In this episode I’ve got two absolute powerhouses joining me on the Fixed Ops Roundtable. First up, Dennis McGinn, the founder of Rapid Recon, a guy who’s been leading the charge in transforming how dealerships think about reconditioning. Alongside him is Josh DeYoung from Velocity Automotive, a hands-on expert who’s been in the trenches with dealers across the country, helping them streamline their operations and boost profitability.

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What we discuss in this episode:

We dive into some eye-opening topics that can seriously move the needle for your dealership. Dennis and Josh walk us through the real impact of tools like OBD-II scanners and why having the right data early on is a game-changer—not just for profit per vehicle, but for customer satisfaction too.

We also tackle a big pain point: the age-old tension between fixed and variable ops. These guys share actionable strategies to get everyone on the same page and show how to make reconditioning a seamless, profit-driven process. Trust me, the insights here could save you time, money, and a whole lot of headaches.

You’ll learn how to:

• Turn reconditioning into a profit center rather than a bottleneck.
• Use data to make better decisions and eliminate guesswork.
• Streamline communication across departments for faster cycle times.
• Create processes that not only drive results but improve employee satisfaction.

This episode is packed with value for anyone in the dealership world. Whether you’re on the variable side, fixed side, or somewhere in between, there’s something here for you.

Listen to the episode featuring Dennis McGinn & Josh DeYoung for even more insights!

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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY

Thanks, Dennis McGinn & Josh DeYoung

Connect with Ted Ings and the Fixed Ops Roundtable:

1. Register for the next Fixed Ops Roundtable Event
2. Ted Ings on LinkedIn
3. Center for Performance Improvement