Ever feel like your veterinary team is stuck in a cycle of nitpicking negativity? You’re not alone. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss dive into a listener's dilemma: how to help a team that only sees each other’s weaknesses rather than strengths. The truth is, this pattern isn’t just a veterinary industry issue—it’s a human issue. When stress runs high, people focus on what’s wrong rather than what’s working. Left unchecked, this behavior can create a toxic culture that impacts morale, productivity, and patient care. But there’s good news: You can break the cycle and foster a more positive, collaborative workplace. Let’s explore how to navigate this challenge and cultivate a strengths-focused culture in your clinic.

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An associate DVM has the chance to buy 40% of their practice, but with a husband-and-wife ownership team, leadership struggles, and a toxic team dynamic, is it the right move? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss break down the risks and rewards of minority ownership in a veterinary practice—from decision-making power (or lack of it) to financial pitfalls and the legal must-haves before signing anything. If you’re considering buying into a practice, this episode is packed with hard truths, action steps, and expert advice to help you make the right call. Let's get into this episode!

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Care is Your Calling

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Selling a veterinary practice is a huge decision—one that comes with financial, emotional, and cultural implications. For many veterinarians, their practice is more than just a business; it’s a legacy they’ve built over decades. But can you sell your practice while ensuring your team, clients, and values remain intact? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark sits down with Dan Blumenthal, CEO and co-founder of Blue River PetCare, to discuss what it takes to transition a veterinary practice while maintaining its core values.

This episode is brought to you ad-free by Blue River PetCare!

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

Workplace bullying is an all-too-common issue in veterinary medicine. Whether it's a toxic team member or an unsupportive leadership structure, dealing with a workplace bully can feel overwhelming. In a recent episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackled a mailbag question from a practice manager struggling with a long-term CSR who is making life miserable for the team. Their discussion sheds light on how to approach, address, and, if necessary, walk away from a toxic work environment. Let's get into this episode!

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Care is Your Calling

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In this episode of The Uncharted Veterinary Podcast, hosts Dr. Andy Roark and Stephanie Goss dive into a common challenge faced by veterinary leaders: handling team concerns when business decisions feel like they prioritize money over patient care. Whether you’re in a corporate-owned or private practice, navigating the balance between financial sustainability and compassionate care is essential. Let’s explore how to address these concerns effectively while keeping your team engaged and motivated.

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Care is Your Calling

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Dr. Kerri Anderson, owner of Fillmore Animal Hospital in California, joins Dr. Andy Roark on the Uncharted Podcast to share how AI scribes revolutionized her practice. By implementing ScribbleVet, Dr. Anderson reduced appointment times from 30 to 22 minutes, maintained productivity after losing a veterinarian, and now consistently leaves on time with all her medical records completed. In this episode, Dr. Anderson breaks down her workflow, highlighting how AI scribes allow her to focus on clients and patients instead of administrative tasks. She explains the setup process, her team's adoption of the technology, and how ScribbleVet has helped deliver better patient care while reducing stress. Dr. Anderson also touches on how the platform generates detailed SOAP notes and client communication seamlessly. Let’s get into this episode!

This episode is brought to you ad-free by Scribble Vet!

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

Failure is often feared, especially in high-stakes environments like veterinary medicine. But what if embracing failure could be the key to developing stronger leaders? In this episode of the Uncharted Veterinary Podcast, Stephanie Goss sits down with Dr. Megan Gilhooly, Vice President of Veterinary Affairs at Banfield Pet Hospital, to explore why failure is an essential part of leadership growth and how veterinary professionals can create environments where failure fuels success. Let’s break down their conversation into practical steps to help veterinary leaders stop fearing failure and start leveraging it for team development.

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Care is Your Calling

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Struggling with team recognition? In this episode of the Uncharted Podcast, Dr. Andy Roark and Stephanie Goss tackle a complex yet common challenge in veterinary practice management: how to implement appreciation programs that resonate with everyone. Inspired by a mailbag letter from a practice leader, they dive into why appreciation programs can sometimes miss the mark and offer practical strategies for making them more inclusive and effective. If you’ve ever tried to do something kind for your team only to face unexpected criticism, you’re not alone. This blog breaks down the situation, mindset, action steps, and takeaways to help you navigate the often emotional terrain of team appreciation.

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In veterinary practices, wage conversations are often challenging but crucial to retaining staff and maintaining a healthy work environment. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a practice manager’s question about advocating for wage increases in a privately owned multi-doctor practice. Their insights provide actionable steps for practice leaders to approach pay discussions with clarity, empathy, and professionalism.

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Veterinary teams thrive on collaboration, creativity, and problem-solving. But what happens when enthusiasm for a team project meets unexpected concerns? In this episode of the Uncharted Veterinary Podcast, Maria Pirita and Dr. Andy Roark dive into a real-life scenario where a veterinary team’s excitement about a fundraising event is challenged by concerns over pet safety and stress. The result? A roadmap for leaders to balance team dynamics, validate feedback, and move forward with confidence. Let’s unpack their key strategies for managing similar challenges in your clinic.

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

Mentioned in this episode:

Care is Your Calling

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