In this episode of Spotless Stays we dive into the urgent need for cleaning standards in the short-term rental industry. From how STR operators can learn from hotels to why expensive doesn’t always mean better, Stephanie Flint from Rural Stays shares practical insights to help property managers level up their operations.

Key takeaways:

* Without regulation, quality and consistency vary wildly – and that puts your guest experience at risk.

* Even the highest-paid cleaner needs months of training to meet professional STR expectations.

* STR hosts and managers can elevate their service by borrowing systems and structure from the hospitality industry.

0:59 Reaction to the Spotless Stays series 

1:55 Why STR cleaning needs regulation

4:55 The most expensive cleaner might not be the best

6:50 What can STR operators learn from hotels?

8:49 It takes months to build a good cleaner

11:18 Raising the cleaning industry in STRs

13:31 How Steph can help property management businesses with their cleaning operations

Host Planet: https://www.hostplanet.club/

James Varley: https://www.linkedin.com/in/jdsvarley/

Stephanie Flint: https://www.linkedin.com/in/stephanie-flint-23170351/

Rural Stays: https://www.ruralstaysyorkshire.com/

Episode to check next: Never Charge a Cleaning Fee at Your Airbnb: https://www.youtube.com/watch?v=k4KOSTYZ2n0

Spotless Stays is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.

Contact the show: [email protected]

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