The Virtuous Cycle of Retention with Erica Keswin

Our latest episode features Erica Keswin, a workplace strategist and bestselling author, and a discussion revolving around the profound impact of the COVID-19 pandemic on the world of work. Erica talks about her latest book, The Retention Revolution, and how leaders must rethink their battle stance in the War for Talent if they want to stay competitive. Ultimately, the key to retaining talent lies in offering growth opportunities, empathetic leadership, flexibility, and — surprisingly — maintaining an open door even when employees choose to move on. TAKEAWAYS The pandemic accelerated the need for a more humane approach to work, making leaders more empathetic and vulnerable. Erica Keswin’s book, The Retention Revolution, explores how leaders can adapt to retain employees in the changing work landscape. In the modern work environment, people expect to change jobs frequently, so companies must focus on intentional onboarding and treating employees well. The definition of "work" is evolving, and companies need to find a balance between technology and human connection. To retain employees, companies should offer growth opportunities, trained empathetic managers, flexibility, and open doors even if employees decide to leave.   A QUICK GLIMPSE INTO OUR PODCAST