepreneurial ventures.
Michelle reflects on insights from the recent Tourism Summit in Auckland, including standout speakers and the Tourism Awards.
Alex shares her experiences in building her businesses, the challenges faced, and the rewarding relationships formed with tourism operators. They also talk about the rise of dog-friendly travel and Alex's public speaking journey.
00:00 Welcome to the Tourism Chat Show01:03 Reflecting on the Tourism Summit04:18 Introducing Alex Diethelm04:57 Alex's Journey in Tourism08:44 Starting Weekend Getaways10:54 Building Relationships with Tourism Operators15:52 Managing Two Websites17:00 The Rise of Dogalong19:34 The Birth of Dogalong20:29 Winning the Jury's Heart21:06 Getting Featured on Seven Sharp23:18 Facing Public Speaking Fears27:11 Tips for Calming Nerves32:46 Future Goals for Dogalong and Weekend Getaways36:12 Conclusion and Contact Information___________________Powered by https://www.destinatenz.com
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Today's Guest:
Alex Diethelm - https://www.linkedin.com/in/alexandra-diethelm/
Weekend Getaways - https://weekendgetaways.co.nz/
Dogalong - https://www.instagram.com/dogalongnz/
Vin Giang's Stage Academy course - https://www.vinhgiang.com/
Resources and Links to connect with us:
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Instagram: https://www.instagram.com/thetourismchatshow
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
38 min
About The Tourism Chat Show
From the publisher's feed
Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re an industry veteran, or just starting out, or you’re just curious about the latest tourism trends and tips, this podcast is your ultimate destination for all things tourism. So fasten your seatbelts, and let’s embark on this exciting adventure together!
Powered by: Destinate NZ www.destinatenz.com
More shows like The Tourism Chat Show
Between Two Beers Podcast
163 Listeners