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Join host James Varley for an in-depth interview with holiday let consultant Jane Mack. Before becoming a consultant, Jane helped scale The Arran Team – based on the Isle of Arran off the west coast of Scotland – before selling the business to Cottages.com.

During this episode, Jane runs through her top 10 tips for hosts and property managers who are starting out in the industry.

(2:28) Buying a property management business in Scotland 

(5:10) We never planned to sell until Cottages.com came along

(7:13) Consultancy work with companies who want to scale

(8:34) Tip No. 1: Do your research

(10:06) If money wasn’t an issue, where would you buy?

(12:03) Should I allow pets?

(14:43) Tip No. 2: Make it a home from home

(18:12) Tip No. 3: Put yourself in the guest’s shoes

(20:58) Tip No. 4: Be aware of local regulation

(22:50) Tip No. 5: Budget!

(25:02) Tip No. 6: Have a maintenance schedule

(26:27) Tip No. 7: Property management

(28:40) Tip No. 8: Automate as much as possible

(30:42) Tip No. 9: Less is more 

(32:45) Tip No. 10: Take the rough with the smooth

Links mentioned:

Holiday Cottage Handbook website 

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Jane Mack Consulting

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