This week's question comes from Lindsay, who asks for some insight on the practice of using tiered subscription services in the drive as a way of owning customer retention. Chris hasn't seen much success with this practice, and believes that building those perks into your ELR is the superior method. By raising your rates slightly to account for things like lifetime oil changes, car washes, and loaners, you can set your dealership apart from the rest and offer these amazing perks without having the customer to sign up for what they see as an additional fee.

Thanks for calling in, Lindsay! Remember – if you call in with a question, we'll send you an SDR swag bag with some special goodies. 

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Join the Leaders’ Syndicate Facebook group today - https://bit.ly/3X5qXDo
Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup