Uplevel Your Agency

Do your sales feel a little too “salesy”? If you’ve been wanting to up your sales skills and sell in a way that feels more authentic to you and your brand, then this is the episode for you.

In today’s episode, I had a conversation with Nikki Rausch, CEO of Sales Maven. If you want to make sure that your sales calls lead to dream clients or if you want support in raising your rates with current clients, you’ll definitely want to hear Nikki’s advice.

We cover the common challenges that people have with sales conversations and she shares her strategies for overcoming those. She also gives advice on how to lead conversations about price increases, how to give yourself more time and energy to develop thoughtful responses and so much more.  

 

What’s in this episode:

• How Nikki got started in sales
• The biggest obstacle people have with leading sales calls
• Her advice for sales conversations during the transition of done for you service provider to agency owner
• How to step into sales conversations when you’re raising your rates
• Leading the conversation around price increases with current clients
• Nikki’s backtracking technique to give yourself more time for thoughtful responses

 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/098

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Have you ever been in a group setting or a coaching relationship and had that moment where you raised your hand and you’re like, “I don’t know who to hire,” “I don’t know what to charge,” “I don’t know who my most ideal client is?” If you said yes to one of these questions, you aren’t alone.

I want to challenge you to stop asking others who to hire and what to charge. In today’s episode, I’ll be walking you through exactly what you can do when you face one of these moments where you’re unsure.

You’ll learn the exact leadership strategies that my clients are using right now to spiral up and scale their business as an agency owner and CEO.

 

What’s in this episode:

• Why you should focus on your strategy instead of asking for guidance
• A personal story about my son’s first cold and what it taught me about strategy
• What leadership looks like as an agency owner

 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/097

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

When it comes to delegating client delivery and ultimately scaling your business, are you standing in your own way? It’s time to break those habits that are keeping you from spiraling up.

 

In today’s episode, I shared the #1 thing you need to do to get out of your own way. You’ll hear about the strategic and mindset shifts you may need to make for your business growth and the importance of grieving your outdated identities as you move from done-for-you service provider to agency owner and CEO.

 

You’ll hear some of the biggest obstacles agency owners face as they spiral up and my tips for breaking the habits that are holding you hostage. 

 

What’s in this episode:

• The biggest obstacle my clients face in delegating client delivery
• The #1 thing you need to do to get out of your own way
• How you can break habits that are impeding your progress
• Why you might need a strategic shift or mindset shift
• Grieving your outdated identity as a business owner

 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/096

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

Are you doing too much? Offering too many services? Perhaps it’s time to niche down and tailor your services to what you actually want to offer. Sometimes, it takes niching down to spiral up. 

Meet Stacey Harris, founder and CEO of podcast production agency, Uncommonly More. After originally starting her business offering all things digital and social marketing, Stacey soon realized it was time to change up her offerings to serve the people and services she really loved providing.

In this episode, Stacey details her experience of niching down. She also shares some of her best-kept secrets for growing your podcast and using it as a marketing tool for your business. 

 

What’s in this episode:

• How Stacey first started her podcast eight years ago
• Her secret behind her consistency
• How her podcast and business has evolved since she first started 
• Why she named her business Uncommonly More
• Signs it’s time to hire support for your podcast
• Her most out-of-the-box strategy for promoting your podcast

 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/095

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

If you want to start delegating more of your client delivery in the next year, this is the episode for you.

 

When most agency owners or done-for-you service providers come to me, they are usually in generally about the same place within their business. We’re going to highlight exactly what that is in today’s episode.

 

You’ll also get a deeper insight into 3 strategies that are actually working right now for agency owners who want to delegate at least 50% of their client delivery in 12 months or less. You don’t want to miss this one! 

 

What’s in this episode:

• The 3 positions most agency owners are in when I encounter them
• One thing that seems to be true for all agency owners and service providers
• The 3 strategies that are working right now for clients who want to delegate at least 50% of client delivery

 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/094

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

When it comes to coaching as a means to help you grow your agency, there are times when it’s supportive and times when it’s not. How do you discern whether or not coaching will help you transition from done for you service provider to Agency Owner and CEO?

 

In today’s episode, I am sharing how you’ll get a better idea of if coaching is the right move for you and your business. You’ll learn why it’s not always the best place to start!

