Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.

https://www.itbusinesspodcast.com/thread/

Discover how Thread is reshaping IT service management with next-gen AI features and hear firsthand business insights that will inspire MSPs to scale smarter and deliver better client outcomes.

• Matt Linn explains Thread’s new customizable AI voice agent powered by Cartesia.
• Exclusive scoop: Thread’s service intelligence and memory features for MSPs.
• How Thread helps eliminate non-billable dispatch roles and boost profitability.
• Insights into Thread’s PitchIT win, conference success, and major financing round.
• Best practices for MSP cloud, hybrid, and on-prem services in changing environments.

Companies, Products and Books Mentioned: 

• Cartesia AI: https://cartesia.ai
• IT Nation Connect: https://www.connectwise.com/it-nation/connect
• AI Service Unleashed (2025): https://www.getthread.com/aisu-2025
• AWS: https://aws.amazon.com
• PitchIT: https://www.connectwise.com/it-nation/pitchit
• Space Center Houston: https://spacecenter.org

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.

https://www.itbusinesspodcast.com/thread/

Want to know how leading MSPs gain real visibility and sell modern security? Tune in as Cavelo launches ‘Flash’—the risk assessment tool MSPs have been waiting for! Don’t miss this unfiltered conversation about MSP sales, cybersecurity roadblocks, and Cavelo’s powerful new solutions—straight talk with industry veterans!

• Learn how the Flash platform works and why it’s free for existing users
• Gain MSP-tested advice on asset discovery, vulnerability management, and regulatory compliance
• Get real-world selling strategies for security services
• Discover how Cavelo’s tools let you protect what you can't see

Companies, Products and Books Mentioned:

• Cavelo: https://cavelo.com
• IT Nation: https://www.connectwise.com/it-nation
• Tenable: https://www.tenable.com
• Qualys: https://www.qualys.com
• Florida Bar: https://www.floridabar.org

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.

https://www.itbusinesspodcast.com/thread/

Join Mike Psenka at IT Nation Orlando as he reveals how Moovila enables MSPs to develop efficient workflows, reduce errors, and leverage automation. The episode sheds light on competency ladders, staff optimization, and industry-specific templates for success.​

• Learn why career progressions and entry-level roles are changing.
• Get the scoop on Moovila’s Project Hub, built by and for MSPs.
• Real feedback from customers driving product features and enhancements.
• Explore memorable partnership moments and the “blurple cow” movement.

Links:

• Moovila: https://www.moovila.com
• IT Nation: https://www.itnation.com
• GTIA Innovative Vendor Award: https://poweredservices.io/gtia-awards
• CRN AI100: https://www.crn.com/news/cloud/the-2025-crn-ai-100-innovators
• LinkedIn (Moovila): https://www.linkedin.com/company/moovila/
• CMMC: https://www.acq.osd.mil/cmmc/ (Cybersecurity Maturity Model Certification)
• Pitch It: https://www.connectwise.com/pitchit

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.

https://www.itbusinesspodcast.com/thread/

Recorded live at IT Nation Orlando, Uncle Marv sits down with Khanh Tran, CEO of Biorn Cyber Group, to break down what CMMC compliance truly involves for MSPs, from level distinctions to remediation hours and policy controls. The conversation covers the evolving complexity in cybersecurity requirements, why veteran-led organizations stand out, and how boutique services can empower small/medium businesses without breaking budgets. Key resources like IntelliGRC, FedRAMP compliance, and the importance of integrity in cybersecurity consulting are discussed in depth.​

If you want to future-proof your MSP with up-to-date cybersecurity compliance, tune in to this candid IT Nation interview. Khanh Tran’s practical wisdom on CMMC, cost realities, and building partnerships offers game-changing insights.

Why Listen

• CMMC explained—what MSPs must know now
• Real-world examples of primes and subs navigating compliance
• Level One vs Level Two: actionable insights and hours required
• FedRAMP, technical controls, and trusted enclaves demystified
• Cost breakdowns for staffing, outsourcing, and risk management
• RPOs and integrity: how to choose the right cybersecurity partner
• Veteran leadership story—servant leadership and mission-driven hiring

Links from the show:

Mentioned Entities

• Biorn Cyber Group: https://biorngroupcyber.com
• IntelliGRC: https://intelligrc.com
• NIST: https://www.nist.gov
• FedRAMP: https://www.fedramp.gov
• Senteon: https://senteon.co/
• Goo Goo Dolls: https://googoodolls.com

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Thinking ThreatLocker is spyware? Think again! Uncle Marv breaks down what ThreatLocker really does. Uncle Marv also shares candid stories and lessons for MSPs, from protecting client networks to handling difficult provider transitions and legal compliance. If you’re serious about your MSP reputation and want to stay on the right side of the law, this episode is a must-listen.​

• Understand why ThreatLocker is not spyware and how it actually protects client environments.
• ​Learn practical ways to educate both clients and vendor technicians about modern security and application allowlisting.
• Recognize the importance of MSP professionalism, especially during client offboarding or provider transitions.​
• Grasp legal risks for MSPs in Florida if RMM or EDR agents are left behind, including the consequences cited under Florida Statute 815.06.

