SEO Agency Evolution: From Content Mills to Business Consultants
Guest: Flynn Zaiger, Founder & CEO of Online Optimism
Host: Jeremy Rivera, Unscripted Podcast
Read the full detailed recap blogpost of the interview
Key Takeaways
Bottom Line Up Front: Modern SEO agencies must evolve beyond traditional tactics to become true business consultants who understand conversion funnels, sales processes, and cross-channel marketing strategies to survive the AI disruption.
Guest Background
Flynn Zaiger runs Online Optimism, a 13-year-old SEO agencyStarted solo in New Orleans, now 20 employees with Flynn based in NYCSpecializes in healthcare and higher education but maintains diverse client portfolioBuilt through word-of-mouth and referrals rather than niche specializationCore Discussion Points
The Conversion-First Approach
SEO agencies must examine client conversion processes before focusing on trafficMany agencies skip analyzing what happens after the clickSuccess metrics should tie to business growth, not just rankings or trafficExample: 50% of local service forms never get responses, only 4-5% get same-day repliesContent Strategy in the AI Era
Traditional "good, engaging content" worked from 2012-2024AI tools have "pilfered" most existing content, making differentiation harder#1 rankings becoming vanity metrics unless tied to actual conversionsFocus shifting to multimedia content (video) and unique, unscalable contentLink Building Evolution
Moving from quantity-focused to quality, niche-relevant link buildingTreating link building more like digital PRDiversifying to forums, Reddit, and community platformsAuthority and trust signals remain paramount (Vatican CBD example)Distance from authority sites still matters significantlyThe New SEO Landscape
SEO agencies forced to become more generalist and flexibleScope of services becoming blurrier as tactics multiplyNeed for cross-channel thinking: email, social, video, forumsIn-house teams have advantages due to broader access and integrationPlatform Diversification Strategy
Create content for LinkedIn Pulse, Substack, Medium, SlideShareBuild presence on Reddit, forums, and emerging platforms"Create once, distribute forever" across multiple channelsFocus on platforms with actual audiences, not just DR scoresActionable Advice
Primary Recommendation: Invest in Reddit
Create brand accounts and subredditsClaim profiles early before competitorsEngage authentically in relevant communitiesLong-term play as Google currently rewards Reddit contentUse multiple accounts (personal vs. professional) as allowed by ToSSecondary Strategies
Audit your conversion funnel before optimizing for more trafficUnderstand client sales processes through demos and CRM accessCreate FAQ content for zero-search-volume questions that AI might answerBuild relationships in your industry for natural link opportunitiesThink like a business consultant, not just an SEO tacticianIndustry Insights
AI Overview Impact: LLMs are "drunk" and need guidance, making on-site FAQs more importantGoogle's Vulnerability: Compared to Sears missing the Amazon opportunityAgency Challenges: Pricing pressure from AI tools, need for service diversificationFuture Outlook: Google optimization may be less relevant in 10-15 yearsNotable Quotes
"At the end of the day, you need a human to make a decision."
"Your client is rarely going to measure you just on organic search traffic. They're going to measure you on are you helping to grow the business."
"I think what still works long-term is the unscalable strategy."
Connect with Flynn Zaiger:
Company: Online OptimismReddit: @online-optimism