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The Truth About AI Chatbots in Marketing (and How It Can Be Fixed)
Sid Sudhakaran, Head of Data Strategy & Engineering for North America at Kantar, explains the benefits of the company’s ambitious AI assistant: KAiA. He explains how it democratizes data, when chatbots work for marketers (and when they don’t), and the real customer pain points they are tackling each and every day.
For Further Reading:
Embedding Artificial Intelligence in the World’s Largest Companies
Leveraging GenAI for Connected Insights
Kantar forecasts ten marketing trends for 2026 strategic planning
MMA and Kantar unveil how consumers are using AI
More about KAiA
Listen on your favorite podcast app: https://pod.link/1715735755
View all episodes
By Greg Stuart, Rex Briggs
4.6
1010 ratings
Sid Sudhakaran, Head of Data Strategy & Engineering for North America at Kantar, explains the benefits of the company’s ambitious AI assistant: KAiA. He explains how it democratizes data, when chatbots work for marketers (and when they don’t), and the real customer pain points they are tackling each and every day.
For Further Reading:
Embedding Artificial Intelligence in the World’s Largest Companies
Leveraging GenAI for Connected Insights
Kantar forecasts ten marketing trends for 2026 strategic planning
MMA and Kantar unveil how consumers are using AI
More about KAiA
Listen on your favorite podcast app: https://pod.link/1715735755
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