Uplevel Your Agency

Is it actually possible to build an agency that feels good? The good news is, yes it is. You can build an agency that feels good, not only for you but for your clients and team too. 

In today’s episode, we’re chatting about what it looks like to build an agency that feels good. The truth is that this will look different for everyone, but what matters is that you are defining exactly what it would look like for you so you can work backward to get there.

What’s in this episode:

• The first step in building an agency that feels good
• 3 specific things that may make your agency not feel good
• Foundational elements of your business that may need to shift
• Why you might have to redefine what feels good as you spiral up

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/088

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

Have you ever found that a client asks you to do something out of scope and you didn’t quite know how to respond? You thought, “I don’t want to make my clients unhappy, I don’t want to put more on my team and make them unhappy,” so you went ahead and did the work yourself. 

In today’s episode, we’re talking about what scope creep is and more importantly, what to do when it happens to make sure you’re taking care of your clients, your team and yourself too. You’ll learn a framework that I teach inside of my program AGENCY to help combat scope creep. 

What’s in this episode:

• The upsides and downsides of prioritizing your people
• One of the biggest reasons people dislike the agency business model
• My advice on transitioning from done for you service provider to agency owner
• How to manage expectations and scope creep

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/087

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

Hiring can be intimidating. But for socially conscious business owners, it’s also one of our greatest opportunities to combat inequity and injustice in the workplace.

When she made the leap from hiring contractors to hiring employees, Meg Baker knew she wanted to create a workplace where everyone felt empowered and supported. Through being open about her values and asking the big, uncomfortable questions–both of her employees and of her clients–she’s been able to foster equity in her business and help other CEOs do the same.

In today’s episode, Meg is sharing her journey on hiring the right team, and creating a work environment that prioritizes diversity, equity, and inclusion. She opens up about her own experience being held accountable as a business owner and how it helped shape her business and processes today. Plus, we’re talking about being open with your values online, especially if you want to hire like-minded people.

What’s in this episode:

• How Meg found her passion for equity in the workplace
• Why you should be up-front with your values in your business
• Attracting clients and employees who are aligned with your values
• Why it’s important to ask the big, uncomfortable questions
• Transactional leadership versus transformational leadership
• When to make the leap from hiring contractors to hiring employees

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/086

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

What are you most grateful for in 2021? As we wrap up a year and head into a new one, I always like to take time to reflect upon what I’ve learned over the course of the year.

In this episode, I get personal as I share a few of my own reflections about this year and what (and who) I am most grateful for. 

You’ll also get a glimpse into learning lessons that I encountered that helped me realize that it’s okay to relinquish control sometimes. 

What’s in this episode:

• Why I like to take time to reflect on my past
• What I am most grateful for in 2021
• The biggest lesson I learned about letting go of control
• Why you have to embrace challenges to experience the beauty of joy

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/085

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

Growing an agency, like any business, comes with its woes. Is it possible to scale your agency without growing pains? 

In this episode, we’re exploring the most common growing pains that are connected with being an agency owner and stepping into the CEO role of your business. You’ll hear about the 4 ways to help mitigate the pain and discomfort that come along with the growth of your business. If you’ve been wanting to grow an agency but are worried about the frustration, overwhelm and anxiety that comes along with it, this is the episode for you! 

What’s in this episode:

• The growing pains that tend to pop up when you build an agency 
• An important question to start with when it comes to dealing with growing pains
• The 4 ways to mitigate the discomfort of growth

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/084

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

Are you ready to step out of the day-to-day management of your business and actually run your business? Are you utilizing your managers to help you achieve that goal?

In this episode, I am breaking down some of the habits that cause leaders to struggle with moving forward and how managers can support you in that. You’ll learn why you should consider making a “how to deal with me” document to help you stop getting stuck in the cycle of getting in the middle of your team’s work. 

What’s in this episode:

• How to use your manager for support in getting things off your plate
• The habits that cause leaders to struggle with moving forward
• The “how to deal with me” document
• How your team can help you build this all-encompassing document

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/083

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Part of starting your own agency is creating a team you’d love to work on. And sometimes, that means doing things a little differently than the corporate world.

When copywriter Annie Bacher joined my program AGENCY, she had only recently decided to build a team. In reflecting on her past agency experiences, she realized she had the power to create a team that functioned differently and really get her teammates on board with her vision.

In today’s episode, Annie is sharing her journey from corporate agency to solo copywriting and eventually to running her own team. We discussed how your team can help you find balance with client communication and how outsourcing part of your workload can create freedom and flexibility in your schedule.

What’s in this episode:

• How Annie started copywriting and decided to grow her team
• Making the internet a more “human” place through copywriting
• How Annie’s experience in an agency shaped her own business
• Finding balance in your client connections and communication
• Why it’s powerful to get your team on board with your long-term vision
• How Annie’s team helps her minimize her workload and experience time freedom

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/082

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

Are you hesitant to call your business an agency? Or maybe you’ve heard horror stories from people trying to grow their businesses as an agency? I know when I was growing my business, there was a part of me that was hesitant to call my company an “Agency.”

What I realized is that the reason most agencies did not work is because they did not prioritize leading their team with intention and great communication. In today’s episode, I’m sharing some of the misconceptions around businesses that operate as agencies and why company culture is so important to changing the conversation and misconceptions around agencies. 

What’s in this episode:

• How I found myself the owner of an Agency
• Some of the hesitations I had around agencies
• How company culture can affect client delivery
• Why leadership is key to growing a successful Agency
• The power you have to change the conversations around agencies

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/081

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.

When you think about delegating work, do you ever think, “But I like doing this!” It’s very common as you begin making the transition from implementer to CEO to feel uncomfortable. After all, you built your business by doing the work, but it’s not a long term solution.

In this episode, I’m sharing the mindset shifts you need to make to move from implementer to CEO and how you can begin to think creatively about delegating client work instead of taking the work on yourself.

What’s in this episode:

• Why it’s natural to feel a stretch when moving into the CEO role
• The mindset shifts you need to make as a CEO
• How doing the work yourself can actually be detrimental to your team
• The habits you need to change to be a CEO
• Why having a delegation strategy is important 
• The power of pausing before action

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/080

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller. 

Learning how to lead your managers and implementers is a key part of running your business. In this episode, I am picking back up where I left off in the last episode and talking about more transitions that are helpful as you move from leading implementers to managers on your team.

You’ll hear about why I don’t believe in the notion that feelings don’t belong at work and why you need to honor your feelings (and those of your team members) to create a safe space for everyone.

What’s in this episode:

• A recap of part one of this series
• Why you should show up how you want your team to show up
• The importance of honoring your feelings in the workplace (and allowing others to too)
• Why you have to let your team lead in their own way
• The magic that can happen when you lean in
• How to create a safe space for feedback

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/079

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.