The HBR Channel

Undercover Boss: A Fictionalized Case Study

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An airline boss goes undercover to gather ideas for speeding up the cleaning of planes in between flights. Watch the video and let us know what you’d do.
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The HBR ChannelBy Harvard Business Review
  • 4.3
  • 4.3
  • 4.3
  • 4.3
  • 4.3

4.3

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