Uplevel Your Agency

Are you an agency owner who craves the idea of having a personal brand too? It might be simpler than you think.

In this episode, I am debunking the myth that you have to choose one or the other. You’ll hear about how you can make this work by having a crystal clear focus and the first step you should take if you want to grow your personal brand.

What’s in this episode:

• Why you have to have a clear focus to make this work
• The first step in growing your personal brand while having an agency
• Challenges people encounter when growing a personal brand

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/068

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Do you ever put on a favorite pair of jeans or a blazer and it completely shifts how you feel? 

There’s a real connection between our clothes and the energetic shifts it can bring to our life and work. In this episode, I talk with my good friend, personal stylist, Nicole Otchy.

What’s in this episode:

• How Nicole got started in personal styling
• The evolvement of her clients and her niche
• Themes she noticed that were holding people back from being themselves
• How she sees imposter syndrome come up in her work
• How a focus on personal styling correlates to time and showing up
• Steps she takes her clients through to identify their personal style

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/067

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Feeling stuck in between the identities of being a done-for-you service provider versus an Agency Owner and CEO? In this episode, we’re going to talk about how to commit to owning the Agency Owner identity.

I share some of the key indicators of being a CEO and Agency Owner versus a done-for-you service provider or a done-for-you service provider with a team.

• What the identity of a done-for-you service provider looks like
• The role of an Agency Owner and CEO
• Being stuck in between the identity of done for you service provider and Agency Owner
• Why you need a transitional plan in place to step into your identity of Agency Owner and CEO
• Blocks that come up when stepping into the Agency Owner role

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/066

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Are you doing the thing that you really want to be doing? This is something I believe we all should be considering as we run our businesses. 

In this episode, I was joined by Jamie Jensen, she’s an incredible award-winning screenwriter, a copywriter for hire, former agency owner and a great friend of mine. Jamie realized while running her business that she didn’t want to be an agency owner, instead, she took a leap of faith to dismantle her agency and follow the path she felt called to.

What’s in this episode:

• What led to Jamie starting her own business
• How she knew she wanted to set up for scaling from the beginning 
• Jamie’s biggest lesson in growing an agency
• Her process and reasoning behind dismantling her business
• How to communicate your boundaries 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/064

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Do you want to serve clients who rave about your team, your company and your services? This episode is all about creating a relationship with clients that keeps them happy and satisfied for the long run.

I share some of the foundational elements that will help you with creating happy clients. I also talk about why you actually have to do less to spiral up. 

What’s in this episode:

• Fears that entrepreneurs deal with around making their clients happy
• Why you need to let go of hesitations around delegation
• Why you have to learn to do less
• How self-sabotage can come up in your business
• The first thing you have to do to get happier clients

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/064

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

For a lot of the agency owners that I work with, hiring can be this big scary obstacle. Between employment laws, taxes and feeling prepared financially, it can be a big hurdle for business owners.

In this episode, I brought back Amy Bradbury from episodes 10 and 52 of the podcast. Amy is the founder and CEO of Empowered Profit, a full-service accounting agency for online entrepreneurs.

What’s in this episode:

•  
• Her advice for getting the best ROI on your first hire
• Why you should become less reliant on each individual client
• Her advice around bringing on an employee vs. a contractor
• Overwhelm that people experience when hiring employees
• What you need to know about part-time vs. full-time employment 
• The true costs of hiring an employee (hint: it’s less than you think!)
• How her team supports clients in hiring employees

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/063

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on, Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

One thing that people often get stuck with is delegating client delivery. Perhaps you’ve hired someone but you still feel stranded in client work. 

In this episode, I talk about why you might be experiencing this and how you can begin to shift into more of an agency owner identity and start delegating profitably.

What’s in this episode:

• What it looks like to struggle with delegating client delivery
• What it means to delegate profitably
• How to close the gap of struggling with client delivery
• What typically happens when you struggle to claim the identity of an agency
• The differences between a done-for-you service provider and an agency owner

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/062

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Technology is ever evolving so don’t let your sales process fall behind! Business owners and large corporations alike are transitioning to this new sales model of selling via direct message (DM).

In this episode, I was joined by Candace Chatman, a Business Strategist and Direct Message Sales Coach. Candace is brilliant when it comes to sales strategy, finding and attracting the right clients into your DMs and selling high-ticket items all via direct message.

What’s in this episode:

• What Candace does as a Business Strategist and Direct Message Sales Coach
• The difference in selling on sales calls vs. DMs
• How to get the right potential clients into your DMs
• What type of content you need to create to start the sales process
• How to leverage conversations and direct them all back to your direct messages
• The #1 thing business owners get wrong when selling through DMs
• Why you should audit your current sales process

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/061

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on, Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Are you running into hiccups as you try to scale from done-for-you service provider to CEO of your agency? 

In this episode, I talk about the one mistake I see virtual assistants, online business managers and project managers make as they try to scale into an agency.

What’s in this episode:

• The 4 foundational methods you need in place to scale an agency model business
• The biggest mistake I see from assistant and managerial service businesses
• Signs that you don’t have a scalable offer in place
• What makes a scalable offering
• Examples of service offerings that work well

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/060

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on, Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

We’re checking back in with Caroline Hull of Wild Home Podcasting. This episode is a part of an ongoing series I’ve been doing with Caroline over the past year so if you haven’t heard the first three episodes in this series, go back and take a listen. In this series we’ve covered building and hiring a team, prepping for maternity leave and how maternity leave went.

In this episode, Caroline and I have a chat about what changes have happened since our last conversation and she updates us about what she’s implemented in her business. She shares a deep dive into how she overcame the mindset challenges of raising her prices and how switching project management tools increased team productivity. 

What’s in this episode:

• What Caroline’s implemented since our last conversation
• How changing project management tools impacted productivity and team management
• The mindset hurdle of raising her prices and what led her to take action
• Why you should optimize packages for what will be better for clients and your team 
• Why Caroline brought on a VA and the process behind that
• How she’s been able to delegate tasks using team members existing skill sets 
• What she’s learned about stepping into the CEO role

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/059

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on, Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.