“Good businesses have customers. Great businesses have fans. Incredible businesses have audiences." - Ron Baker The finer details of this episode:<ul><li>Using metrics to continuously improve service delivery and set up key predictive indicators to test hypotheses</li><li>Setting boundaries with clients and educating them on what is reasonable in terms of communication and response time</li><li>Importance of delivering results as a professional, rather than just charging for time or tasks</li></ul> Episode resources:<ul><li>Summit Virtual CFO by Anders website – <a href='http://www.summitcpa.net'>summitcpa.net</a></li><li>If you have questions or would like to be a guest on the show, email us at <a href='mailto:mcpasuccessshow@anderscpa.com'>mcpasuccessshow@anderscpa.com</a></li><li><a href='https://www.verasage.com/'>VeraSage Institute</a></li></ul>

“Good businesses have customers. Great businesses have fans. Incredible businesses have audiences." - Ron Baker The finer details of this episode:Using metrics to continuously improve service delivery and set up key predictive indicators to test hypothesesSetting boundaries with clients and educating them on what is reasonable in terms of communication and response timeImportance of delivering results as a professional, rather than just charging for time or tasks Episode resources:Summit Virtual CFO by Anders website – summitcpa.netIf you have questions or would like to be a guest on the show, email us at mcpasuccessshow@anderscpa.comVeraSage Institute

“Good businesses have customers. Great businesses have fans. Incredible businesses have audiences." - Ron Baker The finer details of this episode:<ul><li>Using metrics to continuously improve service delivery and set up key predictive indicators to test hypotheses</li><li>Setting boundaries with clients and educating them on what is reasonable in terms of communication and response time</li><li>Importance of delivering results as a professional, rather than just charging for time or tasks</li></ul>&nbsp;Episode resources:<ul><li>Summit Virtual CFO by Anders website&nbsp;– <a href="http://www.summitcpa.net" rel="noopener noreferrer">summitcpa.net</a></li><li>If you have questions or would like to be a guest on the show, email us at <a href="mailto:mcpasuccessshow@anderscpa.com" rel="noopener noreferrer">mcpasuccessshow@anderscpa.com</a></li><li><a href="https://www.verasage.com/" rel="noopener noreferrer">VeraSage Institute</a></li></ul>

Transform Your Business Model: Implementing After-Action Reviews and Creating a Value Proposition with Ron Baker (Part 2)

Are you the owner of an accounting firm? Do you want to make your firm more profitable? Are you interested in providing Virtual CFO services to clients?Dedicated to perfecting Virtual CFO Services since our inception in 2002, Summit CPA Group, now Summit Virtual CFO Services by Anders, serves as Virtual CFOs for over 100 clients throughout North America. While most accounting firms focus on the past, our Virtual CFO team focuses on the future. This podcast seeks to help accounting firm owners like you learn how to provide successful Virtual CFO Services and become profitable. Tune in bi-weekly as our hosts Tom Wadelton, Virtual CFO, and Adam Hale, Partner at Anders CPAs + Advisors, interview industry-leading experts to share knowledge, as well as Adam’s experience acquired from more than 20 years as the lead provider of Virtual CFO services in North America. We'll answer some of the most common questions like how do I provide accounting services virtually? What's it like running a distributed team? And much, much more.

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Transform Your Business Model: Implementing After-Action Reviews and Creating a Value Proposition with Ron Baker (Part 2)

Transform Your Business Model: Implementing After-Action Reviews and Creating a Value Proposition with Ron Baker (Part 2)

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