 

I also discuss what my program AGENCY does to help done for you service providers who are in this transitional period and how a program like mine can support you, your team and your clients. 

 

What’s in this episode:

• Why coaching isn’t always the answer
• My recommendations if you are in the place of growing an agency 
• How I developed my Foundations Method
• How to make the Delegations Method work for you
• Why commitment is critical for Agency Owners

 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/093

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

Do you spend more time working in your business or on your business? As CEOs, it's our job to work towards our big, long-term goals for our businesses. But when you’re covered up in the day-to-day operations, that can feel impossible.

 

As the CEO of a podcast agency, Caroline Hull has spent plenty of time “in the weeds” of client work. But as her business grew, she realized she couldn’t spend all her time in the business while also working on the business. After months of preparation, she finally hired an operations manager, and that decision has made all the difference in her professional and personal life. 

 

In today’s episode, Caroline and I talked about what drove her to hire her operations manager, what the hiring process looked like, and how she found the perfect fit for her team. She’s also sharing her tips for minimizing time spent training a new hire and how her operations manager has helped her maintain a more sustainable, enjoyable work-life balance.

 

What’s in this episode:

• How Caroline made the decision to hire an operations manager
• Signs you might be spending too much energy in your business instead of on your business
• How an operations manager can help you maintain your personal boundaries
• Finding someone with the right qualifications for the role
• Why it can feel so difficult to release control in your business
• How hiring an operations manager can give you the space to scale

 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/092

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Do you ever feel like you’re overrun with tasks? Like your to-do list keeps growing, even though you have a team of capable people behind you? If so, you might be a task “hoarder.”

Even after you’ve grown your team, it might feel hard to hand over the many tasks on your to-do lists. It could be that you don’t feel your team is ready, that you have a hard time letting go, or that you don’t know where to start. No matter the reason, you deserve a less overwhelming to-do list.

In today’s episode, I’m walking you through a simple exercise to determine what you can (and should) delegate within your business. I’m explaining some of the reasons you might struggle with this, and I’m also sharing my tips for making the adjustment easier for both you and your team.

 

What’s in this episode:

• Why we “hoard” tasks and hesitate to delegate to our teams
• Releasing control of certain aspects of your business
• How to determine which tasks you should delegate
• How releasing some of these tasks can help you “spiral up”
• Envisioning your life without these less aligned tasks
• How to equip your team members to take on some of your tasks
  
  

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/091

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

So you know you want to scale your business, but what’s the best way to do it? By offering new services? Creating a second revenue stream? Hiring more teammates?

 

It can feel daunting to take the next step towards growth. And deciding which route to take can be the most difficult part. The good news: You’ve got plenty of options. The trick is finding the best one for your business and truly committing to it.

 

If you’re booked out or close to it, your best bet for increasing your profit and decreasing your stress is growing your agency. In today’s episode, I’m breaking down how to know when you’re ready, the different ways you can scale, and where to devote your precious CEO energy.

 

What’s in this episode:

• How I grew my agency by helping others grow theirs
• Knowing when it’s time to scale
• Where to focus your time and energy as a CEO
• Defining your business’s strengths to find your path to growth
• How to know if you’re avoiding the cracks in your business’s foundation
• Crafting an agency that feels like passive revenue

 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/090

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

What business wins are you celebrating this year? Every winter, I set time aside to really reflect on the year so far: what I’ve learned, what I’ve accomplished, and what I want to leave in the past.

This year has been one of “birth,” both in the literal sense with having my first baby and creatively with launching new programs and offers. I’m so grateful for all the wins and lessons 2021 has brought me and my AGENCY students, and I’m excited to see what the new year holds for us all.

In today’s episode, I’m sharing the wins my team has achieved in the past year and the lessons we’ve learned along the way. I’m walking you through my three steps to reflecting on the past year, looking forward to the new one, and deciding what to leave in the past. Plus, two of my students are sharing their big business wins from 2021.

 

What’s in this episode:

• Three steps to reflecting on the past year and looking forward to the new one
• How 2021 felt like a “year of birth” in my business and personal life
• Deciding what to take with you into the new year and what to release
• Owning what you’re best at and prioritizing that in your business
• A few of my AGENCY members’ biggest wins from 2021 and their plans for 2022

 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/089

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.