This week on Nation we are talking about Toxic customers. What do you do if one of your customers is not worth the money? Some people say that if someone gives you a hard time, then it would make your small business stronger to convince them to love you. I say that is crap. There are just some people out there that are awful. Sometimes you have a window cleaning client that gives you nothing but trouble, and they are just not worth the headaches.
I always say that happiness is worth so much more than an hourly wage. A toxic customer can effect your other window cleaning or pressure washing customers. If it makes you jaded or grumpy your other clients can feel this. Everyone around you can feel this and it WILL effect your bottom line!
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