UC Today

UC Today

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UC Today episodes

  • Big UC Update: Tango Networks

    In this insightful UC Today interview, host Kieran Devlin speaks with Lee Essex, SVP of Global Sales and Marketing at Tango Networks. With over two decades of telecommunications experience, Lee shares how Tango Networks is changing the game by extending UC capabilities to mobile devices through their innovative global mobile network. 

    Learn why this solution is particularly valuable for organizations looking to empower frontline workers and why more companies are adopting a mobile-first approach to their communication strategy.

    Tango Networks operates as a "thick MVNO" with their own global IMS core, partnering with mobile carriers to extend UC capabilities to mobile devices. Their technology integrates with platforms like Microsoft Teams and Webex through eSIM technology.

    Key points:
    Mobile-First Approach: Tango's technology uses the native mobile network to extend UC capabilities to all employees, eliminating multiple devices and enabling mobility for frontline workers without relying on data connections.
    Global Coverage: With service in 16 countries and roaming in 23 more regions without additional charges.

    Easy Implementation: eSIM technology allows activation in minutes by scanning a QR code.

    AI Enhancement: Captures conversation data from frontline workers for automated workflows and insights.

    Next Steps: Visit Tango Networks' website to schedule a demo and learn how their solution can extend your UC investment to every employee regardless of location.

    24 min
  • From Legacy PBX to AI Voice: Dstny’s Call2Teams Journey

    In this episode of UC Today, host Christopher Carey sits down with Lee Hamilton, Head of Product Marketing at Dstny, to explore the evolving landscape of Microsoft Teams. Lee shares insights on how Dstny’s Call2Teams service empowers service providers and enterprises to seamlessly integrate voice into Teams while maximizing existing infrastructure. If you’re curious about hybrid work, AI-driven communications, and the future of unified communications, this conversation is packed with actionable insights.

    Discover how Dstny is redefining voice integration in Microsoft Teams:

    Seamless Teams Telephony: Learn how Call2Teams plugs directly into existing PBX and UC systems, enabling organizations to maintain legacy infrastructure while embracing Teams’ platform.

    Hybrid Work Enablement: Explore how Dstny supports a hybrid workforce, offering scalable solutions for companies of all sizes and industries.

    AI Integration Through Voice: Understand why voice is the foundational layer for AI in customer interactions, meeting assistants, and sentiment analysis.

    Partner and Customer Success: Hear about the positive impact Dstny has had on service providers’ growth, ARPU, and customer retention through Teams integrations.

    Dstny’s Call2Teams is more than a service, it’s a strategic tool for enhancing employee and customer experiences while laying the groundwork for AI-driven communications. Whether you’re a service provider or enterprise decision-maker, this discussion highlights practical ways to leverage Teams and stay ahead in the evolving UC landscape.

    11 min
  • Take Back Control: Why Smarter UC Management Is the Key to AI Success

    In this UC Today Q&A, host Kieran Devlin sits down with Tim Jalland, Solution Manager at VOSS, to discuss how enterprises can reclaim visibility and control of their UC environments. As hybrid work, cloud migrations, and AI adoption reshape IT operations, many organisations are struggling with complexity, rising costs, and reactive service management. Tim shares how VOSS helps enterprises modernise their UC management, empowering IT teams to make smarter, data-driven decisions and prepare for an AI-enabled future.

    Enterprises are under pressure to deliver reliable, cost-efficient UC services—but visibility and control have never been harder to maintain. In this insightful discussion, Kieran and Tim unpack how to break free from the cycle of firefighting and unlock lasting operational excellence.

    In this interview, you’ll learn:

    • Why enterprises are losing control over their UC environments—and the hidden costs of doing nothing
    • How VOSS guides customers from proactive insight to full automation, enabling sustainable service improvements
    • The crucial link between UC optimisation and AI-readiness, including real-world examples involving Microsoft Copilot
    • A case study from a global manufacturer that achieved 20–25% cost savings and greater strategic control after transforming its UC service with VOSS
    18 min
  • The Future Is Multimodal: How AI Is Redefining Business Conversations

    In this episode, we dive into one of the most transformative shifts in enterprise tech: the rise of multimodal AI. 

    Susie Harrison is joined by David Casem, CEO at Telnyx, to discuss how artificial intelligence is redefining the way businesses communicate - from voice to video, chat to real-time transcription, and everything in between. 

    What does the future of business conversations look like when AI can see, hear, understand, and respond - across every channel? Stay tuned as we explore what it means to go truly multimodal.

    27 min
  • How the Move to Mobile First Reduces Cost and Increases Sustainability

    UC Today's Kristian McCann sits down with Lee Essex, Senior VP of Global Sales and Marketing at Tango Networks, to explore the immense gains that can be had in the shift toward mobile-first UC. 

    If you’re ready to future-proof your communication stack while cutting costs and carbon footprints, this interview is your roadmap.

    You can learn more about the savings in costs and emissions you can make by removing your desk phones by visiting Tango Networks dedicated emissions calculator here: https://tango-networks.com/value-calculator/

    Lee Essex dives deep into the forces reshaping enterprise communications, offering actionable insights for IT leaders and decision-makers. Key highlights include:

    🔵 User-Centric UC: Why employees’ preference for personal devices makes BYOD the logical step
    🔵 Cost & Compliance Wins: How converging mobile and desk communications slashes hardware costs and maintains ironclad compliance in regulated industries.
    🔵 AI Meets Mobility: How this BYOD plugs into your UC system natively and allows ROI on AI in streamlining workflows, from smarter call routing to real-time collaboration enhancements.
    🔵 Sustainability in Action: Reducing e-waste through BYOD policies, and why ESG metrics are becoming a core pillar of UC procurement.

