Lilse McKenna honed her craft under some of New York’s top design talents before striking out on her own. She learned from the best when it comes to systems and processes, but as the leader of her own firm, she’s also left room for her own creativity to run wild. On this episode, she shares how she honed her firm’s aesthetic and what it takes to find clients who are looking for her creative voice.

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Lilse McKenna
Kaitlin Petersen
Business of Home
This episode was sponsored by Universal and Joon Loloi. 

Designers Heather Fujikawa, Jean Stoffer and Grace Start joined host Kaitlin Petersen for a live episode of the show—recorded at the Four Hands showroom in Austin—to hear anonymous designer questions on topics like post-pandemic recruiting tactics, discussing price changes with clients in the era of tariffs, and expanding a firm’s client base to include out-of-state projects. The trio jumped in with advice on modeling your ideal work culture for new team members, staying level-headed in money conversations, and prioritizing communication and organization when working with out-of-state clients.

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House Sprucing
Jean Stoffer Design
Kaitlin Petersen
Business of Home

This episode was sponsored by Four Hands and Crypton.

Ariel Okin’s early look at the industry inspired her to structure her business with a clear separation of the creative and operations teams. She also built a media empire, complete with a digital platform, a podcast and in-person events for design enthusiasts. On this episode, she shares how she stays open to new ideas, what it means to be a leader, a new experiment with delegating, and how writing her first book shaped her outlook about the firm’s next decade.

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Ariel Okin
Kaitlin Petersen
Business of Home
This episode was sponsored by Renewal by Andersen and Dallas Market Center.

Jenna Chused joins the show to answer a question from a designer who is looking for help when it comes to communicating with clients about tariffs. Chused, whose firm is based in Brooklyn, jumps in with advice on why she’s shifted her sourcing approach to shield her business from price volatility, how tariffs show up on her firm’s invoices and how early budget discussions prevent sticker shock further along in the design process.

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Jenna Chused
Kaitlin Petersen
Business of Home

This episode was sponsored by Four Hands and Crypton.

Dan Mazzarini kicked off his career working in retail design before stepping into residential and hospitality work. Today, clients hire his firm for all three—leading to a diverse project mix that keeps his team freshly inspired. On this episode, he shares how he used his firm’s recent rebranding as a team-building opportunity, the one question he uses to kick off every project and how he’s talking to clients about the economics of design in today’s climate.

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Dan Mazzarini
Kaitlin Petersen
Business of Home
This episode was sponsored by Renewal by Andersen and Dallas Market Center.

Anissa Zajac joins the show to answer a question from a designer who is looking to scale her business by expanding into new markets. Zajac, whose firm is based in Indianapolis, jumps in with advice on the importance of setting clear expectations with clients from the outset, establishing in-person touchpoints at key moments in the design process, and the remote project management tools that keep all team members on the same page.

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Anissa Zajac
Kaitlin Petersen
Business of Home

This episode was sponsored by Four Hands and Crypton. 

Heather Fujikawa quickly realized that she wanted her firm to be about more than herself, and built up a team early on so that her budding design business could grow exponentially. The secret, she says, is a work environment specifically designed for each employee to thrive.

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House Sprucing
Kaitlin Petersen
Business of Home
This episode was sponsored by Joon Loloi and Serena & Lily. 

Noz Nozawa joins the show to answer a question from a designer who’s finding it difficult to expand her team. Nozawa, whose firm is based in San Francisco, jumps in with advice on the value of investing in a professional recruiter to find top talent, how to gauge a candidate’s design passion in the interview process and why it’s essential as principal to set the firm’s standards for boundaries and communication.

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Noz Nozawa
Kaitlin Petersen
Business of Home

This episode was sponsored by Four Hands and Crypton. 

Jean Stoffer and Grace Start’s multigenerational firm always has an eye towards the future. They’ve paved a path to growth by launching new ventures—including a cabinetry business, a home store and a Magnolia network show—all while making sure to protect the creativity that got them here in the first place.

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Stoffer Home
Kaitlin Petersen
Business of Home
This episode was sponsored by Joon Loloi and Serena & Lily. 

Georgia Zikas joins the show to answer a question from a fellow designer whose firm is experiencing a slowdown in new business. Zikas, whose firm has offices in Boston and West Hartford, Connecticut, jumps in with advice on why slower periods provide an opportunity to fine-tune processes, tips for curating a network that produces potential clients and the importance of conducting regular assessments on a firm’s financial health. 

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Georgia Zikas
Kaitlin Petersen
Business of Home

This episode was sponsored by Four Hands and Crypton.