In this conversation, Lina Tonk, the CMO of isolved, discusses the importance of cultivating relationship with customers, an opportunity enhanced through experiences with isolved's customer roadshows. Lina emphasizes the transformative power of listening to customers and using their feedback to drive internal brand development. Lina's journey within isolved reflects her dedication to serving both employees and customers, and she emphasizes the significance of purpose, learning and authenticity in her role. Overall, the conversation underscores the importance of customer-centricity, employee culture, and the continuous evolution of a brand.

Uniting Culture, Brand, and Customer Experience: A CMO's Journey at isolved

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Partnering with expert Dr. Robert Hernandez, a Jungian-trained psychologist, this episode explores the emerging paradigm of ego-self access leadership. Dr. Hernandez shares his journey of marrying Jungian psychology with leadership development, emphasizing the importance of authenticity and emotional intelligence in today's leaders. From uncovering the complexities of the ego to navigating the shifting landscape of organizational culture, this episode offers insights into developing strong, emotionally intelligent leaders poised to thrive in a rapidly evolving world. Discover the transformative power of authenticity and charisma as essential components of effective leadership in the digital age. Tune in for a captivating conversation on the future of leadership and the path to success through self-awareness and genuine connection.

Cultivating Authentic Leadership: Insights from a Jungian Psychologist

In this episode, we dive into the journey of Cristina Costa, founder of Cristina Costa Coaching. Starting with her unconventional path from marketing to teaching abroad, Cristina shares how her global experiences shaped her perspective on work and inclusion. Transitioning into technology, she noticed a lack of diversity and became determined to bridge the gap. A decade ago, Cristina co-founded an employee resource group (ERG) at HubSpot, advocating for underrepresented voices. Reflecting on her diverse roles in tech and her passion project, Women with Purpose, Cristina emphasizes the importance of creating inclusive spaces. As an HR consultant specializing in diversity, equity, and inclusion, she discusses the vital role of employee resource groups in fostering psychological safety and driving productivity. Offering insights for HR professionals, Cristina emphasizes the need to assess organizational health and empower employees to lead initiatives for positive change.

Pioneering Paths in Diversity and Equity: HCI Spotlights (Faculty) Cristina Costa

In this episode of "Nine to Thrive HR," host Cindi Koetzle engages in an enlightening conversation with Alexis Normand, CEO and co-founder of Greenly, a tech company focused on simplifying carbon accounting for businesses. This episode serves as a valuable resource for HR professionals and business leaders looking to navigate the intersection of environmental sustainability and workforce engagement. Alexis discusses the importance of tracking and reducing carbon emissions, highlighting the role of employee awareness and activism in driving organizational change. He addresses the concept of "eco anxiety" and how organizations can alleviate it through education and action. The discussion emphasizes the significance of integrating environmental considerations into HR strategies, not only for corporate responsibility but also for talent retention and career development. Practical insights are shared including demonstrating how even small organizations can embark on their climate journey and leveraging it as a career-enhancing opportunity.

Prioritizing People, Planet, and Profit in HR

In this episode host Cindi Koetzle dives deep into the intersection of AI, HR, and talent management with Aashir Shroff, Head of Product at Eightfold. Aashir shares insights into how AI is revolutionizing resource management and skill development within organizations. He discusses how Eightfold's AI-powered platform helps organizations optimize resource allocation, retain talent, and foster employee growth. We explore challenges organizations face in balancing resource allocation and employee development and how AI can help overcome these challenges. They also touch on the importance of transparency in career advancement and how AI-driven tools like Career Navigator empower employees to create their own career paths. Through real-world examples and practical insights, this episode sheds light on the transformative potential of AI in HR and talent management.

Creating Future-Ready Organizations with AI-Driven Talent Optimization

In this episode of Nine to Thrive HR, host Cindi Koetzle engages in a dynamic conversation with Lina Tonk, Chief Experience Officer at isolved. Lina shares her journey of career progression and passion for supporting women in leadership roles, emphasizing the importance of mentorship and breaking boundaries. The discussion delves into the evolving role of HR, particularly the rise of Chief Experience Officers and the strategic value they bring to organizations. Lina highlights the crucial connection between employee experience (EX) and customer experience (CX), stressing the need for alignment and integration across departments. She explores practical strategies for HR professionals to overcome challenges, improve efficiency, and elevate their strategic impact. The conversation concludes with insights into isolved's innovative approach to employee experience and their commitment to making a positive impact on both their workforce and customers. Throughout the dialogue, the emphasis remains on the transformative power of prioritizing employee experience and fostering a culture of collaboration and diversity within organizations.

Uniting Culture, Brand, and Customer Experience: A CMO's Journey at isolved

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