UC Today's David Dungay hosts Anand Viswanathan, AVP & Global Head - CCaaS, Tata Communications.

In this session, we discuss the following:

• The big customer challenges for businesses trying to implement a CCaaS strategy
• Is CCaaS the answer to great CX?
• Why should customers want a simplified experience when it comes to CCaaS?

Rob Scott talks to former Zoom Chief Product Officer Oded Gal about the top uses for Generative AI and platforms like ChatGPT and Google Bard in enterprise communications.

They discuss personal assistants, enhanced meeting experiences and workflow automation. Oded offers viewers expert insight into the future of work and hybrid workplace communication and collaboration.

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UC Today's Tom Wright hosts Kyle from Variphy. 

In this session we discuss the following:

• How organisations benefit from call analytics 
• Key features of Variphy's Zoom and Cisco analytics 
• What's coming down the line from Variphy

To find out more visit Variphy.

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You can also join in the conversation on our Twitter and LinkedIn pages.

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UC Today's David Dungay hosts Chris Blagg, COO & Co-Founder, Fuse 2. 

In this session we discuss the following:

• Has the last three years changed the way/ pace in which companies are willing to move to cloud technology? 
• How Is Fuse 2 differentiating when it comes to cloud migrations? 
• Where are the opportunities for channel to get the most out of this period? 
• Top tips to help them get their hybrid offering right? 

To find out more visit Fuse2.

Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Craig Durr, Senior Analyst, Wainhouse & Max Makeev, Co-Founder, Owl Labs join David Dungay, Editor in Chief, UC Today for this latest interview.

Key talking points include:

• The MOST critical technology components needed to create a hybrid meeting room today
• The impact of AI on the meeting room space
• How to create great hybrid meeting rooms

UC Today's David Dungay hosts Andy Macqueen, EMEA Business Development Director, Spectralink & Evan Kirstel, B2B Social Influencer, BC Strategies.

In this session we discuss the following:

• Why do UCaaS solutions make a difference when connecting deskless with the rest of the business?
• How can IT teams effectively manage their distributed workforce in a hybrid environment?
• Where can partners add tangible value to companies with a distributed workforce?

In this episode of The Latest Big News, hosts Rob Scott and David Dungay welcome some of the industry’s top analysts to talk about the latest news in the industry.

The panellists discuss a variety of hot topics in the UCaaS space, including:

• Zoom's latest financials, including Zoom Phone growth
• Avaya's emergence from Chapter 11
• Lifesize enters bankruptcy proceedings
• Microsoft Executive pushes back on return to the office policy
• Which communications channel would you drop? - survey results

Our panel features the following UC experts:

• Evan Kirstel, Social Media Strategist, BCStrategies
• Zeus Kerravala, Principal Analyst, ZK Research
• Dom Black, Head of Research, Cavell Group
• Irwin Lazar, President, Metrigy

Following a successful second annual event in Manchester, Rob Scott from UC Today speaks to Tanya Cooper, Commercial Director & Head of UCX at Imago Techmedia about their recent event highlights.

Upcoming UCX Events:

• UCX USA - Austin, Texas, September 13-14, 2023
• UC EXPO Europe - London, UK, October 4-5, 2023

UC Today's David Dungay hosts Chloe Emm, Growth Director at Oak Innovation.

In this session, we discuss the following:

• What are the big challenges facing businesses looking to implement Teams Call Recording right now?
• Why is certification so important for a Teams call recording solution?
• Which industries are you seeing the biggest opportunities for partners to bring call recording solutions in Teams to and why?
• How does Oak’s approach to call recording bring flexibility to customers?

Rob Scott from UC Today news is joined by Jason Moss, VP of Corporate Development and Alliances, Q-SYS and Shannon MacKay, General Manager, WW Smart Collaboration Business Group, Lenovo.

Q-SYS has partnered with Lenovo to offer bundled room compute solutions with Q-SYS audio, video, and control. This collaboration aims to expand the reach of both companies in the UC market by providing a complete offering for customers looking to deploy high-impact spaces. The partnership aims to tap into the rising demand for high-impact spaces in the collaboration market.

The collaboration will be available through Q-SYS channels and partners, providing customers with a top-to-bottom offering that makes it easier to adopt and deploy dynamic and scalable meeting spaces for a smarter collaboration experience. “The high-impact space market is driving the collaboration space and we foresee the market rising to 11.3 million spaces by 2025 with the potential for nearly $140 billion in revenue,” concludes Rob Arnold, Industry Director, Information & Communications Technology, Frost & Sullivan.