Uplevel Your Agency

Managing the managers on your team requires an entirely different skill set than managing the implementers on your team. As you step into that role of agency owner and CEO you’ll soon realize that you have to break a few habits that you’ve formed and start forming new ones to be able to empower your team to run your business.

In this episode, I am uncovering the two major transitions to consider as you start to lead managers. You’ll learn why this is vastly different from managing implementers and why this can feel like a difficult transition. 

What’s in this episode:

• Why managing managers versus implementers can feel different
• The 2 major transitions to consider
• How to support your team in solving their problems
• What it means to become a coach for your team
• How to cultivate a culture that promotes team members coming to the table with solutions
• How to teach your team to make judgment calls

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/078

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

How can you be intentional about doing less? As an agency owner, this is something you’ll come up against time and time again.

In this episode, we’re talking all about the art of doing less. This is a practice you’ll have to work on undoubtedly through your journey as an entrepreneur and it’s something I still work on too.

Why you need to develop a practice around doing less

How to give yourself permission to tend to your own needs (without having to defend it)

Why you need boundaries

Boundaries you can create to help you do less

How to break bad habits (and a post-it note strategy to help)

Why you should redefine the word “work”

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/076

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Do you dread the process of hiring? You might know that it’s time to bring on additional support but the thought of having to create the job posting, interview candidates and everything else that comes along with hiring has you feeling stuck…

If this is you, you aren’t alone. A lot of people run into this when hiring and there are a few reasons why you might be feeling this way. In this episode, I am uncovering why you might be putting off hiring and what you can do to make the process better for you.

Why you might be dreading the hiring process

How to move forward if you haven’t been looking forward to hiring

Why hiring is a good investment of your time

Two questions to ask yourself during the hiring process

My concept of spiraling up and how it relates to hiring

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/076

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

If the thought of scaling your agency leaves you feeling queasy you aren’t alone. In fact, I’ve seen this feeling come up time and time again for entrepreneurs who’d rather just throw it all away and start over.

In this episode, I am debunking what it looks like to scale. I’ll also be sharing tips on what to do if you find yourself in this place where you don’t want to scale your agency. 

Why many entrepreneurs fear “scaling their business”

The fears that tend to come up around growth and scaling

How challenges are a part of business (and life)

3 tips to get client delivery off of your plate 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/075

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Are you ready to shift patterns of behavior that are no longer serving you? 

If you said yes, then this is the episode for you. In this episode, I was joined by Stephanie Woodward, certified leadership coach, Enneagram Practitioner and founder of Agency II Change. 

What’s in this episode:

• How fear can be a driver in leadership and management and the ripple effect this has
• Challenges that arise in the workforce that Enneagram can help with
• How she shares the Enneagram with clients without putting them into a box
• An overview of the 9 core Enneagram types
• The biggest transformations she’s seen when people learn about their archetype and Enneagram
• How learning her Enneagram has helped her leadership 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/074

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

Have you ever found yourself in this rut? With the idea that no matter how much money your business makes or how many clients you take on, you still won’t be able to pay yourself more?

In this episode, I’m uncovering how to rethink your costs as a business owner and why it’s important to reframe your CEO pay into the category of an overhead expense instead of a direct cost.

What’s in this episode:

• The difference in decision making when you’re involved in client delivery
• The 2 things you must do when stepping into the role of agency owner
• The transition of your CEO pay as an overhead expense vs. a direct cost
• How you can make this transition work for you
• My advice around breaking habits that aren’t helping you with this goal

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/073

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Ever had a thought pop up in your head that sounds something like this, “I’m not good at delegating,” “delegating is not for me, I’m not quite sure how to do it,” if so, this is the episode for you.

In this episode, I am talking about some of the signs that you might be having some issues with delegating in your business and walking you through solutions to help you start delegating successfully. 

What’s in this episode:

• Symptoms that you might be struggling with delegation 
• The most common issues I see with delegating
• The solutions to help you begin the delegation process

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/072

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

You know you need processes in place to grow your team, but how will you ever begin to create them when you can’t find the time? This is just one of many hurdles that my clients often face when they are attempting to put better processes and systems in place within their agency.

In this episode, I talk about why we often struggle to create processes for our business and the challenges people face when putting procedures in place. I also walk you through how you can begin to put standard operating procedures in place when you don’t have any time to spare. 

Why you might be struggling to create processes for your business

The good news about creating standard operating procedures 

The biggest challenges of creating processes for your business

How to create systems when you have zero time on your hands

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/071

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

When you hear people talk about taking time off, do you wonder HOW they do it? After all, you might be the one responsible for the day to day operations of managing your clients and team and this makes the idea of vacation sound like some sort of fantasy. 

In this episode, I am sharing the two areas you have to examine if you’re ready to take a step away from your business and want to ensure that things can run smoothly while you take a break.

What it looks like to be in the place of spiraling up

The identity of being a done for you service provider plus team

Two areas to examine if you want to step back from your business (and keep it running without you)

Limiting beliefs people have about stepping into the CEO and Agency Owner role

What you want to pay attention to when spiraling up in your business

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/070

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

When looking for support for your business growth, you might have considered a group program or 1:1 support… For many entrepreneurs, 1:1 support seems to be the preferred method.

In this episode, I am sharing why I believe group programs are superior to one on one coaching. I break down the 3 common reasons why people tend to want to stay out of group programs and why my program, AGENCY, doesn’t include 1:1 support.

Why my program doesn’t include 1:1 support

The 3 main reasons why people try to stay away from group programs

The components that a group program needs to be successful

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/069

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.