    13 min
  • Intermedia - Services are Key to Differentiate with Microsoft Teams - UC Today News

    UC Today's David Dungay hosts John Tucker, VP of Product, Intermedia In this session we discuss the following:

    1) Challenges surrounding delivering a seamless Microsoft Teams Operator Connect experience
    2) How Service Providers can stand out with a Teams proposition
    3) Avoiding the 'commodity trap' by building higher value propositions

    If you're looking for more information on this topic, visit https://intermedia.com

    Produced by UC Today News - Unified Communications & Collaboration Tech News #UCaaS #ChannelNews #MicrosoftTeams

    Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter and LinkedIn pages.

    For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

    16 min
  • Big UC Update: Kurmi Software

    In this episode of UC Today, host David Dungay sits down with Micah Singer, CEO of Kurmi Software, to unpack the ever-growing complexity of Unified Communications (UC) in the enterprise space. With 25 years in the industry and a track record of scaling telecom platforms, Micah shares his insights into why the future of UC isn’t just about innovation—it’s about managing the sprawl with smart, scalable software. If you're in IT, enterprise communications, or managing thousands of users, this is one you can’t afford to skip.

    Enterprise UC used to be simple. Not anymore. Between cloud migration, hybrid work demands, and sprawling tool stacks, UC leaders are drowning in complexity. That’s where Kurmi comes in—and in this exclusive interview, CEO Micah Singer pulls back the curtain.

    💡 Highlights from the conversation:

    Kermie’s mission to be the “glue” between IT systems and UC platforms—helping enterprises automate workflows at scale.

    Why provisioning at enterprise scale (25,000+ users) needs more than spreadsheets—and where legacy tools fall short.

    How security, onboarding, and cost control are driving demand for smarter UC estate management.

    Micah’s take on AI: great for speeding up software development, but not quite ready to handle precision automation (yet).

    Singer also offers a rare peek into Kurmi's roadmap, company culture, and the evolving role of service providers, VARs, and SIs in the enterprise tech stack.

    21 min
  • Comms VNext 2025: Key Takeaways with Jabra's Josh Blalock

    UC Today Journalist Kristian McCann sat down with Josh Blalock, Chief Evangelist at Jabra to break down key insights from Comms VNext 2025. 

    In this exclusive interview, Josh Blalock revealed main themes of the conference, and key insights gained from it, including industry discussions on AI's evolving capabilities on Microsoft Teams, the interest in governance strategies addressing security concerns in hybrid work environments, and how attendees and hosts explored the intricacies of managing complex deployments.

    16 min
  • Big UC Update: MAXHUB

    In this insightful interview, Sam Malik, Vice President of Sales and Marketing at MAXHUB, tells UC Today's Kristian McCann about the company’s innovative approach to reshaping the Pro AV market. 

    With a focus on designing and engineering their own products, MAXHUB pushes to make new user-friendly solutions and future-proof technologies.

    This conversation delves into the trends driving the industry forward, MAXHUB's commitment to plug-and-play simplicity, and their plans to showcase groundbreaking products at Infocomm. 

    Key topics of the video:
    The Power of Simplicity: Why plug-and-play solutions are becoming essential for seamless collaboration in today’s workplace.
    Future-Proof Technology: How MaxHub integrates AI and upgradability into its products to stay ahead of industry trends.
    Microsoft Teams Certification: The role of certified solutions like MaxHub’s Xboard in enhancing team collaboration.
    What’s Next for MaxHub: A sneak peek at their upcoming product showcases at Infocomm and their readiness for Windows 11 IoT.

    Whether you’re a tech enthusiast, an IT decision-maker, or simply curious about the future of UC, find out more about how MAXHUB's products can help by visiting their website.

    17 min
  • The Latest UC News on Trump Tariffs, Google Next, Canva Create and Microsoft's Copilot

    In this episode of The Big UC News Show on UC Today, host David Dungay and co-host Kieran Devlin bring together an all-star panel of experts: Zeus Kerravala, Irwin Lazar, Melody Brue, Evan Kirstel, and Craig Durr. They break down the biggest developments in UC and collaboration - from Google’s jaw-dropping AI showcase from Google Next and Canva’s surprising push into productivity, to Microsoft Copilot’s evolution and the massive impact of U.S. tech tariffs. If you're in the UC space or simply trying to keep up with where work tech is headed, this is the must-watch conversation.

    Our expert panel shares sharp insights, strong opinions, and some healthy skepticism on:

    Google’s AI Overdrive: From turning the Wizard of Oz into a Sphere-worthy immersive experience to embedding Gemini into chat, Docs, and Sheets—Google's enterprise AI play is bold, but will it stick?

    Canva’s Quiet Disruption: With new AI tools like MagicCharts and Canva Code, the design platform is now elbowing its way into the productivity suite arms race—complete with integrations into Teams and Slack.

    Microsoft Copilot’s Vision: Screen-reading, task-completing, memory-enabled Copilot is here. Useful or creepy? Our panel weighs in on its bold new direction.

    Tariff Turbulence: Logitech pulls back guidance, and vendors brace for pricing chaos as 100–150% tariffs loom. Will innovation and supply chains survive the hit?

    Plus, hear about Enterprise Connect’s big move to Vegas, whether it’s still got its mojo, and which show is stealing its thunder.

    34 min

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News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the…