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When we assess that others are held to different standards than us or we have a boss who continually changes their mind, what's the impact? Ila and Charles talk about how inconsistencies in others' behaviour damages trust and how to have conversations that mend, using a framework and "trusted" language.
We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.
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Do you ever get a niggling feeling that someone isn't trustworthy? What makes you feel that way? In this first episode of 2023, Ila and Charles discuss the fact that, unfortunately, not everyone is to be trusted. They discuss what your body could be telling you and how to balance gut feelings with factual data.
We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.
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Implicit promises are the assumed commitments we believe others have made to us, even when they haven’t spoken them. They are the things we believe they “should” do. And you know what they say about assuming. Ila and Charles get into a juicy conversation about what happens when we don’t clarify what we expect of another person or what they are prepared to do for us. Spoiler alert: Having a clarifying conversation can prevent the inevitable crumbling of trust that is a common result of these nasty “implicit promises.”We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.
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“Seeking help is an expression of trust.” Upon hearing this quote from Adam Grant, we immediately wanted to unpack it in this week’s episode. No one knows everything; we all need help sometimes. But asking for help is hard for many of us and particularly difficult if trust is lacking in a relationship. This week’s conversation is inspired by Adam Grant’s quote and the use of it by a public speaker in telling her story of deep struggle and vulnerability.
We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.
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Dealing with anyone who consistently fails to come through on their commitments is difficult. When it’s your leader, it can be downright painful, career-limiting if you choose to address it, or completely overwhelming if you ignore it. Ila and Charles use a listener story to illustrate how to talk to a consistently unreliable leader and come out the other side with a stronger relationship.
We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.
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Most teams shift from time to time, if not regularly. Each time someone new joins the team, critical conversations need to be had to create understanding and alignment of the team’s shared vision, agreed-upon behaviours, and standards of competence. Inspired by a listener’s real story, Ila and Charles talk about the dynamics that shift when team members change and what you can do to maintain trust and keep your team focused and aligned.
We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.
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When a peer is promoted and is now your boss, things change. The situation can become more complicated when one of the other team members applied and didn’t get the promotion. It can feel overwhelming, and many new leaders have no idea where to start. Ila and Charles describe the courageous things a new leader can do to build trust in all this complexity.
We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.
Send us a message - we'd love to hear from you
Have you joined a team only to realize something was amiss? When a leader joins a new team, we inherit everything that came before us and sometimes that includes distrust. In this episode, inspired by a listener's story, Ila and Charles discuss the indicators of a team that had low trust, even distrust and what, as a new leader, we can do to build trust.
We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.
Send us a message - we'd love to hear from you
How often are you asked to “trust the process” about something you don’t understand? While that phrase is meant to quell the unease that comes with following an unfamiliar process, it can create more unease rather than less. Ila and Charles discuss why it’s difficult to trust a process, especially one we don’t fully understand and how we can help others we are asking them to trust the process.We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.
Send us a message - we'd love to hear from you
Don’t believe everything you think you know. Your beliefs about what trust is, how it’s built, maintained, damaged, and repaired have been developed over your life so far. Ila and Charles debunk 5 commonly held “myths” that will have you examining some of your beliefs about trust and possibly re-thinking assessments you’ve made in your relationships.
We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.
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