Host Planet

This Is How Airbnb Hosts Can Deliver A Great Guest Experience & Secure 5-Star Reviews Every Time


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Vacation rental managers need to go the extra mile in order to deliver a great guest experience and secure those all-important five-star reviews.


On this edition of Host Planet Bitesize, Frank Bosi from Hostfully shares a bunch of brilliant tips to help Airbnb hosts and property managers stand out in this competitive market.


Key takeaways:


• Make sure you personalise the experience.

• Use a digital guidebook to help your guests find everything they need.

• Automate your hosting methods without losing the human touch.


1:22 Experiences overview

2:50 Tip 1: personalisation at scale

5:24 Tip 2: use a digital guidebook

8:13 Tip 3: utilise Viator to earn commission

9:12 Tip 4: offer a memorable local experience

11:52 Tip 5: automation without losing the human touch

14:24 Delight your guests with thoughtful extras

16:01 Hot tip: send a follow-up message just after check-in

18:41 Let your personality shine through

21:05 Go the extra mile to stand out

23:55 Keep the local vendors on side by being a great advocate

25:55 Hostfully’s digital guidebooks and PMS


Looking for a great PMS or digital guidebook? You need Hostfully! Check out these special offers:


Property Management Software: Get $500 off onboarding by using the code PLANET500.


Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.


Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1


Keen to book a Hostfully demo? Click here to connect with Frank: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2C


Email Frank: [email protected]


Host Planet: https://www.hostplanet.club/


James Varley: https://www.linkedin.com/in/jdsvarley/


Episode to check next:


Learn How To Take Great Photos For Your Airbnb: https://www.youtube.com/watch?v=vi9XiAQ1H-0&t=8s


Host Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.


Contact the show: [email protected]


#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #Hostfully #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo

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