Businesses need artificial intelligence more than ever, but it’s a long road to get from ChatGPT to answering all of the data security, ethical guardrails and organizational readiness required to operationalize AI, Salesforce’s CEO of AI Clara Shih explains to Bloomberg Intelligence analyst Anurag Rana. In this episode of the Tech Disruptors podcast, Shih joins Rana for an in-depth conversation about generative AI’s potential and what key areas enterprises need to focus on today to position them well for the future.