Read Florida Statute 815.06 (Offenses Against Computer Users): https://tinyurl.com/4bpbsu78

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Uncle Marv closes out day two at the ASCII Cup by sitting down with Jason Jones from Microsoft, sharing proven tips to leverage the latest Microsoft partner program changes and security bundles. The conversation covers everything MSPs need to know about the new Defender and Purview Suites, actionable Copilot deployment, and best practices in using the partner portal and MS Learn for ongoing training. Enjoy authentic stories, practical advice, and a few sports laughs as the show highlights the importance of listening to MSP feedback, fostering community collaboration, and staying current on essential security tools.​

• Explore how Microsoft’s latest partner program changes enable MSPs to deliver robust cloud security, streamline licensing, and unlock new revenue streams with AI-powered Copilot and Defender Suite.
• This episode spotlights community-driven MSP innovation, Microsoft’s hands-on approach at ASCII, and top strategies for mastering partner portal benefits and training with MS Learn.
• ​Uncover key takeaways for every MSP, from actionable Copilot prompts and essential AI guardrails, to maximizing client value through new security licensing and hands-on distributor support at ASCII Edge.

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Live from the energetic ASCII Cup in Philadelphia, Uncle Marv and tech community leader Ken Patterson cover what matters most to the IT channel: people, purpose, and progress. They reflect on Alan Weinberger’s legacy, the role of events in bringing MSPs together, and how shifts like COVID, cloud, and now AI continue to re-shape both operations and client expectations. Ken tells the Todyl story, emphasizing GRC and unified security, while also sharing personal advice for MSPs aiming to move from break-fix to true consultative partnership.

Companies, Products and Books:

• Todyl: https://todyl.com/
• ASCII Group: https://www.ascii.com/
• PAX8: https://www.pax8.com/
• ConnectWise: https://www.connectwise.com/
• Alan Weinberger (ASCII Founder): https://tinyurl.com/ynx7xbxr
• IT Nation: https://www.connectwise.com/theitnation

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Ready to level up your MSP business? This episode dives deep into the strategies that power rapid growth, smarter product selection, and lasting success—directly from peer group leaders with decades of experience.

• Discover how MSP peer groups like ASCII Spark can help your business multiply revenue, streamline product decisions, and share real industry best practices. Featuring insights from Erez Zevulunov of MIT Consulting.
• Explore the evolution of managed services, from cybersecurity to AI, as Erez Zevulunov explains why joining ASCII Spark is essential for collaboration, rapid growth, and making smarter choices for your MSP.
• Find out how leading MSPs leverage peer groups to drive 10-15% year-over-year growth, integrate flexible security solutions, and stay ahead in the competitive tech landscape with expert advice from MIT Consulting and ASCII Spark.

Companies, Products and Books: 

• MIT Consulting: https://mitconsulting.ca/
• ASCII Spark Accountability Groups: https://www.ascii.com/accountability-groups
• SentinelOne: https://www.sentinelone.com/
• BlackPoint Cyber: https://blackpointcyber.com/
• Huntress: https://www.huntress.com/
• Ingram Micro: https://www.ingrammicro.com/
• Rob Rae: https://www.linkedin.com/in/robtrae/
• ASCII EDGE: https://www.asciievents.com/

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Join Uncle Marv for an enlightening conversation unveiling the rewards and challenges of leading MSP peer groups, shared by US iTek’s David Stinner at ASCII Edge.​

• Learn how ASCII Spark peer groups elevate MSPs through collaboration, sharing success stories, best practices, and practical change, as David Stinner unpacks lessons from his journey.
• Discover actionable insights for MSP owners—David Stinner reveals how peer groups can accelerate business growth, tackle technical hurdles, and inspire leadership in the IT sector.
• ​Tune in for the inside scoop on MSP best practices, technical case studies, and peer group leadership strategies that have set US iTek apart, all presented live from ASCII Edge.

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode recorded at the ASCII Cup in Philadelphia, Uncle Marv welcomes Dawn Sizer, co-founder and CEO of 3rd Element Consulting, to share her MSP journey rooted in a service-first and security-first philosophy. Dawn describes the evolution of her company from a physical security subsidiary to a leading MSP, emphasizing client flexibility without hidden costs and tackling tough projects like ISP moves with patience and expertise. She highlights exciting developments in AI, including agentic AI tools integrated into their CRM system, Go High Level, which promise to improve workflow and client engagement.

Dawn also reflects on the tremendous value of belonging to the ASCII MSP community, lauding its supportive network and the women’s group initiative for fostering open, solution-oriented discussions. Fond memories of Alan Weinberger, ASCII’s founder, underscore the tight-knit, caring atmosphere of the MSP world. Her recognition with the 2025 Channel Pro MSP Leadership Award serves as a testament to genuine service and leadership.

Companies, Products & Books: 

• 3rd Element Consulting: https://3rdelementconsulting.com/
• ASCII Group: https://asciigroup.org
• Go High Level (CRM): https://www.gohighlevel.com
• Channel Pro MSP Leadership Award: https://www.channelpronetwork.com/2025/08/12/top-msps-for-2025-channelpro-network/
• HubSpot: https://www.hubspot.com
• Tech Tribe: https://techtribe.com

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.