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There's no explaining this episode. It's rambling and angry and raw and weird, but probably a very useful episode to listen to.
Mr. AI-is-the-future Peter Syme and Mr. Human-Connection-is-Everything Mitch Bach are joined by two brilliant guys who have made their living creating travel content. Stuart McDonald founded Travelfish to offer true expert insights into Southeast Asian travel destinations. And Matthew Barker is the founder of Horizon Guides, which helps tour operators sell tours by pairing their products with expert content.
Both Matthew and Stuart have spent decades in the travel content business, and have a lot to say about what Google's content updates and the general shift to AI has done to the spirit of travel planning & discovery. But the conversation gets much broader, real quick. Mitch rants about the poverty of fast-food AI tour guide experiences and what it's doing to customer behavior, and Pete valiantly defends technology.
Nothing is firmly decided, but the debate is definite informative for anyone struggling to figure out where we're headed as a tour industry.
Timestamps
4.9
4747 ratings
There's no explaining this episode. It's rambling and angry and raw and weird, but probably a very useful episode to listen to.
Mr. AI-is-the-future Peter Syme and Mr. Human-Connection-is-Everything Mitch Bach are joined by two brilliant guys who have made their living creating travel content. Stuart McDonald founded Travelfish to offer true expert insights into Southeast Asian travel destinations. And Matthew Barker is the founder of Horizon Guides, which helps tour operators sell tours by pairing their products with expert content.
Both Matthew and Stuart have spent decades in the travel content business, and have a lot to say about what Google's content updates and the general shift to AI has done to the spirit of travel planning & discovery. But the conversation gets much broader, real quick. Mitch rants about the poverty of fast-food AI tour guide experiences and what it's doing to customer behavior, and Pete valiantly defends technology.
Nothing is firmly decided, but the debate is definite informative for anyone struggling to figure out where we're headed as a tour industry.
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